JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

Company Details

License Status:
Active
NAIC Number:
65838
Phone Number:
N/A
Company Address:

200 Berkeley Street
Boston, MA 02116

Description:
Life and Health
License Number:
A419827
Date Admitted:

Market Share

Link to Supplemental Data Page
Year Line Market Share Direct Premium Written Direct Premium Earned Direct Losses Paid Direct Losses Incurred Loss Ratio
2023 Total Accident & Health 0.2% $30,129,980 $30,381,852 $30,843,624 $35,137,659 115.65%
2023 Total Individual Accident & Health 0.43% $22,123,413 $22,336,226 $24,207,156 $28,399,341 127.14%
2023 Individual Long Term Care 11.21% $22,098,462 $22,311,275 $24,194,544 $28,386,729 127.23%
2023 Individual Disability Income 0.02% $24,951 $24,951 $12,612 $12,612 50.55%
2023 Total Group Accident & Health 0.08% $8,006,567 $8,045,626 $6,636,468 $6,738,318 83.75%
2023 Group Long Term Care 20.96% $8,006,567 $8,045,626 $6,636,468 $6,738,318 83.75%
2023 Total Life 2.1% $285,246,055 $0 $579,330,614 $0 203.79%
2023 Total Individual Life 0.67% $67,181,732 $0 $238,720,818 $0 358.27%
2023 Individual Whole Life 0.35% $3,093,188 $0 $18,464,135 $0 654.24%
2023 Individual Term Life 1.09% $6,465,048 $0 $2,484,637 $0 38.82%
2023 Individual Universal Life 7.52% $42,988,989 $0 $52,008,675 $0 120.98%
2023 Individual Variable Life 14.08% $14,465,851 $0 $16,012,759 $0 111.89%
2023 Individual Ordinary Annuities 0% $0 $0 $17,668,535 $0 0%
2023 Individual Variable Annuities 0.01% $168,656 $0 $132,082,077 $0 78,314.5%
2023 Total Group Life 6.2% $218,064,323 $0 $340,609,796 $0 156.2%
2023 Group Whole Life 0.02% $11,402 $0 $0 $0 0%
2023 Group Ordinary Annuities 0.02% $214,984 $0 $15,776,846 $0 7,338.61%
2023 Group Other Considerations 24.53% $217,837,937 $0 $324,832,950 $0 149.12%
2022 Total Accident & Health 0.24% $31,015,473 $31,112,011 $25,827,572 $41,040,207 131.91%
2022 Total Individual Accident & Health 0.47% $22,839,206 $22,983,866 $19,168,034 $27,902,289 121.4%
2022 Individual Long Term Care 11.43% $22,814,704 $22,959,013 $19,155,422 $27,897,189 121.51%
2022 Individual Disability Income 0.02% $24,502 $24,853 $12,612 $5,100 20.52%
2022 Total Group Accident & Health 0.1% $8,176,267 $8,128,145 $6,659,538 $13,137,918 161.63%
2022 Group Long Term Care 22.71% $8,176,267 $8,128,145 $6,659,538 $13,137,918 161.63%
2022 Total Life 1.96% $282,005,707 $0 $554,117,784 $0 197.26%
2022 Total Individual Life 0.68% $66,647,753 $0 $246,439,413 $0 372.98%
2022 Individual Universal Life 8.5% $66,356,089 $0 $104,181,527 $0 160.23%
2022 Individual Ordinary Annuities 0% $0 $0 $16,178,859 $0 0%
2022 Individual Variable Annuities 0.01% $291,664 $0 $126,079,027 $0 43,227.5%
2022 Total Group Life 4.79% $215,357,954 $0 $307,678,371 $0 142.88%
2022 Group Graded Death Benefits -1.53% $-63,427 $0 $-2,370,961 $0 3,737.53%
2022 Group Ordinary Annuities 0% $0 $0 $17,321,869 $0 0%
2022 Group Other Considerations 19.37% $215,421,381 $0 $292,727,463 $0 135.89%
2021 Total Accident & Health 0.26% $31,506,014 $31,126,681 $23,593,028 $26,519,632 85.2%
2021 Total Individual Accident & Health 0.51% $23,129,855 $22,750,522 $17,697,357 $19,890,957 87.43%
2021 Individual Long Term Care 11.13% $23,099,708 $22,721,067 $17,697,357 $19,873,260 87.47%
2021 Individual Disability Income 0.03% $30,147 $29,455 $0 $17,697 60.08%
2021 Total Group Accident & Health 0.11% $8,376,159 $8,376,159 $5,895,671 $6,628,675 79.14%
2021 Group Long Term Care 21.52% $8,376,159 $8,376,159 $5,895,671 $6,628,675 79.14%
2021 Total Life 2.45% $300,195,437 $0 $803,558,183 $0 268.71%
2021 Total Individual Life 0.77% $60,832,649 $0 $315,852,717 $0 524.26%
2021 Individual Universal Life 7.6% $60,520,511 $0 $69,128,881 $0 119.29%
2021 Individual Ordinary Annuities 0% $0 $0 $21,652,881 $0 0%
2021 Individual Variable Annuities 0.01% $312,138 $0 $225,070,955 $0 72,106.2%
2021 Total Group Life 5.44% $239,362,788 $0 $487,705,466 $0 203.76%
2021 Group Graded Death Benefits 0.12% $5,317 $0 $-1,029,638 $0 -19,360%
2021 Group Ordinary Annuities 0% $0 $0 $16,941,684 $0 0%
2021 Group Other Considerations 20.86% $239,357,471 $0 $471,793,420 $0 197.11%

Complaint Index

Link to Consumer Complaint Index Page
Year Line Market Share Number of Complaints Complaint Index
2023 Health 0.29% 21 334
2023 Long-Term Care Insurance 12.75% 21 101
2023 Life and Annuities 0.59% 4 91
2022 Health 0.37% 16 198
2022 Long-Term Care Insurance 12.7% 16 82
2022 Life and Annuities 0.62% 3 67
2021 Health 0.36% 23 256
2021 Long-Term Care Insurance 12.34% 23 110
2021 Life and Annuities 0.67% 2 39

Company Changes

Effective Date:
Comments:

The Manufacturers Life Insurance Co. of North America, Bloomfield Hill, MI, merged with Manufacturers Life Insurance Co. (USA).

Effective Date:
Comments:

John Hancock Variable Life Insurance Co. and John Hancock Life Insurance Co. merged with and into John Hancock Life Insurance Co. (USA).

Market Regulation Actions

This company does not have any market regulation actions.

Financial Exams

This company does not have any financial exams.