Company Details

  AMERICAN FAMILY MUTUAL INSURANCE COMPANY S.I. License Status :
Active

NAIC Number :

19275


Phone Number:

608-249-2111


Company Address:

6000 AMERICAN PARKWAY 
MADISON, WI  53783-0001

Description:

Property and Casualty


License Number:

B421678


Date Admitted:

1939-10-11


Market Share

Link to Supplemental Data Page

Year Line Market Share Direct Premium Written Direct Premium Earned Direct Losses Paid Direct Losses Incurred Loss Ratio
2019 Total Accident & Health 0.01% $5,808,594 $5,543,255 $4,269,783 $5,452,491 98.36 %
2019 Total Individual Accident & Health 0.03% $5,808,594 $5,543,255 $4,269,783 $5,452,491 98.36 %
2019 Individual Medicare Supplement 0.21% $4,997,164 $5,228,623 $3,323,627 $3,292,542 62.97 %
2019 Individual Long Term Care 0.18% $809,422 $310,669 $946,156 $2,159,949 N/A
2019 Individual Accident Only 0.00% $1,040 $1,052 $0 $0 0.00 %
2019 Individual Disability Income 0.00% $692 $2,644 $0 $0 0.00 %
2019 Individual Limited Benefit 0.00% $276 $267 $0 $0 0.00 %
2019 Total Property & Casualty 2.72% $690,243,766 $706,707,618 $404,483,477 $388,956,905 55.04 %
2019 Total Fire & Allied Lines 0.04% $522,278 $545,269 $191,688 $160,145 29.37 %
2019 Dwelling Fire & Allied Lines 0.00% $0 $0 $-4,497 $-8,729 N/A
2019 Commercial Fire & Allied Lines 0.14% $522,278 $545,269 $196,185 $168,874 30.97 %
2019 Farmowners Multi-Peril 5.04% $26,269,758 $26,721,145 $12,237,026 $13,332,047 49.89 %
2019 Total Homeowners 5.20% $243,307,233 $247,072,267 $116,349,455 $129,291,669 52.33 %
2019 Homeowners Multi-Peril 5.11% $228,049,976 $231,301,225 $111,383,068 $124,259,150 53.72 %
2019 Dwelling Owners Multi-Peril (ACV) 6.95% $15,257,257 $15,771,042 $4,966,387 $5,032,519 31.91 %
2019 Commercial Multi-Peril 3.05% $56,557,953 $61,152,439 $48,999,133 $48,128,919 78.70 %
2019 Inland Marine (Incl Auto Cargo) 0.04% $476,492 $497,276 $128,666 $179,649 36.13 %
2019 Earthquake 3.79% $8,512,734 $8,905,009 $0 $-2,000 -0.02 %
2019 Direct Workers Compensation 0.18% $4,393,654 $5,255,312 $4,779,090 $-1,297,939 -24.70 %
2019 Other Liability - Bodily Injury & Property Damage 0.87% $15,009,275 $14,875,587 $8,428,331 $13,184,764 88.63 %
2019 Products Liability 0.01% $13,013 $15,389 $0 $373,309 N/A
2019 Total Private Passenger Automobile 4.30% $323,004,592 $329,655,280 $197,305,127 $170,503,419 51.72 %
2019 Private Passenger Auto Liability Bodily Injury 7.01% $148,836,354 $150,961,628 $65,692,064 $41,912,484 27.76 %
2019 Private Passenger Auto Liability Property Damage 0.00% $0 $0 $38,073,020 $37,352,768 N/A
2019 Private Passenger Auto Medical Payments 4.58% $7,633,820 $7,967,918 $3,851,806 $3,832,004 48.09 %
2019 Private Passenger Uninsured Motorists 6.53% $26,674,375 $26,842,429 $14,189,867 $13,124,326 48.89 %
2019 Private Passenger Accidential Death & Disab/Dism 9.84% $443,942 $459,309 $80,000 $45,318 9.87 %
2019 Private Passenger Auto Comprehensive 4.02% $57,517,203 $59,319,170 $29,239,656 $29,156,308 49.15 %
2019 Private Passenger Auto Collision 4.27% $81,898,898 $84,104,826 $46,178,714 $45,080,211 53.60 %
2019 Total Commercial Automobile 0.65% $10,806,504 $10,635,389 $10,593,779 $9,413,390 88.51 %
2019 Commercial Auto Liability Bodily Injury 0.69% $5,964,064 $5,957,571 $6,229,794 $5,030,590 84.44 %
2019 Commercial Auto Liability Property Damage 0.00% $0 $0 $920,514 $1,036,262 N/A
2019 Commercial Auto Medical Payments 0.50% $110,429 $109,968 $27,302 $30,244 27.50 %
2019 Commercial Auto Uninsured Motorists 0.97% $507,014 $462,520 $1,430,140 $1,211,688 N/A
2019 Commercial Auto Comprehensive 0.74% $1,584,930 $1,589,649 $774,137 $821,541 51.68 %
2019 Commercial Auto Collision 0.94% $2,640,067 $2,515,681 $1,211,892 $1,283,065 51.00 %
2019 Fidelity 0.11% $65,508 $72,716 $0 $0 0.00 %
2019 Burglary & Theft 0.10% $19,792 $20,053 $0 $0 0.00 %
2019 National Flood Insurance Program 4.06% $1,284,980 $1,284,487 $5,471,182 $5,689,533 N/A
2018 Total Accident & Health 0.01% $6,135,563 $6,062,404 $4,541,899 $5,084,046 83.86 %
2018 Total Individual Accident & Health 0.03% $6,135,563 $6,062,404 $4,541,899 $5,084,046 83.86 %
2018 Individual Comprehensive Medical Expense 0.00% $0 $4,872 $-118 $-6,755 -138.65 %
2018 Individual Medicare Supplement 0.23% $5,306,114 $5,535,696 $3,730,414 $3,670,089 66.30 %
2018 Individual Long Term Care 0.18% $827,180 $517,749 $811,603 $1,420,712 N/A
2018 Individual Accident Only 0.00% $1,040 $1,140 $0 $0 0.00 %
2018 Individual Disability Income 0.00% $869 $1,360 $0 $0 0.00 %
2018 Individual Limited Benefit 0.00% $360 $1,587 $0 $0 0.00 %
2018 Total Property & Casualty 3.02% $735,343,145 $751,899,137 $400,773,311 $409,908,349 54.52 %
2018 Total Fire & Allied Lines 0.05% $566,258 $599,105 $281,753 $174,681 29.16 %
2018 Dwelling Fire & Allied Lines 0.00% $-712 $6,840 $21,502 $-39,969 -584.34 %
2018 Commercial Fire & Allied Lines 0.17% $566,970 $592,265 $260,251 $214,650 36.24 %
2018 Farmowners Multi-Peril 5.41% $27,274,811 $27,696,212 $12,271,436 $11,321,942 40.88 %
2018 Total Homeowners 5.56% $247,602,747 $252,186,347 $106,511,022 $97,049,661 38.48 %
2018 Homeowners Multi-Peril 5.52% $234,149,283 $238,322,303 $100,300,467 $91,030,858 38.20 %
2018 Dwelling Owners Multi-Peril (ACV) 6.37% $13,453,464 $13,864,044 $6,210,555 $6,018,803 43.41 %
2018 Commercial Multi-Peril 3.64% $65,312,259 $67,667,599 $40,231,639 $41,679,014 61.59 %
2018 Mobile Homes 3.27% $2,861,898 $3,026,515 $885,098 $732,905 24.22 %
2018 Inland Marine (Incl Auto Cargo) 0.05% $512,103 $571,062 $374,100 $347,067 60.78 %
2018 Earthquake 4.24% $9,287,173 $9,525,922 $0 $2,000 0.02 %
2018 Direct Workers Compensation 0.31% $7,576,591 $8,765,849 $6,634,884 $7,338,572 83.72 %
2018 Other Liability - Bodily Injury & Property Damage 0.89% $14,749,852 $14,478,913 $17,268,788 $11,126,830 76.85 %
2018 Products Liability 0.02% $16,649 $17,616 $0 $0 0.00 %
2018 Total Private Passenger Automobile 4.80% $347,726,062 $355,667,402 $210,883,658 $233,477,267 65.64 %
2018 Private Passenger Auto Liability Bodily Injury 4.39% $83,667,696 $84,527,134 $65,996,778 $98,793,333 N/A
2018 Private Passenger Auto Liability Property Damage 4.71% $71,272,483 $72,004,595 $43,544,154 $41,815,030 58.07 %
2018 Private Passenger Auto Medical Payments 5.29% $8,901,683 $9,108,401 $4,609,296 $3,838,887 42.15 %
2018 Private Passenger Underinsured Motorists 12.17% $26,830,474 $26,923,964 $14,317,775 $7,128,101 26.47 %
2018 Private Passenger Accidential Death & Disab/Dism 10.94% $510,026 $534,173 $30,000 $51,903 9.72 %
2018 Private Passenger Auto Comprehensive 4.95% $64,831,945 $67,382,359 $29,175,220 $28,260,967 41.94 %
2018 Private Passenger Auto Collision 4.92% $91,711,755 $95,186,776 $53,210,435 $53,589,046 56.30 %
2018 Total Commercial Automobile 0.68% $10,452,578 $10,285,441 $5,109,983 $6,749,978 65.63 %
2018 Commercial Auto Liability Bodily Injury 0.42% $3,204,228 $3,150,099 $1,906,550 $2,576,340 81.79 %
2018 Commercial Auto Liability Property Damage 1.12% $2,729,528 $2,683,418 $942,479 $814,865 30.37 %
2018 Commercial Auto Medical Payments 0.62% $109,644 $109,159 $24,262 $-439 -0.40 %
2018 Commercial Auto Uninsured Motorists 0.84% $405,045 $375,719 $69,346 $1,141,750 N/A
2018 Commercial Auto Comprehensive 0.94% $1,626,365 $1,657,585 $777,103 $686,030 41.39 %
2018 Commercial Auto Collision 0.87% $2,377,768 $2,309,461 $1,390,243 $1,531,432 66.31 %
2018 Fidelity 0.13% $74,353 $74,120 $0 $-2,000 -2.70 %
2018 Burglary & Theft 0.12% $19,470 $19,824 $0 $0 0.00 %
2018 National Flood Insurance Program 4.12% $1,310,341 $1,317,210 $320,950 $-89,568 -6.80 %
2017 Total Accident & Health 0.01% $6,330,431 $5,615,356 $4,836,283 $4,705,550 83.80 %
2017 Total Individual Accident & Health 0.03% $6,330,431 $5,615,356 $4,836,283 $4,705,550 83.80 %
2017 Individual Comprehensive Medical Expense 0.00% $35,530 $41,460 $9,232 $-15,389 -37.12 %
2017 Individual Medicare Supplement 0.24% $5,609,507 $5,769,360 $4,158,806 $4,132,788 71.63 %
2017 Individual Long Term Care 0.15% $682,695 $-199,118 $668,245 $588,151 -295.38 %
2017 Individual Accident Only 0.00% $1,235 $1,241 $0 $0 0.00 %
2017 Individual Disability Income 0.00% $1,020 $2,016 $0 $0 0.00 %
2017 Individual Limited Benefit 0.00% $444 $397 $0 $0 0.00 %
2017 Total Property & Casualty 3.30% $781,427,088 $801,232,724 $531,237,144 $527,272,572 65.81 %
2017 Total Fire & Allied Lines 0.05% $579,298 $1,014,530 $1,033,125 $1,152,090 N/A
2017 Dwelling Fire & Allied Lines 0.00% $-8,012 $371,937 $529,799 $510,855 N/A
2017 Commercial Fire & Allied Lines 0.22% $587,310 $642,593 $503,326 $641,235 99.79 %
2017 Farmowners Multi-Peril 5.31% $28,173,834 $27,949,633 $17,831,983 $15,558,236 55.67 %
2017 Total Homeowners 6.18% $259,391,384 $267,930,626 $164,904,621 $165,012,917 61.59 %
2017 Homeowners Multi-Peril 6.14% $244,990,966 $252,889,849 $157,144,185 $158,143,306 62.53 %
2017 Dwelling Owners Multi-Peril (ACV) 6.92% $14,400,418 $15,040,777 $7,760,436 $6,869,611 45.67 %
2017 Commercial Multi-Peril 3.72% $68,982,535 $72,292,879 $58,167,157 $64,088,243 88.65 %
2017 Mobile Homes 3.58% $3,123,327 $3,280,828 $1,544,540 $1,647,089 50.20 %
2017 Inland Marine (Incl Auto Cargo) 0.06% $702,238 $684,235 $279,603 $353,879 51.72 %
2017 Earthquake 4.63% $9,612,819 $9,476,800 $0 $0 0.00 %
2017 Direct Workers Compensation 0.35% $8,654,832 $9,014,677 $6,297,651 $3,305,134 36.66 %
2017 Other Liability - Bodily Injury & Property Damage 0.80% $14,391,278 $14,540,370 $18,337,699 $25,881,540 N/A
2017 Products Liability 0.03% $21,435 $22,313 $0 $0 0.00 %
2017 Total Private Passenger Automobile 5.56% $376,210,164 $383,418,049 $252,018,801 $239,119,151 62.37 %
2017 Private Passenger Auto Liability Bodily Injury 4.96% $86,679,297 $87,903,677 $71,868,278 $69,209,362 78.73 %
2017 Private Passenger Auto Liability Property Damage 5.27% $73,837,919 $74,880,911 $50,893,735 $52,261,130 69.79 %
2017 Private Passenger Auto Medical Payments 5.76% $9,443,344 $9,610,212 $5,711,198 $4,997,707 52.00 %
2017 Private Passenger Underinsured Motorists 14.07% $27,150,682 $27,444,411 $14,733,062 $4,433,102 16.15 %
2017 Private Passenger Accidential Death & Disab/Dism 12.45% $603,970 $626,288 $155,000 $125,052 19.97 %
2017 Private Passenger Auto Comprehensive 6.01% $74,516,613 $76,687,678 $48,559,340 $48,062,732 62.67 %
2017 Private Passenger Auto Collision 5.86% $103,978,339 $106,264,872 $60,098,188 $60,030,066 56.49 %
2017 Total Commercial Automobile 0.72% $10,162,663 $10,198,982 $6,222,586 $6,953,531 68.18 %
2017 Commercial Auto Liability Bodily Injury 0.45% $3,091,109 $3,103,553 $2,212,254 $2,175,474 70.10 %
2017 Commercial Auto Liability Property Damage 1.12% $2,633,169 $2,643,767 $1,330,494 $1,395,583 52.79 %
2017 Commercial Auto Medical Payments 0.63% $107,096 $106,372 $25,725 $33,863 31.83 %
2017 Commercial Auto Uninsured Motorists 0.75% $354,009 $341,759 $279,381 $1,059,031 N/A
2017 Commercial Auto Comprehensive 1.00% $1,692,964 $1,716,248 $870,981 $916,216 53.38 %
2017 Commercial Auto Collision 0.89% $2,284,316 $2,287,283 $1,503,751 $1,373,364 60.04 %
2017 Fidelity 0.12% $72,798 $71,979 $0 $2,000 2.78 %
2017 Burglary & Theft 0.12% $20,865 $20,316 $0 $0 0.00 %
2017 National Flood Insurance Program 4.39% $1,327,618 $1,316,507 $4,599,378 $4,198,762 N/A

Enforcements

The department has not taken enforcement action against this company in the past three years.

Link to Enforcements Page


Complaint Index

Year Line Market Share Number of Complaints Complaint Index
2019 Long-Term Care Insurance 0.31% 3 474
2019 Medicare Supplement Insurance 0.63% 0 0
2019 Health 0.06% 4 169
2019 Private Passenger Auto 8.13% 101 67
2019 Homeowners 11.23% 128 134
2018 Health 0.07% 2 69
2018 Private Passenger Auto 9.29% 120 65
2018 Homeowners 12.30% 146 134
2018 Long-Term Care Insurance 0.29% 2 331
2018 Medicare Supplement Insurance 0.70% 0 0
2017 Health 0.08% 0 0
2017 Private Passenger Auto 10.49% 153 67
2017 Homeowners 13.15% 152 121
2017 Long-Term Care Insurance 0.27% 0 0
2017 Medicare Supplement Insurance 0.79% 0 0


Company Changes


Market Conduct

Date: 06/02/2015

AmericanFamilyMC.pdf

Date: 11/06/2015

AFMI.pdf

Date: 10/06/2016

AmericanFamilyOctOrder.pdf


Financial Exams

This company does not have any financial exams.