Searchable consumer complaint index

Consumer Complaint Report 2009

Complaint data is presented in four sections:

• Complaints by line of business
• Complaints by reason
• Complaint indices reported for the top 40 writers by line of business
• Complaint indices for all companies, by line of business
  • Property and casualty (excluding accident and health)
  • Private passenger automobile
  • Homeowners (including farm, mobile home, and personal fire and allied lines)
  • Accident and health
  • Long term care
  • Medicare Supplement (Medigap)
  • Life insurance and annuities
  • HMOs