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Company Details
AETNA LIFE INSURANCE COMPANY License Status :
Active
NAIC Number :
60054
Phone Number:
8602731530
Company Address:
PO Box 818048
Cleveland, OH 44181-8048
Description:
Discount Medical License
License Number:
DM423459
Date Admitted:
2009-02-06
Market Share
Link to Supplemental Data Page
| Year | Line | Market Share | Direct Premium Written | Direct Premium Earned | Direct Losses Paid | Direct Losses Incurred | Loss Ratio |
|---|---|---|---|---|---|---|---|
| 2023 | Total Accident & Health | 3.71% | $547,898,984 | $510,684,301 | $468,100,210 | $478,217,448 | 93.64 % |
| 2023 | Total Individual Accident & Health | 3.12% | $160,364,228 | $151,099,833 | $108,688,734 | $121,287,215 | 80.27 % |
| 2023 | Individual Comprehensive Medical Expense | 5.54% | $118,148,973 | $115,565,382 | $72,304,976 | $84,968,627 | 73.52 % |
| 2023 | Individual Medicare Advantage | 2.48% | $42,215,255 | $35,534,451 | $36,383,758 | $36,318,588 | N/A |
| 2023 | Total Group Accident & Health | 4.03% | $387,534,756 | $359,584,468 | $359,411,476 | $356,930,233 | 99.26 % |
| 2023 | Group Comprehensive Medical Expense - Small Employer | 0.27% | $1,804,193 | $1,804,193 | $1,692,342 | $2,642,542 | N/A |
| 2023 | Group Comprehensive Medical Expense - Large Employer | 8.38% | $205,681,378 | $205,106,631 | $210,994,609 | $211,234,582 | N/A |
| 2023 | Group Comprehensive Medical Expense - Federal Employees | 4.91% | $44,919,252 | $25,250,321 | $28,484,414 | $24,881,638 | 98.54 % |
| 2023 | Group Medicare Supplement | 0.02% | $57,932 | $57,418 | $43,792 | $41,907 | 72.99 % |
| 2023 | Group Long Term Care | 0.59% | $226,253 | $232,219 | $435,704 | $974,573 | N/A |
| 2023 | Group Dental | 4.56% | $14,734,961 | $14,849,007 | $11,788,224 | $11,857,224 | 79.85 % |
| 2023 | Group Stop Loss | 7.12% | $70,809,730 | $70,785,793 | $63,481,643 | $62,883,128 | 88.84 % |
| 2023 | Group Medicare Advantage | 1.66% | $49,301,057 | $41,498,886 | $42,490,748 | $42,414,639 | N/A |
| 2023 | Total Life | 0.09% | $11,560,460 | $0 | $6,975,942 | $0 | N/A |
| 2023 | Total Individual Life | 0.00% | $420,295 | $0 | $748,108 | $0 | N/A |
| 2023 | Individual Other Consideration | 0.47% | $420,295 | $0 | $748,108 | $0 | N/A |
| 2023 | Total Group Life | 0.32% | $11,140,165 | $0 | $6,227,834 | $0 | N/A |
| 2023 | Group Term Life | 0.01% | $66,125 | $0 | $1,997,770 | $0 | N/A |
| 2023 | Group Ordinary Annuities | -0.02% | $-209,235 | $0 | $4,230,064 | $0 | N/A |
| 2023 | Group Deposit-Type Funds | 9.50% | $11,283,275 | $0 | $0 | $0 | N/A |
| 2022 | Total Accident & Health | 3.42% | $415,241,638 | $381,453,651 | $334,789,003 | $337,489,172 | 88.47 % |
| 2022 | Total Individual Accident & Health | 1.17% | $55,652,317 | $40,209,687 | $33,649,829 | $33,131,535 | 82.40 % |
| 2022 | Individual Comprehensive Medical Expense | 0.13% | $2,251,369 | $384,289 | $3,771,612 | $3,290,963 | N/A |
| 2022 | Individual Medicare Advantage | 3.05% | $53,400,948 | $39,825,398 | $29,878,217 | $29,840,572 | 74.93 % |
| 2022 | Total Group Accident & Health | 4.85% | $359,589,321 | $341,243,964 | $301,139,174 | $304,357,637 | 89.19 % |
| 2022 | Group Comprehensive Medical Expense - Small Employer | 0.19% | $1,201,569 | $1,201,873 | $288,752 | $398,139 | 33.13 % |
| 2022 | Group Comprehensive Medical Expense - Large Employer | 9.83% | $188,406,799 | $187,979,389 | $182,360,927 | $184,530,646 | 98.17 % |
| 2022 | Group Comprehensive Medical Expense - Federal Employees | 6.38% | $33,662,657 | $33,261,365 | $22,089,784 | $21,928,599 | 65.93 % |
| 2022 | Group Medicare Supplement | 0.02% | $59,750 | $60,057 | $40,164 | $40,716 | 67.80 % |
| 2022 | Group Long Term Care | 0.65% | $235,074 | $235,192 | $381,392 | $1,300,088 | N/A |
| 2022 | Group Accident Only | 0.00% | $0 | $0 | $583 | $-3,039 | N/A |
| 2022 | Group Disability Income | 0.00% | $0 | $0 | $2,718,167 | $1,895,942 | N/A |
| 2022 | Group Dental | 4.83% | $14,703,067 | $14,456,546 | $11,581,301 | $11,721,490 | 81.08 % |
| 2022 | Group Stop Loss | 5.99% | $53,355,562 | $53,362,800 | $43,651,283 | $44,566,146 | 83.52 % |
| 2022 | Group Medicare Advantage | 3.54% | $67,964,843 | $50,686,742 | $38,026,821 | $37,978,910 | 74.93 % |
| 2022 | Total Life | 0.08% | $11,247,178 | $0 | $6,066,624 | $0 | N/A |
| 2022 | Total Individual Life | 0.01% | $526,183 | $0 | $1,053,111 | $0 | N/A |
| 2022 | Individual Whole Life | 0.06% | $526,183 | $0 | $1,053,111 | $0 | N/A |
| 2022 | Total Group Life | 0.24% | $10,720,995 | $0 | $5,013,513 | $0 | N/A |
| 2022 | Group Term Life | 0.01% | $70,330 | $0 | $295,753 | $0 | N/A |
| 2022 | Group Ordinary Annuities | 0.00% | $-42,801 | $0 | $4,717,760 | $0 | N/A |
| 2022 | Group Deposit-Type Funds | 1.93% | $10,693,466 | $0 | $0 | $0 | N/A |
| 2021 | Total Accident & Health | 3.31% | $400,933,239 | $402,252,997 | $370,698,182 | $373,250,268 | 92.79 % |
| 2021 | Total Individual Accident & Health | 2.65% | $120,018,152 | $121,540,334 | $98,629,646 | $98,624,563 | 81.15 % |
| 2021 | Individual Comprehensive Medical Expense | 0.00% | $0 | $0 | $48,351 | $48,672 | N/A |
| 2021 | Individual Medicare Supplement | 0.01% | $58,285 | $58,306 | $49,877 | $45,552 | 78.13 % |
| 2021 | Individual Medicare Advantage | 8.46% | $119,959,867 | $121,482,028 | $98,531,418 | $98,530,339 | 81.11 % |
| 2021 | Total Group Accident & Health | 3.70% | $280,915,087 | $280,712,663 | $272,068,536 | $274,625,705 | 97.83 % |
| 2021 | Group Comprehensive Medical Expense - Small Employer | 0.19% | $1,675,422 | $1,675,422 | $665,725 | $1,013,112 | 60.47 % |
| 2021 | Group Comprehensive Medical Expense - Large Employer | 8.24% | $187,383,046 | $187,345,639 | $196,738,639 | $199,563,163 | N/A |
| 2021 | Group Comprehensive Medical Expense - Federal Employees | 3.83% | $29,797,822 | $29,617,974 | $18,546,380 | $18,663,475 | 63.01 % |
| 2021 | Group Long Term Care | 0.67% | $259,270 | $252,022 | $373,554 | $505,683 | N/A |
| 2021 | Group Accident Only | 0.00% | $0 | $0 | $531 | $-6,272 | N/A |
| 2021 | Group Disability Income | 0.00% | $0 | $0 | $3,963,199 | $2,376,562 | N/A |
| 2021 | Group Dental | 4.41% | $13,747,307 | $13,773,685 | $11,745,322 | $11,748,231 | 85.29 % |
| 2021 | Group Stop Loss | 6.06% | $48,052,220 | $48,047,921 | $40,035,186 | $40,761,751 | 84.84 % |
| 2021 | Total Life | 0.08% | $9,712,416 | $0 | $6,409,362 | $0 | N/A |
| 2021 | Total Individual Life | 0.01% | $400,274 | $0 | $748,040 | $0 | N/A |
| 2021 | Individual Whole Life | 0.05% | $400,274 | $0 | $748,040 | $0 | N/A |
| 2021 | Total Group Life | 0.21% | $9,312,142 | $0 | $5,661,322 | $0 | N/A |
| 2021 | Group Term Life | 0.01% | $71,490 | $0 | $425,008 | $0 | N/A |
| 2021 | Group Ordinary Annuities | -0.01% | $-111,243 | $0 | $5,236,314 | $0 | N/A |
| 2021 | Group Deposit-Type Funds | 1.59% | $9,351,895 | $0 | $0 | $0 | N/A |
Enforcements
The department has not taken enforcement action against this company in the past three years.
Complaint Index
| Year | Line | Market Share | Number of Complaints | Complaint Index |
|---|---|---|---|---|
| 2023 | Health | 2.37% | 71 | 138 |
| 2023 | Life and Annuities | 0.00% | 1 | 3180 |
| 2023 | Long-Term Care Insurance | 0.10% | 0 | 0 |
| 2023 | Medicare Supplement Insurance | 0.01% | 0 | 0 |
| 2022 | Health | 3.07% | 65 | 96 |
| 2022 | Life and Annuities | 0.00% | 2 | 5615 |
| 2022 | Long-Term Care Insurance | 0.10% | 0 | 0 |
| 2022 | Medicare Supplement Insurance | 0.01% | 0 | 0 |
| 2021 | Health | 3.90% | 61 | 64 |
| 2021 | Life and Annuities | 0.02% | 1 | 548 |
| 2021 | Long-Term Care Insurance | 0.12% | 0 | 0 |
| 2021 | Medicare Supplement Insurance | 0.01% | 0 | 0 |
Company Changes
Effective Date: 12/31/2014
Comments: Effective 12/31/14 Chickering Claims Administrators Inc., merged with and into Aetna Life Insurance Company.
Market Conduct
Date: 05/15/2015
AetnaLifeInsuranceCompanyMC.pdf
Date: 12/30/2016
Date: 03/06/2024
Date: 05/28/2024
Financial Exams
This company does not have any financial exams.