May 29, 2019

Missouri Insurance Department participating in resource centers to assist consumers with insurance needs after tornado

Consumer insurance specialists from the Missouri Department of Insurance will be at Multi-Agency Resource Centers (MARC) in Cole and Miller Counties this week to provide assistance to residents affected by recent tornadoes.

Consumer insurance specialists will be able to provide consumers with assistance understanding their insurance policies and the process of filing a claim as well as company contact information.

MARC’s will be held in Cole County at the LINC Wellness and Recreation Center, 1299 Lafayette St, Jefferson City on Thursday, May 30, from 11 a.m. to 8 p.m. and Friday May 31, from 9 a.m. to 1 p.m.

A MARC will be held in Miller County on Saturday, June 1, from 10 a.m. to 7 p.m. Organizers are still arranging for a location. That information will be made available as soon as possible.

If you have questions regarding what your policy covers, we are here to assist," said Chlora Lindley-Myers, director of the department. "We have trained technical experts standing by who can help review policies and assist with claims if needed."

The department also offers this Post-Disaster Claims Guide to help answer consumer’s immediate questions.

Policyholders who have questions or concerns about their insurance coverage may also contact the department's Insurance Consumer Hotline at 800-726-7390 or visit