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2021 Home Complaint Index

An index of 100 is considered average



Company Name Market Share 2021 Number of Complaints 2021 Complaint Index
ACUITY A MUTUAL INSURANCE COMPANY 0.31% 2 71
AEGIS SECURITY INSURANCE COMPANY 0.03% 2 679
AFFILIATED FM INSURANCE COMPANY 0.00% 0 0
AIG PROPERTY CASUALTY COMPANY 0.21% 0 0
ALLIANZ GLOBAL RISKS US INSURANCE COMPANY 0.24% 0 0
ALLIED PROPERTY & CASUALTY INSURANCE COMPANY 0.01% 0 0
ALLSTATE INDEMNITY COMPANY 0.46% 8 194
ALLSTATE INSURANCE COMPANY 0.33% 6 205
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 0.43% 11 285
ALLSTATE VEHICLE AND PROPERTY INSURANCE COMPANY 2.01% 26 145
ALPHA PROPERTY & CASUALTY INSURANCE CO 0.00% 0 0
AMCO INSURANCE COMPANY 0.27% 1 41
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 0.32% 14 489
AMERICAN CASUALTY COMPANY OF READING PENNSYLVANIA 0.00% 0 0
AMERICAN ECONOMY INSURANCE COMPANY 1.18% 6 57
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 0.15% 2 149
AMERICAN FAMILY HOME INSURANCE COMPANY 0.01% 2 3670
AMERICAN FAMILY INSURANCE COMPANY 3.73% 34 102
AMERICAN FAMILY MUTUAL INSURANCE COMPANY S.I. 9.67% 56 65
AMERICAN FIRE & CASUALTY COMPANY 0.02% 0 0
AMERICAN HOME ASSURANCE COMPANY 0.10% 0 0
AMERICAN INSURANCE COMPANY THE 0.02% 0 0
AMERICAN MODERN HOME INSURANCE CO 0.07% 1 163
AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY 0.89% 21 266
AMERICAN MODERN SELECT INSURANCE COMPANY 0.05% 4 821
AMERICAN NATIONAL GENERAL INSURANCE COMPANY 0.00% 0 0
AMERICAN NATIONAL PROPERTY & CASUALTY COMPANY 0.58% 6 115
AMERICAN RELIABLE INSURANCE COMPANY 0.02% 0 0
AMERICAN SECURITY INSURANCE COMPANY 0.00% 0 0
AMERICAN STATES INSURANCE COMPANY 0.00% 0 0
AMERICAN STRATEGIC INSURANCE CORP 1.79% 16 101
AMERISURE INSURANCE COMPANY 0.00% 0 0
AMERISURE PARTNERS INSURANCE COMPANY 0.00% 0 0
AMGUARD INSURANCE COMPANY 0.04% 1 319
AMICA MUTUAL INSURANCE COMPANY 0.27% 4 169
AMSHIELD INSURANCE COMPANY 0.00% 0 0
AMTRUST INSURANCE COMPANY 0.00% 0 0
ARCH INSURANCE COMPANY 0.00% 0 0
ARGONAUT INSURANCE COMPANY 0.00% 0 0
ARMED FORCES INSURANCE EXCHANGE 0.05% 1 234
AUSTIN MUTUAL INSURANCE COMPANY 0.01% 0 0
AUTO CLUB FAMILY INSURANCE COMPANY 2.77% 41 166
AUTO OWNERS INSURANCE COMPANY 1.64% 19 131
AUTOMOBILE INS CO OF HARTFORD CT 0.05% 0 0
AXA INSURANCE COMPANY 0.02% 0 0
BANKERS STANDARD INSURANCE COMPANY 0.47% 0 0
BERKSHIRE HATHAWAY DIRECT INSURANCE COMPANY 0.00% 0 0
BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPANY 0.02% 0 0
BERKSHIRE HATHAWAY SPECIALTY INSURANCE COMPANY 0.00% 0 0
BITCO GENERAL INSURANCE CORPORATION 0.00% 0 0
CALIFORNIA CASUALTY GENERAL INSURANCE COMPANY OF OREGON 0.06% 0 0
CAMERON MUTUAL INSURANCE COMPANY 0.52% 3 65
CENTURY-NATIONAL INSURANCE COMPANY 0.02% 0 0
CHARTER OAK FIRE INSURANCE CO THE 0.01% 0 0
CHUBB INDEMNITY INSURANCE COMPANY 0.00% 0 0
CHUBB NATIONAL INSURANCE COMPANY 0.22% 0 0
CINCINNATI CASUALTY COMPANY THE 0.05% 0 0
CINCINNATI INSURANCE COMPANY THE 0.61% 1 18
CITIZENS INSURANCE COMPANY OF AMERICA 0.00% 0 0
CLEAR BLUE INSURANCE COMPANY 0.00% 0 0
COLONY SPECIALTY INSURANCE COMPANY 0.00% 0 0
COLUMBIA MUTUAL INSURANCE COMPANY 0.01% 0 0
COLUMBIA NATIONAL INSURANCE COMPANY 0.01% 0 0
CONTINENTAL INSURANCE COMPANY THE 0.00% 0 0
COUNTRY MUTUAL INSURANCE COMPANY 0.86% 11 144
CRESTBROOK INSURANCE COMPANY 0.44% 0 0
DEPOSITORS INSURANCE COMPANY 0.00% 0 0
DORINCO REINSURANCE COMPANY 0.00% 0 0
ECONOMY PREFERRED INSURANCE COMPANY 0.02% 0 0
ECONOMY PREMIER ASSURANCE COMPANY 0.06% 1 183
ELECTRIC INSURANCE COMPANY 0.23% 3 149
EMPLOYERS MUTUAL CASUALTY COMPANY 0.00% 0 0
ENCOMPASS INDEMNITY COMPANY 0.30% 2 75
ENCOMPASS INSURANCE COMPANY OF AMERICA 0.00% 0 0
ESURANCE INSURANCE COMPANY 0.14% 4 318
ESURANCE PROPERTY & CASUALTY INSURANCE COMPANY 0.02% 0 0
EVERETT CASH MUTUAL INSURANCE CO. 0.16% 0 0
EXECUTIVE RISK INDEMNITY INC 0.00% 0 0
FALLS LAKE NATIONAL INSURANCE COMPANY 0.01% 0 0
FARM BUREAU TOWN & COUNTRY INS CO OF MO 5.28% 40 85
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 0.15% 1 76
FARMERS INSURANCE EXCHANGE 4.53% 29 72
FARMERS PROPERTY AND CASUALTY INSURANCE COMPANY 0.23% 3 145
FCCI INSURANCE COMPANY 0.00% 0 0
FEDERAL INSURANCE COMPANY 0.06% 0 0
FIRE INSURANCE EXCHANGE 0.44% 8 206
FIREMANS FUND INSURANCE COMPANY 0.06% 0 0
FIRST ACCEPTANCE INSURANCE COMPANY INC 0.00% 0 0
FIRST AMERICAN PROPERTY & CASUALTY INSURANCE COMPANY 0.00% 0 0
FIRST CHICAGO INSURANCE COMPANY 0.00% 0 0
FOREMOST INSURANCE COMPANY GRAND RAPIDS MICHIGAN 1.07% 10 105
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY 0.07% 0 0
GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY 0.44% 2 51
GENERAL CASUALTY COMPANY OF WISCONSIN 0.02% 0 0
GENERAL SECURITY NATIONAL INSURANCE COMPANY 0.00% 1 5956
GENERAL SECURITY NATIONAL INSURANCE COMPANY 0.00% 1 5956
GENERAL SECURITY NATIONAL INSURANCE COMPANY 0.00% 1 5956
GRANITE STATE INSURANCE COMPANY 0.00% 0 0
GREAT AMERICAN ALLIANCE INSURANCE COMPANY 0.00% 0 0
GREAT AMERICAN ASSURANCE COMPANY 0.00% 1 4320
GREAT AMERICAN INSURANCE COMPANY 0.00% 0 0
GREAT AMERICAN INSURANCE COMPANY OF NEW YORK 0.00% 0 0
GREAT NORTHERN INSURANCE COMPANY 0.27% 0 0
GRINNELL MUTUAL REINSURANCE COMPANY 0.01% 0 0
HANOVER INSURANCE COMPANY THE 0.00% 0 0
HARTFORD ACCIDENT & INDEMNITY CO 0.00% 0 0
HARTFORD CASUALTY INSURANCE CO 0.01% 0 0
HARTFORD FIRE INSURANCE COMPANY 0.00% 0 0
HARTFORD INSURANCE COMPANY OF THE MIDWEST 0.06% 5 865
HARTFORD UNDERWRITERS INSURANCE COMPANY 0.12% 1 93
HAULERS INSURANCE COMPANY INC 0.01% 0 0
HOMESITE INDEMNITY COMPANY 0.25% 11 487
HOMESITE INSURANCE COMPANY OF THE MIDWEST 0.83% 9 122
HORACE MANN INSURANCE COMPANY 0.05% 1 232
HOUSING ENTERPRISE INSURANCE COMPANY INC 0.00% 0 0
ILLINOIS NATIONAL INSURANCE COMPANY 0.00% 0 0
IMPERIUM INSURANCE COMPANY 0.00% 0 0
INDEMNITY INSURANCE COMPANY OF NORTH AMERICA 0.14% 1 80
INDEPENDENT MUTUAL FIRE INSURANCE COMPANY 0.00% 0 0
INSURANCE COMPANY OF THE STATE OF PENNSYLVANIA 0.08% 0 0
KEMPER INDEPENDENCE INSURANCE COMPANY 0.01% 0 0
LEMONADE INSURANCE COMPANY 0.04% 2 507
LIBERTY INSURANCE CORPORATION 0.42% 13 347
LIBERTY MUTUAL FIRE INSURANCE COMPANY 0.21% 2 108
LIBERTY MUTUAL INSURANCE COMPANY 0.07% 2 329
LIBERTY MUTUAL PERSONAL INSURANCE COMPANY 1.02% 10 110
LITITZ MUTUAL INSURANCE COMPANY 0.31% 2 72
LM INSURANCE CORPORATION 0.19% 1 60
LYNDON SOUTHERN INSURANCE COMPANY 0.00% 0 0
MADISON MUTUAL INSURANCE COMPANY 0.10% 3 340
MARKEL AMERICAN INSURANCE COMPANY 0.02% 0 0
MARKEL INSURANCE COMPANY 0.01% 0 0
MASSACHUSETTS BAY INSURANCE COMPANY 0.00% 0 0
MID CENTURY INSURANCE COMPANY 0.47% 3 72
MIDWEST FAMILY MUTUAL INSURANCE COMPANY 0.02% 0 0
MITSUI SUMITOMO INSURANCE COMPANY OF AMERICA 0.01% 0 0
MUTUALAID EXCHANGE 0.14% 1 79
NATIONAL CASUALTY COMPANY 0.01% 0 0
NATIONAL SURETY CORPORATION 0.02% 0 0
NATIONAL TRUST INSURANCE COMPANY 0.02% 0 0
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURG PA 0.02% 0 0
NATIONWIDE AFFINITY INSURANCE COMPANY OF AMERICA 1.61% 12 84
NATIONWIDE AGRIBUSINESS INSURANCE COMPANY 0.89% 0 0
NATIONWIDE INSURANCE COMPANY OF AMERICA 0.31% 3 109
NATIONWIDE MUTUAL INSURANCE COMPANY 0.83% 2 27
NEW HAMPSHIRE INSURANCE COMPANY 0.00% 0 0
NEW HORIZONS INSURANCE COMPANY OF MISSOURI 0.17% 3 198
NEW YORK MARINE & GENERAL INSURANCE COMPANY 0.01% 0 0
NORFOLK & DEDHAM MUTUAL FIRE INSURANCE COMPANY 0.03% 0 0
OAK RIVER INSURANCE COMPANY 0.01% 0 0
OHIO CASUALTY INSURANCE COMPANY 0.01% 0 0
OHIO SECURITY INSURANCE COMPANY 0.04% 2 588
OLD RELIABLE CASUALTY COMPANY 0.06% 4 757
PACIFIC INDEMNITY COMPANY 0.07% 0 0
PENN MILLERS INSURANCE COMPANY 0.12% 0 0
PENNSYLVANIA LUMBERMENS MUTUAL INSURANCE COMPANY 0.05% 0 0
PHARMACISTS MUTUAL INSURANCE COMPANY 0.01% 0 0
PHILADELPHIA INDEMNITY INSURANCE COMPANY 0.00% 0 0
PHOENIX INSURANCE COMPANY THE 0.01% 0 0
PRAETORIAN INSURANCE COMPANY 0.04% 1 273
PRIVILEGE UNDERWRITERS RECIPROCAL EXCHANGE 0.31% 0 0
PRODUCERS AGRICULTURE INSURANCE COMPANY 0.04% 0 0
PROGRESSIVE CASUALTY INSURANCE COMPANY 0.25% 7 317
PROPERTY & CASUALTY INSURANCE COMPANY OF HARTFORD 0.22% 3 150
QBE INSURANCE CORPORATION 0.03% 1 334
REGENT INSURANCE COMPANY 0.00% 0 0
RLI INSURANCE COMPANY 0.00% 0 0
ROCK RIDGE INSURANCE COMPANY 0.01% 0 0
ROOT INSURANCE COMPANY 0.01% 1 2087
RSUI INDEMNITY COMPANY 0.11% 0 0
SAFECO INSURANCE COMPANY OF AMERICA 4.37% 21 54
SCOTTSDALE INDEMNITY COMPANY 0.00% 0 0
SECURA INSURANCE COMPANY 0.01% 0 0
SECURA SUPREME INSURANCE COMPANY 0.09% 1 131
SENTINEL INSURANCE COMPANY LTD 0.02% 0 0
SHELTER GENERAL INSURANCE COMPANY 0.01% 0 0
SHELTER MUTUAL INSURANCE COMPANY 6.47% 30 52
SPINNAKER INSURANCE COMPANY 0.32% 2 71
STANDARD FIRE INSURANCE COMPANY 0.25% 2 91
STANDARD GUARANTY INSURANCE COMPANY 0.46% 0 0
STAR INSURANCE COMPANY 0.00% 0 0
STARNET INSURANCE COMPANY 0.00% 0 0
STARR INDEMNITY & LIABILITY COMPANY 0.00% 0 0
STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY 0.10% 1 109
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 0.85% 5 66
STATE FARM FIRE AND CASUALTY COMPANY 23.13% 240 117
STILLWATER INSURANCE COMPANY 0.10% 0 0
SWISS RE CORPORATE SOLUTIONS AMERICA INSURANCE CORPORATION 0.00% 0 0
SWISS RE CORPORATE SOLUTIONS ELITE INSURANCE CORPORATION 0.01% 0 0
T.H.E. INSURANCE COMPANY 0.00% 0 0
TEACHERS INSURANCE COMPANY 0.07% 0 0
TOGGLE INSURANCE COMPANY 0.01% 2 2375
TOWER HILL PRIME INSURANCE COMPANY 0.03% 0 0
TRADERS INSURANCE COMPANY 0.00% 0 0
TRANSGUARD INSURANCE COMPANY OF AMERICA INC 0.00% 0 0
TRAVELERS HOME AND MARINE INSURANCE COMPANY THE 1.54% 14 102
TRAVELERS INDEMNITY COMPANY 0.01% 0 0
TRAVELERS INDEMNITY COMPANY OF AMERICA 0.04% 0 0
TRAVELERS INDEMNITY COMPANY OF CONNECTICUT 0.01% 0 0
TRAVELERS PERSONAL INSURANCE COMPANY 2.05% 22 121
TRAVELERS PROPERTY CASUALTY COMPANY OF AMERICA 0.00% 0 0
TRAVELERS PROPERTY CASUALTY INSURANCE COMPANY 0.06% 0 0
TRISURA INSURANCE COMPANY 0.00% 0 0
TRUCK INSURANCE EXCHANGE 0.01% 0 0
TRUMBULL INSURANCE COMPANY 0.34% 7 233
TWIN CITY FIRE INSURANCE COMPANY 0.04% 0 0
UNITED FIRE AND CASUALTY COMPANY 0.04% 2 600
UNITED HOME INSURANCE COMPANY 0.29% 4 154
UNITED SERVICES AUTOMOBILE ASSOCIATION 2.01% 12 67
UNITRIN DIRECT PROPERTY & CASUALTY COMPANY 0.00% 0 0
UNITRIN PREFERRED INSURANCE COMPANY 0.00% 1 4512
UNITRIN SAFEGUARD INSURANCE COMPANY 0.07% 0 0
USAA CASUALTY INSURANCE COMPANY 1.22% 6 55
USAA GENERAL INDEMNITY COMPANY 1.13% 8 79
VAULT RECIPROCAL EXCHANGE 0.00% 0 0
VERLAN FIRE INSURANCE COMPANY 0.01% 0 0
VIGILANT INSURANCE COMPANY 0.07% 0 0
WCF SELECT INSURANCE COMPANY 0.00% 0 0
WEST AMERICAN INSURANCE COMPANY 0.00% 0 0
WEST AMERICAN INSURANCE COMPANY 0.00% 0 0
WEST BEND MUTUAL INSURANCE COMPANY 0.16% 0 0
WESTFIELD INSURANCE COMPANY 0.01% 0 0
WESTPORT INSURANCE CORPORATION 0.02% 0 0
XL SPECIALTY INSURANCE COMPANY 0.00% 0 0
Subtotal for Selection: 100.00% 892    
Total for Entire Home Market: 100.00% 892    

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