Company search
Company Details
CITIZENS INSURANCE COMPANY OF AMERICA License Status :
Active
NAIC Number :
31534
Phone Number:
5175462160
Company Address:
440 LINCOLN STREET
WORCESTER, MA 01653-0002
Description:
Property and Casualty
License Number:
B419872
Date Admitted:
1999-07-07
Market Share
Link to Supplemental Data Page
| Year | Line | Market Share | Direct Premium Written | Direct Premium Earned | Direct Losses Paid | Direct Losses Incurred | Loss Ratio |
|---|---|---|---|---|---|---|---|
| 2023 | Total Property & Casualty | 0.02% | $3,121,280 | $3,204,708 | $1,791,304 | $-694,218 | -21.66 % |
| 2023 | Total Fire & Allied Lines | 0.00% | $15,349 | $34,708 | $60,456 | $58,722 | N/A |
| 2023 | Commercial Fire & Allied Lines | 0.00% | $15,349 | $34,708 | $60,456 | $58,722 | N/A |
| 2023 | Total Homeowners | 0.00% | $834 | $789 | $0 | $-1,241 | -157.29 % |
| 2023 | Homeowners Multi-Peril | 0.00% | $834 | $789 | $0 | $-1,241 | -157.29 % |
| 2023 | Commercial Multi-Peril | 0.20% | $2,162,976 | $2,271,075 | $1,368,904 | $-1,277,569 | -56.25 % |
| 2023 | Inland Marine (Incl Auto Cargo) | 0.00% | $2,848 | $2,069 | $0 | $359 | 17.35 % |
| 2023 | Earthquake | 0.04% | $51,746 | $60,723 | $0 | $-863 | -1.42 % |
| 2023 | Direct Workers Compensation | 0.06% | $594,074 | $550,294 | $359,076 | $570,524 | N/A |
| 2023 | Other Liability - Bodily Injury & Property Damage | 0.01% | $75,707 | $61,280 | $2,868 | $-38,476 | -62.79 % |
| 2023 | Products Liability | 0.12% | $57,783 | $51,945 | $0 | $-3,424 | -6.59 % |
| 2023 | Total Private Passenger Automobile | 0.00% | $0 | $0 | $0 | $-38 | N/A |
| 2023 | Private Passenger Auto Liability Bodily Injury | 0.00% | $0 | $0 | $0 | $-40 | N/A |
| 2023 | Private Passenger Auto Liability Property Damage | 0.00% | $0 | $0 | $0 | $-3 | N/A |
| 2023 | Private Passenger Auto Collision | 0.00% | $0 | $0 | $0 | $5 | N/A |
| 2023 | Total Commercial Automobile | 0.01% | $55,660 | $57,535 | $0 | $-1,761 | -3.06 % |
| 2023 | Commercial Auto Liability Bodily Injury | 0.01% | $32,919 | $32,590 | $0 | $-2,904 | -8.91 % |
| 2023 | Commercial Auto Liability Property Damage | 0.01% | $11,382 | $11,286 | $0 | $206 | 1.83 % |
| 2023 | Commercial Auto Comprehensive | 0.01% | $7,287 | $8,298 | $0 | $276 | 3.33 % |
| 2023 | Commercial Auto Collision | 0.00% | $4,072 | $5,361 | $0 | $661 | 12.33 % |
| 2023 | Surety | 0.01% | $15,500 | $14,301 | $0 | $-491 | -3.43 % |
| 2023 | Burglary & Theft | 0.00% | $346 | $299 | $0 | $40 | 13.38 % |
| 2023 | Boiler & Machinery | 0.00% | $1,367 | $2,924 | $0 | $0 | 0.00 % |
| 2023 | Umbrella | 0.08% | $87,090 | $96,766 | $0 | $0 | 0.00 % |
| 2022 | Total Property & Casualty | 0.02% | $3,094,779 | $3,281,629 | $1,575,816 | $5,545,378 | N/A |
| 2022 | Total Fire & Allied Lines | 0.01% | $53,412 | $55,649 | $0 | $12 | 0.02 % |
| 2022 | Commercial Fire & Allied Lines | 0.02% | $53,412 | $55,649 | $0 | $12 | 0.02 % |
| 2022 | Total Homeowners | 0.00% | $773 | $731 | $0 | $1,236 | N/A |
| 2022 | Homeowners Multi-Peril | 0.00% | $773 | $731 | $0 | $1,236 | N/A |
| 2022 | Commercial Multi-Peril | 0.25% | $2,505,183 | $2,674,312 | $1,364,037 | $5,237,826 | N/A |
| 2022 | Inland Marine (Incl Auto Cargo) | 0.00% | $31 | $787 | $0 | $-268 | -34.05 % |
| 2022 | Earthquake | 0.05% | $70,444 | $77,506 | $0 | $1,090 | 1.41 % |
| 2022 | Direct Workers Compensation | 0.02% | $252,701 | $285,636 | $211,779 | $327,957 | N/A |
| 2022 | Other Liability - Bodily Injury & Property Damage | 0.01% | $100,763 | $83,911 | $0 | $1,410 | 1.68 % |
| 2022 | Products Liability | 0.06% | $25,847 | $24,466 | $0 | $-20,320 | -83.05 % |
| 2022 | Total Private Passenger Automobile | 0.00% | $-902 | $127 | $0 | $-74 | -58.27 % |
| 2022 | Private Passenger Auto Liability Bodily Injury | 0.00% | $-207 | $29 | $0 | $-74 | -255.17 % |
| 2022 | Private Passenger Auto Comprehensive | 0.00% | $-695 | $98 | $0 | $0 | 0.00 % |
| 2022 | Total Commercial Automobile | 0.01% | $62,173 | $54,156 | $0 | $-4,931 | -9.11 % |
| 2022 | Commercial Auto Liability Bodily Injury | 0.01% | $33,924 | $32,186 | $0 | $-4,904 | -15.24 % |
| 2022 | Commercial Auto Liability Property Damage | 0.01% | $11,756 | $11,012 | $0 | $120 | 1.09 % |
| 2022 | Commercial Auto Comprehensive | 0.01% | $6,796 | $4,400 | $0 | $-147 | -3.34 % |
| 2022 | Commercial Auto Collision | 0.01% | $9,697 | $6,558 | $0 | $0 | 0.00 % |
| 2022 | Fidelity | 0.00% | $0 | $0 | $0 | $-13 | N/A |
| 2022 | Surety | 0.02% | $18,000 | $18,000 | $0 | $1,348 | 7.49 % |
| 2022 | Burglary & Theft | 0.00% | $283 | $283 | $0 | $15 | 5.30 % |
| 2022 | Boiler & Machinery | 0.01% | $3,993 | $3,216 | $0 | $0 | 0.00 % |
| 2022 | Umbrella | 0.00% | $2,078 | $2,297 | $0 | $103 | 4.48 % |
| 2022 | Private Flood | 0.00% | $0 | $552 | $0 | $-13 | -2.36 % |
| 2021 | Total Property & Casualty | 0.03% | $3,406,433 | $3,350,937 | $708,045 | $1,012,923 | 30.23 % |
| 2021 | Total Fire & Allied Lines | 0.01% | $65,438 | $62,571 | $0 | $-2,738 | -4.38 % |
| 2021 | Commercial Fire & Allied Lines | 0.02% | $65,438 | $62,571 | $0 | $-2,738 | -4.38 % |
| 2021 | Total Homeowners | 0.00% | $716 | $707 | $0 | $-57 | -8.06 % |
| 2021 | Homeowners Multi-Peril | 0.00% | $716 | $707 | $0 | $-57 | -8.06 % |
| 2021 | Commercial Multi-Peril | 0.31% | $2,810,920 | $2,727,645 | $339,537 | $917,644 | 33.64 % |
| 2021 | Inland Marine (Incl Auto Cargo) | 0.00% | $2,685 | $2,532 | $0 | $208 | 8.21 % |
| 2021 | Earthquake | 0.06% | $81,569 | $86,732 | $0 | $-1,338 | -1.54 % |
| 2021 | Direct Workers Compensation | 0.03% | $258,127 | $263,628 | $301,393 | $199,603 | 75.71 % |
| 2021 | Other Liability - Bodily Injury & Property Damage | 0.01% | $61,199 | $75,044 | $65,000 | $-106,547 | -141.98 % |
| 2021 | Products Liability | 0.14% | $59,048 | $76,801 | $0 | $16,055 | 20.90 % |
| 2021 | Total Private Passenger Automobile | 0.00% | $1,476 | $1,476 | $0 | $19 | 1.29 % |
| 2021 | Private Passenger Auto Liability Bodily Injury | 0.00% | $212 | $212 | $0 | $11 | 5.19 % |
| 2021 | Private Passenger Auto Liability Property Damage | 0.00% | $127 | $127 | $0 | $0 | 0.00 % |
| 2021 | Private Passenger Auto Comprehensive | 0.00% | $337 | $337 | $0 | $-1 | -0.30 % |
| 2021 | Private Passenger Auto Collision | 0.00% | $800 | $800 | $0 | $9 | 1.13 % |
| 2021 | Total Commercial Automobile | 0.00% | $42,649 | $39,822 | $2,115 | $-10,880 | -27.32 % |
| 2021 | Commercial Auto Liability Bodily Injury | 0.01% | $24,748 | $22,938 | $0 | $-11,794 | -51.42 % |
| 2021 | Commercial Auto Liability Property Damage | 0.01% | $9,162 | $8,446 | $0 | $-1,057 | -12.51 % |
| 2021 | Commercial Auto Medical Payments | 0.02% | $1,103 | $1,103 | $0 | $0 | 0.00 % |
| 2021 | Commercial Auto Uninsured Motorists | 0.01% | $1,603 | $1,603 | $0 | $0 | 0.00 % |
| 2021 | Commercial Auto Comprehensive | 0.00% | $2,886 | $2,577 | $0 | $-90 | -3.49 % |
| 2021 | Commercial Auto Collision | 0.00% | $3,147 | $3,155 | $2,115 | $2,061 | 65.32 % |
| 2021 | Fidelity | 0.00% | $0 | $0 | $0 | $-266 | N/A |
| 2021 | Surety | 0.02% | $18,000 | $8,650 | $0 | $1,411 | 16.31 % |
| 2021 | Burglary & Theft | 0.00% | $283 | $174 | $0 | $-216 | -124.14 % |
| 2021 | Boiler & Machinery | 0.01% | $3,220 | $4,028 | $0 | $0 | 0.00 % |
| 2021 | Private Flood | 0.01% | $1,103 | $1,127 | $0 | $25 | 2.22 % |
Enforcements
The department has not taken enforcement action against this company in the past three years.
Complaint Index
| Year | Line | Market Share | Number of Complaints | Complaint Index |
|---|---|---|---|---|
| 2023 | Private Passenger Auto | 0.00% | 0 | 0 |
| 2023 | Homeowners | 0.00% | 0 | 0 |
| 2022 | Private Passenger Auto | 0.00% | 0 | 0 |
| 2022 | Homeowners | 0.00% | 0 | 0 |
| 2021 | Private Passenger Auto | 0.00% | 0 | 0 |
| 2021 | Homeowners | 0.00% | 0 | 0 |
Company Changes
No recent changes
Market Conduct
This company does not have any market conduct exams or investigations.
Financial Exams
This company does not have any financial exams.