Main Office Contact Information

• Phone: 573-751-4126
• Street Address: 301 W. High St., Room 530, Jefferson City, MO 65101
• Mailing Address: PO Box 690, Jefferson City, MO 65102-0690
• Correspondence with fees: PO Box 4001, Jefferson City, MO 65102-4001

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Consumer Affairs Division

• Carrie Couch, Director
• Insurance Consumer Hotline: 800-726-7390
• Fax: 573-526-4898
• Email: consumeraffairs@insurance.mo.gov
• (Consumer complaints, inquiries, brochures)

Insurance Company Regulation Division

• John Rehagen, Director
• Phone: 573-526-4877
• Fax:  573-526-2092
• Email: insurancesolvency@insurance.mo.gov
• (Monitors the financial condition of insurance companies)

• Financial analysis
• Phone: 573-526-4877
• (Analyzes the financial condition of insurance companies)

• Admissions
• Phone: 573-751-4362
• (Reviews applications, produces bar codes, tracks financial statements and related filings)

• Third-party administrators
• Phone: 573-751-0794
• Fax: 573-526-2092
• Email: tpafilings@insurance.mo.gov
• (Licenses and oversees third-party administrators for life and/or health insurance coverage, annuities or workers' compensation)

• Surplus lines
• Phone: 573--526-1589
• Email: surpluslines@insurance.mo.gov
• (Reviews surplus lines tax reports and placements)

• Premium tax
• Phone: 573-751-1929
• Email: PremiumTax@Insurance.mo.gov
• (Reviews premium tax statements, tracks tax credits)

• Self-insured work comp tax
• Phone: 573-526-4986
• Email: SI_PTax@insurance.mo.gov
• (Reviews self-insured work comp tax reports)

Insurance Market Regulation Division

• Market Conduct Section
• Phone: 573-751-2430
• Fax: 573-751-5888
• Email: marketconduct@insurance.mo.gov
• (Performs field exams of insurance company operations)

• Life and Healthcare Section
• Phone: 573-751-7470
• Fax: 573-751-5888
• Email: ProductFilings@insurance.mo.gov
• (Reviews life and health policies, oversight of HMO activities)

• Property & Casualty Section
• Phone: 573-751-7470
• Fax: 573-751-5888
• Email: ProductFilings@insurance.mo.gov
• (Reviews Property and Casualty rates, rules and forms)

• Statistics Section
• Phone: 573-751-3163
• Fax: 573-751-5888
• Email: statistics@insurance.mo.gov
• (Collects market data and publishes reports)

Administration Division

• Grady Martin, Director
• Phone: 573-751-4126
• Fax: 573-751-1165

• Licensing Section
• Phone: 573-751-3518
• Fax: 573-526-3416
• Email: licensing@insurance.mo.gov
• (Producers/agencies, bail bond agents, continuing education)

• Accounting and Fiscal Management
• Phone: 573-751-4439
• Fax: 573-526-5609

• Budget and Regulatory Services
• Budget Phone: 573-751-7223

• Regulatory Services Phone: 573-526-5001
• Regulatory Services Fax: 573-526-3471
• Regulatory Services Email: regulatory.services@dci.mo.gov
  

• Human Resources
• Phone: 573-526-4433
• Fax: 573-522-1808
• Email: HR@insurance.mo.gov

• Communications

  • Lori Croy, Director
  • Phone: 573-751-1926
  • Email: communications@dci.mo.gov

  Media contact

  • Phone: 573-751-2562
  • Email: news@dci.mo.gov

  Telecommunications Device for the Deaf:  800-735-2966