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Company Details
CITIZENS INSURANCE COMPANY OF AMERICA License Status :
Active
NAIC Number :
31534
Phone Number:
5175462160
Company Address:
440 LINCOLN STREET
WORCESTER, MA 01653-0002
Description:
Property and Casualty
License Number:
B419872
Date Admitted:
1999-07-07
Market Share
Link to Supplemental Data Page
| Year | Line | Market Share | Direct Premium Written | Direct Premium Earned | Direct Losses Paid | Direct Losses Incurred | Loss Ratio |
|---|---|---|---|---|---|---|---|
| 2021 | Total Property & Casualty | 0.01% | $3,406,433 | $3,350,937 | $708,045 | $1,012,923 | 30.23 % |
| 2021 | Total Fire & Allied Lines | 0.00% | $65,438 | $62,571 | $0 | $-2,738 | -4.38 % |
| 2021 | Commercial Fire & Allied Lines | 0.01% | $65,438 | $62,571 | $0 | $-2,738 | -4.38 % |
| 2021 | Total Homeowners | 0.00% | $716 | $707 | $0 | $-57 | -8.06 % |
| 2021 | Homeowners Multi-Peril | 0.00% | $716 | $707 | $0 | $-57 | -8.06 % |
| 2021 | Commercial Multi-Peril | 0.12% | $2,810,920 | $2,727,645 | $339,537 | $917,644 | 33.64 % |
| 2021 | Inland Marine (Incl Auto Cargo) | 0.00% | $2,685 | $2,532 | $0 | $208 | 8.21 % |
| 2021 | Earthquake | 0.03% | $81,569 | $86,732 | $0 | $-1,338 | -1.54 % |
| 2021 | Direct Workers Compensation | 0.01% | $258,127 | $263,628 | $301,393 | $199,603 | 75.71 % |
| 2021 | Other Liability - Bodily Injury & Property Damage | 0.00% | $61,199 | $75,044 | $65,000 | $-106,547 | -141.98 % |
| 2021 | Products Liability | 0.05% | $59,048 | $76,801 | $0 | $16,055 | 20.90 % |
| 2021 | Total Private Passenger Automobile | 0.00% | $1,476 | $1,476 | $0 | $19 | 1.29 % |
| 2021 | Private Passenger Auto Liability Bodily Injury | 0.00% | $212 | $212 | $0 | $11 | 5.19 % |
| 2021 | Private Passenger Auto Liability Property Damage | 0.00% | $127 | $127 | $0 | $0 | 0.00 % |
| 2021 | Private Passenger Auto Comprehensive | 0.00% | $337 | $337 | $0 | $-1 | -0.30 % |
| 2021 | Private Passenger Auto Collision | 0.00% | $800 | $800 | $0 | $9 | 1.13 % |
| 2021 | Total Commercial Automobile | 0.00% | $42,649 | $39,822 | $2,115 | $-10,880 | -27.32 % |
| 2021 | Commercial Auto Liability Bodily Injury | 0.00% | $24,748 | $22,938 | $0 | $-11,794 | -51.42 % |
| 2021 | Commercial Auto Liability Property Damage | 0.00% | $9,162 | $8,446 | $0 | $-1,057 | -12.51 % |
| 2021 | Commercial Auto Medical Payments | 0.01% | $1,103 | $1,103 | $0 | $0 | 0.00 % |
| 2021 | Commercial Auto Uninsured Motorists | 0.00% | $1,603 | $1,603 | $0 | $0 | 0.00 % |
| 2021 | Commercial Auto Comprehensive | 0.00% | $2,886 | $2,577 | $0 | $-90 | -3.49 % |
| 2021 | Commercial Auto Collision | 0.00% | $3,147 | $3,155 | $2,115 | $2,061 | 65.32 % |
| 2021 | Fidelity | 0.00% | $0 | $0 | $0 | $-266 | N/A |
| 2021 | Surety | 0.01% | $18,000 | $8,650 | $0 | $1,411 | 16.31 % |
| 2021 | Burglary & Theft | 0.00% | $283 | $174 | $0 | $-216 | -124.14 % |
| 2021 | Boiler & Machinery | 0.00% | $3,220 | $4,028 | $0 | $0 | 0.00 % |
| 2021 | Private Flood | 0.01% | $1,103 | $1,127 | $0 | $25 | 2.22 % |
| 2020 | Total Property & Casualty | 0.01% | $3,507,827 | $3,447,829 | $1,356,351 | $494,421 | 14.34 % |
| 2020 | Total Fire & Allied Lines | 0.00% | $55,387 | $49,660 | $0 | $-89 | -0.18 % |
| 2020 | Commercial Fire & Allied Lines | 0.01% | $55,387 | $49,660 | $0 | $-89 | -0.18 % |
| 2020 | Total Homeowners | 0.00% | $704 | $1,816 | $250,000 | $51,992 | N/A |
| 2020 | Homeowners Multi-Peril | 0.00% | $704 | $1,816 | $250,000 | $51,992 | N/A |
| 2020 | Commercial Multi-Peril | 0.13% | $2,800,882 | $2,710,976 | $770,846 | $311,206 | 11.48 % |
| 2020 | Inland Marine (Incl Auto Cargo) | 0.00% | $1,836 | $1,836 | $0 | $43 | 2.34 % |
| 2020 | Earthquake | 0.03% | $93,321 | $86,455 | $0 | $-812 | -0.94 % |
| 2020 | Direct Workers Compensation | 0.01% | $298,512 | $273,709 | $209,139 | $115,379 | 42.15 % |
| 2020 | Other Liability - Bodily Injury & Property Damage | 0.01% | $118,340 | $132,337 | $53,863 | $-23,915 | -18.07 % |
| 2020 | Products Liability | 0.08% | $79,046 | $91,840 | $0 | $10,220 | 11.13 % |
| 2020 | Total Private Passenger Automobile | 0.00% | $1,440 | $1,440 | $-317 | $-309 | -21.46 % |
| 2020 | Private Passenger Auto Liability Bodily Injury | 0.00% | $207 | $207 | $0 | $3 | 1.45 % |
| 2020 | Private Passenger Auto Liability Property Damage | 0.00% | $124 | $124 | $0 | $0 | 0.00 % |
| 2020 | Private Passenger Auto Comprehensive | 0.00% | $329 | $329 | $0 | $0 | 0.00 % |
| 2020 | Private Passenger Auto Collision | 0.00% | $780 | $780 | $-317 | $-312 | -40.00 % |
| 2020 | Total Commercial Automobile | 0.00% | $54,102 | $91,171 | $72,820 | $31,443 | 34.49 % |
| 2020 | Commercial Auto Liability Bodily Injury | 0.00% | $31,555 | $49,613 | $74,265 | $31,890 | 64.28 % |
| 2020 | Commercial Auto Liability Property Damage | 0.00% | $11,683 | $17,652 | $0 | $0 | 0.00 % |
| 2020 | Commercial Auto Medical Payments | 0.01% | $1,538 | $1,538 | $0 | $0 | 0.00 % |
| 2020 | Commercial Auto Uninsured Motorists | 0.00% | $1,717 | $1,717 | $0 | $0 | 0.00 % |
| 2020 | Commercial Auto Comprehensive | 0.00% | $3,348 | $7,943 | $120 | $0 | 0.00 % |
| 2020 | Commercial Auto Collision | 0.00% | $4,261 | $12,708 | $-1,565 | $-447 | -3.52 % |
| 2020 | Fidelity | 0.00% | $-702 | $406 | $0 | $-405 | -99.75 % |
| 2020 | Burglary & Theft | -0.01% | $-953 | $866 | $0 | $-370 | -42.73 % |
| 2020 | Boiler & Machinery | 0.01% | $4,760 | $4,162 | $0 | $0 | 0.00 % |
| 2020 | Private Flood | 0.01% | $1,152 | $1,155 | $0 | $38 | 3.29 % |
Enforcements
The department has not taken enforcement action against this company in the past three years.
Complaint Index
| Year | Line | Market Share | Number of Complaints | Complaint Index |
|---|---|---|---|---|
| 2021 | Private Passenger Auto | 0.00% | 0 | 0 |
| 2021 | Homeowners | 0.00% | 0 | 0 |
| 2020 | Homeowners | 0.00% | 0 | 0 |
| 2020 | Private Passenger Auto | 0.00% | 0 | 0 |
Company Changes
No recent changes
Market Conduct
This company does not have any market conduct exams or investigations.
Financial Exams
This company does not have any financial exams.