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Company Details

  AETNA LIFE INSURANCE COMPANY License Status :
Active

NAIC Number :

60054


Phone Number:

8602730123


Company Address:

151 FARMINGTON AVE (RW61 HALLORAN) 
HARTFORD, CT  06156-9154

Description:

Utilization Review


License Number:

UR1240751


Date Admitted:

2019-02-21


Market Share

Link to Supplemental Data Page

Year Line Market Share Direct Premium Earned Direct Premium Written Direct Losses Paid Direct Losses Incurred Loss Ratio
2018 Total Accident & Health 0.88% $569,727,674 $568,125,101 $649,821,664 $651,239,586 N/A
2018 Total Individual Accident & Health 0.58% $115,104,447 $114,925,801 $95,847,192 $97,249,152 84.62 %
2018 Individual Medicare Supplement -0.00% $-31,210 $-31,210 $-245,142 $-245,142 N/A
2018 Individual Medicare Part D 2.77% $29,419,699 $29,419,699 $21,217,197 $21,217,197 72.12 %
2018 Individual Medicare Advantage 1.35% $85,715,958 $85,537,312 $74,875,137 $76,277,097 89.17 %
2018 Total Group Accident & Health 0.98% $454,623,227 $453,199,300 $553,974,472 $553,990,434 N/A
2018 Group Comprehensive Medical Expense - Small Employer 0.11% $10,784,554 $10,784,554 $2,560,063 $6,936,176 64.32 %
2018 Group Comprehensive Medical Expense - Large Employer 1.72% $335,736,812 $335,656,575 $441,928,193 $437,270,267 N/A
2018 Group Comprehensive Medical Expense - Association 8.67% $18,662,077 $18,430,986 $21,454,346 $20,929,916 N/A
2018 Group Comprehensive Medical Expense - Federal Employees 0.31% $19,679,367 $19,663,151 $19,227,256 $19,330,355 98.31 %
2018 Group Long Term Care 0.04% $54,569 $54,969 $778,370 $778,370 N/A
2018 Group Accident Only 0.17% $682,137 $257,134 $346,965 $346,965 N/A
2018 Group Disability Income 0.89% $7,665,378 $6,905,725 $9,833,134 $8,610,683 N/A
2018 Group Dental 1.62% $18,156,369 $18,230,192 $17,017,436 $18,958,993 N/A
2018 Group Stop Loss 1.96% $43,201,964 $43,216,014 $40,828,709 $40,828,709 94.48 %
2018 Total Life 0.04% $14,727,710 $0 $22,909,929 $0 N/A
2018 Total Individual Life 0.00% $223,696 $0 $1,241,310 $0 N/A
2018 Individual Whole Life 0.01% $223,696 $0 $1,241,310 $0 N/A
2018 Total Group Life 0.07% $14,504,014 $0 $21,668,619 $0 N/A
2018 Group Whole Life 4.57% $6,402,812 $0 $13,236,384 $0 N/A
2018 Group Ordinary Annuities -0.00% $-91,731 $0 $3,332,235 $0 N/A
2018 Group Deposit-Type Funds 0.60% $8,192,933 $0 $5,100,000 $0 N/A
2017 Total Accident & Health 0.84% $451,615,945 $451,019,143 $323,269,090 $322,959,378 71.61 %
2017 Total Individual Accident & Health 0.34% $69,351,192 $70,120,659 $62,004,344 $62,578,579 89.24 %
2017 Individual Comprehensive Medical Expense 0.04% $4,166,746 $4,164,529 $4,665,927 $4,916,593 N/A
2017 Individual Medicare Part D 4.13% $36,832,005 $36,926,545 $33,774,872 $33,876,899 91.74 %
2017 Individual Medicare Advantage 0.57% $28,352,441 $29,029,585 $23,563,545 $23,785,087 81.93 %
2017 Total Group Accident & Health 1.02% $382,264,753 $380,898,484 $261,264,746 $260,380,799 68.36 %
2017 Group Comprehensive Medical Expense - Small Employer 0.34% $28,838,326 $28,838,201 $13,782,545 $19,467,204 67.50 %
2017 Group Comprehensive Medical Expense - Large Employer 1.62% $262,654,259 $262,626,636 $190,243,715 $183,675,109 69.94 %
2017 Group Comprehensive Medical Expense - Association 14.94% $21,517,760 $21,517,760 $16,971,722 $16,971,722 78.87 %
2017 Group Comprehensive Medical Expense - Federal Employees 0.32% $18,047,625 $18,047,625 $6,810,127 $6,810,127 37.73 %
2017 Group Long Term Care 0.28% $239,089 $239,089 $309,274 $309,274 N/A
2017 Group Accident Only 0.25% $757,445 $757,445 $328,322 $328,322 43.35 %
2017 Group Disability Income 1.50% $7,986,176 $7,963,695 $9,494,069 $9,494,069 N/A
2017 Group Dental 2.09% $15,834,956 $15,537,979 $7,558,164 $7,558,164 48.64 %
2017 Group Stop Loss 1.83% $26,389,117 $25,370,054 $15,766,808 $15,766,808 62.15 %
2017 Total Life 0.08% $15,267,929 $0 $26,731,689 $0 N/A
2017 Total Individual Life 0.01% $641,461 $0 $3,007,867 $0 N/A
2017 Individual Whole Life 0.06% $641,461 $0 $3,007,867 $0 N/A
2017 Individual Credit Life 0.00% $0 $0 $0 $0 N/A
2017 Individual Variable Life 0.00% $0 $0 $0 $0 N/A
2017 Total Group Life 0.19% $14,626,468 $0 $23,723,822 $0 N/A
2017 Group Whole Life 5.90% $7,071,456 $0 $23,723,822 $0 N/A
2017 Group Ordinary Annuities -0.00% $-66,242 $0 $0 $0 N/A
2017 Group Deposit-Type Funds 1.15% $7,621,254 $0 $0 $0 N/A
2016 Total Accident & Health 0.57% $321,593,850 $324,718,473 $252,536,674 $254,712,268 78.44 %
2016 Total Individual Accident & Health 0.27% $57,549,821 $61,552,057 $51,704,982 $53,382,024 86.73 %
2016 Individual Comprehensive Medical Expense 0.00% $521,414 $521,575 $958,088 $1,156,538 N/A
2016 Individual Medicare Supplement 0.00% $0 $0 $20 $20 N/A
2016 Individual Medicare Part D 3.70% $33,934,278 $37,652,457 $32,477,243 $33,457,503 88.86 %
2016 Individual Medicare Advantage 0.51% $23,094,129 $23,378,025 $18,269,631 $18,767,963 80.28 %
2016 Total Group Accident & Health 0.75% $264,044,029 $263,166,416 $200,831,692 $201,330,244 76.50 %
2016 Group Comprehensive Medical Expense - Small Employer 0.22% $18,539,674 $18,530,419 $14,660,997 $14,575,818 78.66 %
2016 Group Comprehensive Medical Expense - Large Employer 1.16% $169,723,771 $169,341,771 $142,141,115 $141,467,397 83.54 %
2016 Group Comprehensive Medical Expense - Association 9.89% $18,351,595 $18,358,778 $9,859,735 $9,471,173 51.59 %
2016 Group Comprehensive Medical Expense - Federal Employees 0.27% $14,566,904 $14,357,343 $6,632,617 $6,797,848 47.35 %
2016 Group Long Term Care 0.32% $260,277 $259,042 $256,122 $289,532 N/A
2016 Group Accident Only 0.25% $678,045 $681,677 $614,638 $694,814 N/A
2016 Group Disability Income 1.33% $6,896,396 $6,897,755 $8,981,186 $10,152,223 N/A
2016 Group Dental 2.33% $17,681,583 $17,681,219 $9,519,111 $9,516,618 53.82 %
2016 Group Stop Loss 1.35% $17,345,784 $17,058,412 $8,166,171 $8,364,821 49.04 %
2016 Total Life 0.07% $15,106,692 $0 $28,086,565 $0 N/A
2016 Total Individual Life 0.00% $461,988 $0 $1,570,022 $0 N/A
2016 Individual Whole Life 0.04% $435,057 $0 $1,250,132 $0 N/A
2016 Individual Term Life 0.00% $26,931 $0 $69,725 $0 N/A
2016 Individual Ordinary Annuities 0.00% $0 $0 $217,938 $0 N/A
2016 Individual Other Consideration 0.00% $0 $0 $32,227 $0 N/A
2016 Total Group Life 0.20% $14,644,704 $0 $26,516,543 $0 N/A
2016 Group Term Life 0.80% $7,359,556 $0 $12,527,179 $0 N/A
2016 Group Ordinary Annuities -0.00% $-48,429 $0 $13,989,364 $0 N/A
2016 Group Deposit-Type Funds 0.84% $7,333,577 $0 $0 $0 N/A

Enforcements

The department has not taken enforcement action against this company in the past three years.

Link to Enforcements Page


Complaint Index

Year Line Market Share Number of Complaints Complaint Index
2018 Health 3.86% 74 47
2018 Life and Annuities 0.08% 3 338
2018 Long-Term Care Insurance 0.07% 0 0
2017 Long-Term Care Insurance 0.10% 0 0
2017 Medicare Supplement Insurance 0.00% 1 9999
2017 Health 3.02% 47 35
2017 Life and Annuities 0.08% 3 317
2016 Health 2.34% 33 30
2016 Life and Annuities 0.07% 1 117
2016 Long-Term Care Insurance 0.10% 0 0
2016 Medicare Supplement Insurance 0.00% 1 9999


Company Changes

Effective Date: 05/09/2014

Comments:

Effective Date: 12/31/2014

Comments: Effective 12/31/14 Chickering Claims Administrators Inc., merged with and into Aetna Life Insurance Company.

Effective Date: 05/15/2015

Comments:

Effective Date: 12/30/2016

Comments:


Market Conduct

Date: 05/15/2015

AetnaLifeInsuranceCompanyMC.pdf

Date: 12/30/2016

ALIC117.pdf


Financial Exams

This company does not have any financial exams.