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Company Details
AETNA LIFE INSURANCE COMPANY License Status :
Active
NAIC Number :
60054
Phone Number:
860-273-7297
Company Address:
151 FARMINGTON AVENUE, RT21
HARTFORD, CT 06156
Description:
Discount Medical License
License Number:
DM423459
Date Admitted:
2009-02-06
Market Share
Link to Supplemental Data Page
| Year | Line | Market Share | Direct Premium Written | Direct Premium Earned | Direct Losses Paid | Direct Losses Incurred | Loss Ratio |
|---|---|---|---|---|---|---|---|
| 2019 | Total Accident & Health | 0.94% | $563,315,465 | $567,546,988 | $503,597,403 | $528,025,182 | 93.04 % |
| 2019 | Total Individual Accident & Health | 0.50% | $89,744,132 | $90,118,169 | $76,644,333 | $78,543,886 | 87.16 % |
| 2019 | Individual Comprehensive Medical Expense | 0.00% | $-2,517 | $-2,180 | $-2,407 | $-5,422 | N/A |
| 2019 | Individual Medicare Supplement | 0.00% | $61,307 | $61,227 | $29,282 | $29,093 | 47.52 % |
| 2019 | Individual Medicare Advantage | 1.07% | $89,685,342 | $90,059,122 | $76,617,458 | $78,520,215 | 87.19 % |
| 2019 | Total Group Accident & Health | 1.13% | $473,571,333 | $477,428,819 | $426,953,070 | $449,481,296 | 94.15 % |
| 2019 | Group Comprehensive Medical Expense - Small Employer | 0.03% | $2,199,914 | $2,200,756 | $831,327 | $985,585 | 44.78 % |
| 2019 | Group Comprehensive Medical Expense - Large Employer | 1.98% | $384,986,687 | $384,589,359 | $371,626,231 | $373,850,837 | 97.21 % |
| 2019 | Group Comprehensive Medical Expense - Federal Employees | 0.28% | $17,822,496 | $17,734,532 | $16,224,494 | $16,515,348 | 93.13 % |
| 2019 | Group Long Term Care | 0.43% | $408,177 | $403,124 | $620,324 | $2,345,003 | N/A |
| 2019 | Group Accident Only | 0.21% | $667,802 | $679,132 | $349,379 | $277,668 | 40.89 % |
| 2019 | Group Disability Income | 0.39% | $2,237,604 | $2,231,724 | $2,208,674 | $1,739,772 | 77.96 % |
| 2019 | Group Dental | 2.32% | $24,802,657 | $24,749,357 | $13,394,770 | $13,517,600 | 54.62 % |
| 2019 | Group Stop Loss | 1.95% | $40,445,996 | $44,840,835 | $21,697,871 | $40,249,483 | 89.76 % |
| 2019 | Total Life | 0.05% | $14,484,934 | $0 | $14,830,530 | $0 | N/A |
| 2019 | Total Individual Life | 0.00% | $320,470 | $0 | $782,268 | $0 | N/A |
| 2019 | Individual Whole Life | 0.02% | $320,470 | $0 | $782,268 | $0 | N/A |
| 2019 | Total Group Life | 0.13% | $14,164,464 | $0 | $14,048,262 | $0 | N/A |
| 2019 | Group Term Life | 0.49% | $5,642,502 | $0 | $7,544,365 | $0 | N/A |
| 2019 | Group Ordinary Annuities | 0.00% | $-118,262 | $0 | $6,503,897 | $0 | N/A |
| 2019 | Group Deposit-Type Funds | 1.07% | $8,640,224 | $0 | $0 | $0 | N/A |
| 2018 | Total Accident & Health | 0.99% | $569,727,674 | $568,125,101 | $649,821,664 | $651,239,586 | N/A |
| 2018 | Total Individual Accident & Health | 0.65% | $115,104,447 | $114,925,801 | $95,847,192 | $97,249,152 | 84.62 % |
| 2018 | Individual Medicare Supplement | 0.00% | $-31,210 | $-31,210 | $-245,142 | $-245,142 | N/A |
| 2018 | Individual Medicare Part D | 3.59% | $29,419,699 | $29,419,699 | $21,217,197 | $21,217,197 | 72.12 % |
| 2018 | Individual Medicare Advantage | 1.32% | $85,715,958 | $85,537,312 | $74,875,137 | $76,277,097 | 89.17 % |
| 2018 | Total Group Accident & Health | 1.10% | $454,623,227 | $453,199,300 | $553,974,472 | $553,990,434 | N/A |
| 2018 | Group Comprehensive Medical Expense - Small Employer | 0.12% | $10,784,554 | $10,784,554 | $2,560,063 | $6,936,176 | 64.32 % |
| 2018 | Group Comprehensive Medical Expense - Large Employer | 1.85% | $335,736,812 | $335,656,575 | $441,928,193 | $437,270,267 | N/A |
| 2018 | Group Comprehensive Medical Expense - Association | 7.48% | $18,662,077 | $18,430,986 | $21,454,346 | $20,929,916 | N/A |
| 2018 | Group Comprehensive Medical Expense - Federal Employees | 0.32% | $19,679,367 | $19,663,151 | $19,227,256 | $19,330,355 | 98.31 % |
| 2018 | Group Long Term Care | 0.06% | $54,569 | $54,969 | $778,370 | $778,370 | N/A |
| 2018 | Group Accident Only | 0.22% | $682,137 | $257,134 | $346,965 | $346,965 | N/A |
| 2018 | Group Disability Income | 1.28% | $7,665,378 | $6,905,725 | $9,833,134 | $8,610,683 | N/A |
| 2018 | Group Dental | 2.04% | $18,156,369 | $18,230,192 | $17,017,436 | $18,958,993 | N/A |
| 2018 | Group Stop Loss | 2.52% | $43,201,964 | $43,216,014 | $40,828,709 | $40,828,709 | 94.48 % |
| 2018 | Total Life | 0.04% | $14,727,710 | $0 | $22,909,929 | $0 | N/A |
| 2018 | Total Individual Life | 0.00% | $223,696 | $0 | $1,241,310 | $0 | N/A |
| 2018 | Individual Whole Life | 0.02% | $223,696 | $0 | $1,241,310 | $0 | N/A |
| 2018 | Total Group Life | 0.08% | $14,504,014 | $0 | $21,668,619 | $0 | N/A |
| 2018 | Group Whole Life | 6.58% | $6,402,812 | $0 | $13,236,384 | $0 | N/A |
| 2018 | Group Ordinary Annuities | 0.00% | $-91,731 | $0 | $3,332,235 | $0 | N/A |
| 2018 | Group Deposit-Type Funds | 0.90% | $8,192,933 | $0 | $5,100,000 | $0 | N/A |
| 2017 | Total Accident & Health | 0.78% | $451,615,945 | $451,019,143 | $323,269,090 | $322,959,378 | 71.61 % |
| 2017 | Total Individual Accident & Health | 0.31% | $69,351,192 | $70,120,659 | $62,004,344 | $62,578,579 | 89.24 % |
| 2017 | Individual Comprehensive Medical Expense | 0.04% | $4,166,746 | $4,164,529 | $4,665,927 | $4,916,593 | N/A |
| 2017 | Individual Medicare Part D | 4.03% | $36,832,005 | $36,926,545 | $33,774,872 | $33,876,899 | 91.74 % |
| 2017 | Individual Medicare Advantage | 0.50% | $28,352,441 | $29,029,585 | $23,563,545 | $23,785,087 | 81.93 % |
| 2017 | Total Group Accident & Health | 0.96% | $382,264,753 | $380,898,484 | $261,264,746 | $260,380,799 | 68.36 % |
| 2017 | Group Comprehensive Medical Expense - Small Employer | 0.32% | $28,838,326 | $28,838,201 | $13,782,545 | $19,467,204 | 67.50 % |
| 2017 | Group Comprehensive Medical Expense - Large Employer | 1.52% | $262,654,259 | $262,626,636 | $190,243,715 | $183,675,109 | 69.94 % |
| 2017 | Group Comprehensive Medical Expense - Association | 8.17% | $21,517,760 | $21,517,760 | $16,971,722 | $16,971,722 | 78.87 % |
| 2017 | Group Comprehensive Medical Expense - Federal Employees | 0.29% | $18,047,625 | $18,047,625 | $6,810,127 | $6,810,127 | 37.73 % |
| 2017 | Group Long Term Care | 0.26% | $239,089 | $239,089 | $309,274 | $309,274 | N/A |
| 2017 | Group Accident Only | 0.23% | $757,445 | $757,445 | $328,322 | $328,322 | 43.35 % |
| 2017 | Group Disability Income | 1.38% | $7,986,176 | $7,963,695 | $9,494,069 | $9,494,069 | N/A |
| 2017 | Group Dental | 1.97% | $15,834,956 | $15,537,979 | $7,558,164 | $7,558,164 | 48.64 % |
| 2017 | Group Stop Loss | 1.82% | $26,389,117 | $25,370,054 | $15,766,808 | $15,766,808 | 62.15 % |
| 2017 | Total Life | 0.07% | $15,267,929 | $0 | $26,731,689 | $0 | N/A |
| 2017 | Total Individual Life | 0.00% | $641,461 | $0 | $3,007,867 | $0 | N/A |
| 2017 | Individual Whole Life | 0.05% | $641,461 | $0 | $3,007,867 | $0 | N/A |
| 2017 | Individual Credit Life | 0.00% | $0 | $0 | $0 | $0 | N/A |
| 2017 | Individual Variable Life | 0.00% | $0 | $0 | $0 | $0 | N/A |
| 2017 | Total Group Life | 0.18% | $14,626,468 | $0 | $23,723,822 | $0 | N/A |
| 2017 | Group Whole Life | 5.85% | $7,071,456 | $0 | $23,723,822 | $0 | N/A |
| 2017 | Group Ordinary Annuities | 0.00% | $-66,242 | $0 | $0 | $0 | N/A |
| 2017 | Group Deposit-Type Funds | 0.99% | $7,621,254 | $0 | $0 | $0 | N/A |
Enforcements
The department has not taken enforcement action against this company in the past three years.
Complaint Index
| Year | Line | Market Share | Number of Complaints | Complaint Index |
|---|---|---|---|---|
| 2019 | Life and Annuities | 0.07% | 3 | 417 |
| 2019 | Long-Term Care Insurance | 0.09% | 0 | 0 |
| 2019 | Medicare Supplement Insurance | 0.00% | 0 | 0 |
| 2019 | Health | 4.20% | 80 | 49 |
| 2018 | Health | 3.86% | 74 | 47 |
| 2018 | Life and Annuities | 0.08% | 3 | 338 |
| 2018 | Long-Term Care Insurance | 0.07% | 0 | 0 |
| 2017 | Health | 3.02% | 47 | 35 |
| 2017 | Life and Annuities | 0.08% | 3 | 317 |
| 2017 | Long-Term Care Insurance | 0.10% | 0 | 0 |
| 2017 | Medicare Supplement Insurance | 0.00% | 1 | 9999 |
Company Changes
Effective Date: 12/31/2014
Comments: Effective 12/31/14 Chickering Claims Administrators Inc., merged with and into Aetna Life Insurance Company.
Market Conduct
Date: 05/15/2015
AetnaLifeInsuranceCompanyMC.pdf
Date: 12/30/2016
Financial Exams
This company does not have any financial exams.