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2021 MS Complaint Index

An index of 100 is considered average



Company Name Market Share 2021 Number of Complaints 2021 Complaint Index
21st CENTURY PREMIER INSURANCE COMPANY 0.00% 0 0
ACCENDO INSURANCE COMPANY 0.02% 0 0
AETNA HEALTH AND LIFE INSURANCE COMPANY 0.61% 0 0
AETNA HEALTH INSURANCE COMPANY 0.00% 0 0
AETNA LIFE INSURANCE COMPANY 0.01% 0 0
AETNA LIFE INSURANCE COMPANY 0.01% 0 0
AETNA LIFE INSURANCE COMPANY 0.01% 0 0
ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA 0.00% 0 0
AMERICAN CONTINENTAL INSURANCE COMPANY 0.97% 5 617
AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS 0.04% 0 0
AMERICAN FAMILY MUTUAL INSURANCE COMPANY S.I. 0.55% 0 0
AMERICAN GENERAL LIFE INSURANCE CO 0.00% 0 0
AMERICAN NATIONAL INSURANCE COMPANY 0.00% 0 0
AMERICAN NATIONAL LIFE INSURANCE COMPANY OF TEXAS 0.09% 0 0
AMERICAN PROGRESSIVE LIFE AND HEALTH INSURANCE COMPANY OF NEW YORK 0.00% 0 0
AMERICAN REPUBLIC CORP INSURANCE COMPANY 0.49% 0 0
AMERICAN REPUBLIC INSURANCE COMPANY 1.05% 1 114
AMERICAN RETIREMENT LIFE INSURANCE COMPANY 0.24% 1 496
AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY 0.58% 1 205
ANTHEM INSURANCE COMPANIES INC 0.39% 0 0
ASSURED LIFE ASSOCIATION 0.15% 0 0
ATLANTA LIFE INSURANCE COMPANY 0.00% 0 0
AUTO OWNERS LIFE INSURANCE COMPANY 0.00% 0 0
BANKERS FIDELITY ASSURANCE COMPANY 0.00% 0 0
BANKERS FIDELITY LIFE INSURANCE COMPANY 0.10% 0 0
BANKERS LIFE AND CASUALTY COMPANY 0.53% 0 0
BLUE CROSS AND BLUE SHIELD OF KANSAS CITY 4.49% 5 133
BLUE CROSS AND BLUE SHIELD OF KANSAS CITY 4.49% 5 133
CELTIC INSURANCE COMPANY 0.01% 0 0
CENTRAL SECURITY LIFE INSURANCE CO 0.00% 0 0
CENTRAL STATES HEALTH & LIFE CO OF OMAHA 0.03% 0 0
CHRISTIAN FIDELITY LIFE INSURANCE CO 0.39% 0 0
CIGNA HEALTH AND LIFE INSURANCE COMPANY 3.64% 6 197
CIGNA NATIONAL HEALTH INSURANCE COMPANY 0.01% 0 0
COLONIAL PENN LIFE INSURANCE COMPANY 1.00% 5 600
COLUMBIAN MUTUAL LIFE INSURANCE CO 0.00% 0 0
COMBINED INSURANCE CO OF AMERICA 0.36% 2 654
COMPANION LIFE INSURANCE COMPANY 1.00% 3 358
CONNECTICUT GENERAL LIFE INS CO 0.00% 0 0
CONTINENTAL GENERAL INSURANCE COMPANY 0.11% 0 0
CONTINENTAL LIFE INS CO OF BRENTWOOD TN 0.30% 0 0
COUNTRY LIFE INSURANCE COMPANY 0.03% 0 0
EVEREST REINSURANCE COMPANY 1.11% 3 323
FAMILY LIFE INSURANCE COMPANY 0.01% 0 0
FEDERAL LIFE INSURANCE COMPANY 0.00% 0 0
FIRST HEALTH LIFE & HEALTH INSURANCE COMPANY 0.15% 0 0
FORETHOUGHT LIFE INSURANCE COMPANY 0.01% 1 9999
GARDEN STATE LIFE INSURANCE COMPANY 0.00% 0 0
GENWORTH LIFE AND ANNUITY INSURANCE COMPANY 0.03% 0 0
GENWORTH LIFE INSURANCE COMPANY 0.00% 0 0
GERBER LIFE INSURANCE COMPANY 0.06% 0 0
GLOBE LIFE AND ACCIDENT INSURANCE COMPANY 0.12% 0 0
GOLDEN RULE INSURANCE COMPANY 0.15% 0 0
GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY 0.05% 0 0
GPM HEALTH AND LIFE INSURANCE COMPANY 0.14% 0 0
GREAT SOUTHERN LIFE INSURANCE COMPANY 0.00% 0 0
GUARANTEE TRUST LIFE INSURANCE COMPANY 0.01% 0 0
HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY 0.65% 0 0
HEALTH CARE SERVICE CORPORATION 0.21% 0 0
HEALTHY ALLIANCE LIFE INSURANCE COMPANY 11.56% 11 114
HEARTLAND NATIONAL LIFE INSURANCE COMPANY 0.09% 0 0
HUMANA INSURANCE COMPANY 1.48% 5 403
HUMANADENTAL INSURANCE COMPANY 0.54% 1 221
IDEALIFE INSURANCE COMPANY 0.00% 0 0
INDIVIDUAL ASSURANCE COMPANY LIFE HEALTH & ACCIDENT 1.14% 0 0
JACKSON NATIONAL LIFE INSURANCE COMPANY 0.00% 0 0
JEFFERSON NATIONAL LIFE INSURANCE COMPANY 0.00% 0 0
KANSAS CITY LIFE INSURANCE COMPANY 0.00% 0 0
LIBERTY BANKERS LIFE INSURANCE COMPANY 0.00% 0 0
LIBERTY NATIONAL LIFE INSURANCE COMPANY 0.00% 0 0
LIFESECURE INSURANCE COMPANY 0.00% 0 0
LOYAL AMERICAN LIFE INSURANCE COMPANY 0.26% 1 458
LUMICO LIFE INSURANCE COMPANY 0.51% 2 472
MANHATTAN LIFE INSURANCE COMPANY 2.44% 5 245
MANHATTANLIFE INSURANCE AND ANNUITY COMPANY 0.00% 0 0
MassMutual Ascend Life Insurance Company 0.01% 0 0
MEDICO CORP LIFE INSURANCE COMPANY 0.05% 0 0
MEDICO INSURANCE COMPANY 0.15% 0 0
MUTUAL OF OMAHA INSURANCE COMPANY 10.70% 2 22
NASSAU LIFE AND ANNUITY COMPANY 0.06% 0 0
NASSAU LIFE INSURANCE COMPANY OF KANSAS 0.00% 1 9999
NATIONAL GUARDIAN LIFE INSURANCE COMPANY 0.02% 0 0
NATIONAL HEALTH INSURANCE COMPANY 0.86% 0 0
NATIONWIDE LIFE INSURANCE COMPANY 0.00% 0 0
NEW ERA LIFE INSURANCE COMPANY OF THE MIDWEST 0.00% 0 0
NEW YORK LIFE INSURANCE COMPANY 0.00% 0 0
NORTH AMERICAN INSURANCE COMPANY 0.14% 0 0
OLD AMERICAN INSURANCE COMPANY 0.00% 0 0
OLD SURETY LIFE INSURANCE COMPANY 1.92% 0 0
OMAHA INSURANCE COMPANY 7.22% 1 17
OXFORD LIFE INSURANCE COMPANY 0.10% 0 0
PAN-AMERICAN LIFE INSURANCE COMPANY 0.08% 0 0
PEKIN LIFE INSURANCE COMPANY 0.17% 0 0
PHYSICIANS LIFE INSURANCE COMPANY 0.08% 0 0
PHYSICIANS MUTUAL INSURANCE COMPANY 0.32% 0 0
PRINCIPAL LIFE INSURANCE COMPANY 0.13% 0 0
PROVIDENT AMERICAN LIFE AND HEALTH INSURANCE COMPANY 0.00% 0 0
PURITAN LIFE INSURANCE COMPANY OF AMERICA 0.02% 1 7758
RENAISSANCE LIFE & HEALTH INSURANCE COMPANY OF AMERICA 0.03% 0 0
RESERVE NATIONAL INSURANCE COMPANY 0.19% 0 0
ROYAL ARCANUM SUPREME COUNCIL OF 0.00% 0 0
ROYAL NEIGHBORS OF AMERICA 0.01% 0 0
S USA LIFE INSURANCE COMPANY INC 0.03% 0 0
SBLI USA LIFE INSURANCE COMPANY INC 0.00% 0 0
SHELTER LIFE INSURANCE COMPANY 0.01% 0 0
SHENANDOAH LIFE INSURANCE COMPANY 0.00% 0 0
SILAC INSURANCE COMPANY 0.22% 0 0
STANDARD LIFE AND ACCIDENT INSURANCE COMPANY 0.10% 0 0
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 1.12% 0 0
STATE MUTUAL INSURANCE COMPANY 0.01% 0 0
STERLING INVESTORS LIFE INSURANCE COMPANY 0.01% 0 0
STERLING LIFE INSURANCE COMPANY 0.26% 0 0
TALCOTT RESOLUTION LIFE INSURANCE COMPANY 0.00% 0 0
THRIVENT FINANCIAL FOR LUTHERANS 0.36% 0 0
TRANSAMERICA LIFE INSURANCE COMPANY 5.44% 2 44
TRUSTMARK INSURANCE COMPANY 0.00% 0 0
UNIFIED LIFE INSURANCE COMPANY 0.17% 0 0
UNION FIDELITY LIFE INSURANCE COMPANY 0.00% 0 0
UNION LABOR LIFE INSURANCE COMPANY 0.00% 0 0
UNITED AMERICAN INSURANCE COMPANY 0.24% 2 995
UNITED COMMERCIAL TRAVELERS OF AMERICA 0.04% 0 0
UNITED INSURANCE COMPANY OF AMERICA 0.04% 0 0
UNITED NATIONAL LIFE INSURANCE COMPANY OF AMERICA 0.03% 0 0
UNITED OF OMAHA LIFE INSURANCE COMPANY 2.27% 0 0
UNITED WORLD LIFE INSURANCE COMPANY 0.26% 0 0
UNITEDHEALTHCARE INSURANCE COMPANY 23.82% 12 60
USAA LIFE INSURANCE COMPANY 0.72% 1 165
WASHINGTON NATIONAL INSURANCE COMPANY 0.11% 0 0
WESTERN CATHOLIC UNION 0.06% 0 0
WESTERN UNITED LIFE ASSURANCE COMPANY 0.00% 0 0
WILCAC LIFE INSURANCE COMPANY 0.00% 0 0
Subtotal for Selection: 100.00% 85    
Total for Entire MS Market: 100.00% 85    

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Governor
Michael L. Parson

Mo.gov State of Missouri

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Chlora Lindley-Myers

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