Company Details

  CITIZENS INSURANCE COMPANY OF AMERICA License Status :
Active

NAIC Number :

31534


Phone Number:

508-853-7200


Company Address:

440 LINCOLN STREET 
WORCESTER, MA  01653-0002

Description:

Property and Casualty


License Number:

B419872


Date Admitted:

1999-07-07


Market Share

Link to Supplemental Data Page

Year Line Market Share Direct Premium Earned Direct Premium Written Direct Losses Paid Direct Losses Incurred Loss Ratio
2018 Total Property & Casualty 0.01% $3,587,825 $3,185,997 $567,231 $-331,156 -10.39 %
2018 Total Fire & Allied Lines 0.00% $74,996 $60,791 $0 $3,448 5.67 %
2018 Commercial Fire & Allied Lines 0.01% $74,996 $60,791 $0 $3,448 5.67 %
2018 Total Homeowners 0.00% $2,625 $2,595 $0 $49,924 N/A
2018 Homeowners Multi-Peril 0.00% $2,625 $2,595 $0 $49,924 N/A
2018 Commercial Multi-Peril 0.07% $2,619,554 $2,338,428 $263,325 $91,683 3.92 %
2018 Inland Marine (Incl Auto Cargo) 0.00% $2,273 $1,426 $0 $66 4.63 %
2018 Earthquake 0.02% $87,667 $86,974 $0 $0 0.00 %
2018 Direct Workers Compensation 0.01% $315,449 $292,750 $79,500 $-111,327 -38.03 %
2018 Other Liability - Bodily Injury & Property Damage 0.00% $151,081 $121,337 $101,000 $-4,280 -3.53 %
2018 Products Liability 0.05% $72,006 $32,335 $0 $3,048 9.43 %
2018 Total Private Passenger Automobile 0.00% $1,476 $1,528 $0 $0 0.00 %
2018 Private Passenger Auto Liability Bodily Injury 0.00% $212 $218 $0 $0 0.00 %
2018 Private Passenger Auto Liability Property Damage 0.00% $127 $131 $0 $0 0.00 %
2018 Private Passenger Auto Comprehensive 0.00% $337 $350 $0 $0 0.00 %
2018 Private Passenger Auto Collision 0.00% $800 $829 $0 $0 0.00 %
2018 Total Commercial Automobile 0.01% $239,718 $228,791 $123,406 $-364,774 -159.44 %
2018 Commercial Auto Liability Bodily Injury 0.01% $118,007 $116,055 $47,960 $-418,230 -360.37 %
2018 Commercial Auto Liability Property Damage 0.01% $43,690 $42,148 $18,919 $19,510 46.29 %
2018 Commercial Auto Medical Payments 0.01% $4,838 $4,838 $0 $0 0.00 %
2018 Commercial Auto Uninsured Motorists 0.01% $8,992 $8,992 $0 $0 0.00 %
2018 Commercial Auto Comprehensive 0.01% $22,660 $19,433 $2,793 $-28,904 -148.74 %
2018 Commercial Auto Collision 0.01% $41,531 $37,325 $53,734 $62,850 N/A
2018 Fidelity 0.00% $4,076 $4,092 $0 $-259 -6.33 %
2018 Burglary & Theft 0.02% $6,891 $6,719 $0 $1,194 17.77 %
2018 Boiler & Machinery 0.01% $6,610 $5,410 $0 $0 0.00 %
2018 Umbrella 0.00% $2,324 $2,281 $0 $0 0.00 %
2018 Private Flood 0.00% $1,079 $540 $0 $121 22.41 %
2017 Total Property & Casualty 0.01% $2,849,800 $2,853,374 $1,143,032 $1,588,999 55.69 %
2017 Total Fire & Allied Lines 0.00% $43,257 $39,276 $0 $-11,082 -28.22 %
2017 Commercial Fire & Allied Lines 0.02% $43,257 $39,276 $0 $-11,082 -28.22 %
2017 Total Homeowners 0.00% $2,574 $2,544 $0 $-3,557 -139.82 %
2017 Homeowners Multi-Peril 0.00% $2,574 $2,544 $0 $-3,557 -139.82 %
2017 Commercial Multi-Peril 0.11% $2,033,820 $1,888,511 $825,634 $456,314 24.16 %
2017 Inland Marine (Incl Auto Cargo) 0.00% $0 $0 $0 $1 N/A
2017 Earthquake 0.04% $82,598 $67,433 $0 $0 0.00 %
2017 Direct Workers Compensation 0.01% $299,475 $383,497 $136,527 $103,127 26.89 %
2017 Other Liability - Bodily Injury & Property Damage 0.01% $125,855 $146,180 $39,012 $24,076 16.47 %
2017 Products Liability 0.00% $2,041 $2,668 $0 $-18,057 -676.80 %
2017 Total Private Passenger Automobile 0.00% $1,550 $1,550 $95 $95 6.13 %
2017 Private Passenger Auto Liability Bodily Injury 0.00% $168 $168 $0 $0 0.00 %
2017 Private Passenger Auto Liability Property Damage 0.00% $133 $133 $0 $0 0.00 %
2017 Private Passenger Uninsured Motorists 0.00% $52 $52 $0 $0 0.00 %
2017 Private Passenger Auto Comprehensive 0.00% $355 $355 $95 $95 26.76 %
2017 Private Passenger Auto Collision 0.00% $842 $842 $0 $0 0.00 %
2017 Total Commercial Automobile 0.02% $242,235 $306,087 $141,764 $1,037,200 N/A
2017 Commercial Auto Liability Bodily Injury 0.02% $119,760 $147,545 $35,561 $929,562 N/A
2017 Commercial Auto Liability Property Damage 0.02% $44,339 $54,627 $33,826 $31,147 57.02 %
2017 Commercial Auto Medical Payments 0.04% $6,471 $8,726 $0 $0 0.00 %
2017 Commercial Auto Uninsured Motorists 0.03% $12,280 $16,522 $17,000 $17,000 N/A
2017 Commercial Auto Comprehensive 0.01% $19,122 $25,003 $10,199 $41,407 N/A
2017 Commercial Auto Collision 0.02% $40,263 $53,664 $45,178 $18,084 33.70 %
2017 Fidelity 0.01% $4,137 $4,097 $0 $-661 -16.13 %
2017 Burglary & Theft 0.04% $6,238 $6,179 $0 $1,127 18.24 %
2017 Boiler & Machinery 0.01% $3,920 $3,377 $0 $0 0.00 %
2017 Umbrella 0.00% $2,100 $1,975 $0 $416 21.06 %
2016 Total Property & Casualty 0.01% $2,863,666 $2,753,723 $1,650,880 $952,181 34.58 %
2016 Total Fire & Allied Lines 0.00% $34,710 $51,295 $0 $-10,620 -20.70 %
2016 Commercial Fire & Allied Lines 0.01% $34,710 $51,295 $0 $-10,620 -20.70 %
2016 Total Homeowners 0.00% $1,733 $2,590 $0 $3,733 N/A
2016 Homeowners Multi-Peril 0.00% $1,733 $2,590 $0 $3,733 N/A
2016 Commercial Multi-Peril 0.10% $1,770,020 $1,739,385 $1,408,012 $400,305 23.01 %
2016 Inland Marine (Incl Auto Cargo) 0.00% $-82 $-22 $0 $-26 N/A
2016 Earthquake 0.03% $57,767 $65,416 $0 $0 0.00 %
2016 Direct Workers Compensation 0.02% $452,431 $418,356 $141,855 $323,069 77.22 %
2016 Other Liability - Bodily Injury & Property Damage 0.01% $199,383 $186,051 $62,553 $110,994 59.66 %
2016 Products Liability 0.02% $15,325 $35,223 $0 $4,948 14.05 %
2016 Total Private Passenger Automobile 0.00% $1,550 $1,550 $0 $0 0.00 %
2016 Private Passenger Auto Liability Bodily Injury 0.00% $168 $168 $0 $0 0.00 %
2016 Private Passenger Auto Liability Property Damage 0.00% $133 $133 $0 $0 0.00 %
2016 Private Passenger Uninsured Motorists 0.00% $52 $52 $0 $0 0.00 %
2016 Private Passenger Auto Comprehensive 0.00% $355 $355 $0 $0 0.00 %
2016 Private Passenger Auto Collision 0.00% $842 $842 $0 $0 0.00 %
2016 Total Commercial Automobile 0.02% $316,374 $238,026 $38,460 $117,253 49.26 %
2016 Commercial Auto Liability Bodily Injury 0.02% $149,351 $106,888 $0 $56,852 53.19 %
2016 Commercial Auto Liability Property Damage 0.03% $55,295 $39,822 $34,356 $37,717 94.71 %
2016 Commercial Auto Medical Payments 0.06% $9,544 $7,455 $0 $0 0.00 %
2016 Commercial Auto Uninsured Motorists 0.05% $18,243 $15,809 $0 $0 0.00 %
2016 Commercial Auto Comprehensive 0.02% $26,604 $21,935 $3,050 $1,157 5.27 %
2016 Commercial Auto Collision 0.03% $57,337 $46,117 $1,054 $21,527 46.68 %
2016 Fidelity 0.01% $3,987 $3,957 $0 $1,917 48.45 %
2016 Burglary & Theft 0.04% $6,323 $6,306 $0 $348 5.52 %
2016 Boiler & Machinery 0.00% $2,341 $4,059 $0 $0 0.00 %
2016 Umbrella 0.00% $1,804 $1,531 $0 $260 16.98 %

Enforcements

The department has not taken enforcement action against this company in the past three years.

Link to Enforcements Page


Complaint Index

Year Line Market Share Number of Complaints Complaint Index
2018 Private Passenger Auto 0.00% 0 0
2018 Homeowners 0.00% 0 0
2017 Private Passenger Auto 0.00% 0 0
2017 Homeowners 0.00% 0 0
2016 Private Passenger Auto 0.00% 0 0
2016 Homeowners 0.00% 0 0


Company Changes


Market Conduct

This company does not have any market conduct exams or investigations.


Financial Exams

This company does not have any financial exams.