June 26, 2019

Missouri Insurance Department participating in resource centers to assist residents with insurance needs after flooding

Jefferson City, Mo. – Consumer specialists from the Missouri Department of Insurance will be at Multi-Agency Resource Centers (MARC) across the state to assist residents impacted by recent flooding.

Friday, June 28 11 a.m. to 7 p.m. Open Praise Bible Center 16991 Highway 87
Boonville, MO
Saturday, June 29 11 a.m. to 7 p.m. St. Charles Christian Church 3337 Rue Royale St.
St. Charles, MO
Monday, July 1 11 a.m. to 7 p.m. Winfield High School 3920 State Hwy 47
Winfield, MO
Tuesday, July 2 8 a.m. to 2 p.m. Winfield High School 3920 State Hwy 47
Winfield, MO


Consumer specialists will be able to provide consumers with assistance understanding their insurance policies and the process of filing a claim as well as company contact information.

Generally, homeowners insurance does not offer protection against flood losses. Homeowners should check their policies for exclusions, such as "water damage."

Policyholders who have questions or concerns about their insurance coverage should contact the department's Insurance Consumer Hotline at 800-726-7390 or visit insurance.mo.gov.

Flood insurance is available through the federal government's National Flood Insurance Program (NFIP). It may be purchased through licensed property and casualty insurance agents or through many private insurance companies. Typically, there's a 30-day waiting period from date of purchase before a policy goes into effect. There are eligibility restrictions to qualify for National Flood Insurance. Consumers should contact the NFIP with eligibility questions at 800-427-4661.

For information about Missouri flooding recovery and resources check Mo.gov/flood. The site is regularly updated with new information.

About the Missouri Department of Insurance, Financial Institutions & Professional Registration

The Missouri Department of Insurance, Financial Institutions and Professional Registration (DIFP) is responsible for consumer protection through the regulation of financial industries and professionals. The department's seven divisions work to enforce state regulations both efficiently and effectively while encouraging a competitive environment for industries and professions to ensure consumers have access to quality products.