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Company Details

  AUTO CLUB FAMILY INSURANCE COMPANY License Status :
Active

NAIC Number :

27235


Phone Number:

714-885-2171


Company Address:

P O BOX 25001 MAIL STOP A357 
SANTA ANA, CA  92799-5001

Description:

Property and Casualty


License Number:

B420855


Date Admitted:

1987-06-22


Market Share

Link to Supplemental Data Page

Year Line Market Share Direct Premium Written Direct Premium Earned Direct Losses Paid Direct Losses Incurred Loss Ratio
2019 Total Property & Casualty 0.33% $83,591,549 $84,744,733 $33,278,890 $34,064,047 40.20 %
2019 Total Fire & Allied Lines 0.17% $1,951,448 $1,954,715 $616,469 $825,675 42.24 %
2019 Dwelling Fire & Allied Lines 0.56% $1,951,448 $1,954,715 $616,469 $825,675 42.24 %
2019 Total Homeowners 1.61% $75,316,751 $77,274,127 $32,663,938 $33,250,991 43.03 %
2019 Homeowners Multi-Peril 1.69% $75,316,751 $77,274,127 $32,663,938 $33,250,991 43.03 %
2019 Earthquake 2.82% $6,323,350 $5,515,891 $0 $0 0.00 %
2019 Total Private Passenger Automobile 0.00% $0 $0 $-1,517 $-12,619 N/A
2019 Private Passenger Auto Liability Bodily Injury 0.00% $0 $0 $0 $-7,588 N/A
2019 Private Passenger Auto Liability Property Damage 0.00% $0 $0 $0 $-356 N/A
2019 Private Passenger Auto Medical Payments 0.00% $0 $0 $0 $-116 N/A
2019 Private Passenger Uninsured Motorists 0.00% $0 $0 $800 $-233 N/A
2019 Private Passenger Underinsured Motorists 0.00% $0 $0 $0 $-2,349 N/A
2019 Private Passenger Auto Comprehensive 0.00% $0 $0 $0 $-7 N/A
2019 Private Passenger Auto Collision 0.00% $0 $0 $-2,317 $-1,970 N/A
2018 Total Property & Casualty 0.35% $84,726,811 $83,595,676 $28,918,025 $26,923,836 32.21 %
2018 Total Fire & Allied Lines 0.18% $1,971,220 $1,969,588 $799,051 $825,198 41.90 %
2018 Dwelling Fire & Allied Lines 0.59% $1,971,220 $1,969,588 $799,051 $825,198 41.90 %
2018 Total Homeowners 1.74% $77,738,885 $76,632,156 $28,109,661 $26,115,987 34.08 %
2018 Homeowners Multi-Peril 1.83% $77,738,885 $76,632,156 $28,109,661 $26,115,987 34.08 %
2018 Earthquake 2.29% $5,016,706 $4,993,932 $0 $0 0.00 %
2018 Total Private Passenger Automobile 0.00% $0 $0 $9,313 $-17,349 N/A
2018 Private Passenger Auto Liability Bodily Injury 0.00% $0 $0 $14,873 $-6,520 N/A
2018 Private Passenger Auto Liability Property Damage 0.00% $0 $0 $0 $-533 N/A
2018 Private Passenger Auto Medical Payments 0.00% $0 $0 $0 $-175 N/A
2018 Private Passenger Uninsured Motorists 0.00% $0 $0 $-200 $-1,749 N/A
2018 Private Passenger Underinsured Motorists 0.00% $0 $0 $0 $-3,523 N/A
2018 Private Passenger Auto Comprehensive 0.00% $0 $0 $0 $-60 N/A
2018 Private Passenger Auto Collision 0.00% $0 $0 $-5,360 $-4,789 N/A
2017 Total Property & Casualty 0.34% $79,859,527 $80,905,400 $40,630,106 $41,402,112 51.17 %
2017 Total Fire & Allied Lines 0.18% $1,909,239 $1,836,847 $967,106 $901,911 49.10 %
2017 Dwelling Fire & Allied Lines 0.56% $1,909,239 $1,836,847 $967,106 $901,911 49.10 %
2017 Total Homeowners 1.75% $73,571,634 $74,680,213 $39,650,539 $40,527,497 54.27 %
2017 Homeowners Multi-Peril 1.84% $73,571,634 $74,680,213 $39,650,539 $40,527,497 54.27 %
2017 Earthquake 2.11% $4,379,939 $4,382,321 $0 $0 0.00 %
2017 Total Private Passenger Automobile 0.00% $-1,285 $6,019 $12,461 $-27,296 -453.50 %
2017 Private Passenger Auto Liability Bodily Injury 0.00% $-452 $1,538 $15,000 $-17,652 -1,147.72 %
2017 Private Passenger Auto Liability Property Damage 0.00% $-351 $2,080 $2,669 $825 39.66 %
2017 Private Passenger Auto Medical Payments 0.00% $-10 $158 $-1 $-194 -122.78 %
2017 Private Passenger Uninsured Motorists 0.00% $-81 $410 $-1,107 $-2,828 -689.76 %
2017 Private Passenger Underinsured Motorists 0.00% $-2 $72 $-1 $-3,916 -5,438.89 %
2017 Private Passenger Auto Comprehensive 0.00% $-87 $451 $-4,098 $-3,502 -776.50 %
2017 Private Passenger Auto Collision 0.00% $-302 $1,310 $-1 $-29 -2.21 %

Enforcements

The department has not taken enforcement action against this company in the past three years.

Link to Enforcements Page


Complaint Index

Year Line Market Share Number of Complaints Complaint Index
2019 Private Passenger Auto 0.00% 1 9999
2019 Homeowners 3.12% 44 166
2018 Private Passenger Auto 0.00% 2 9999
2018 Homeowners 3.23% 50 175
2017 Private Passenger Auto 0.00% 3 9999
2017 Homeowners 3.30% 54 172


Company Changes


Market Conduct

Date: 08/30/2018

ACFIC818.pdf

Date: 06/26/2007

B7800075_order.pdf

Date: 06/26/2007

B7800075_stipulation.pdf


Financial Exams

Date: 05/09/2017

AutoClubFamInsCo.pdf