Company Details

Company Details

Company Name:
MassMutual Ascend Life Insurance Company
License Status:
Active
NAIC Number:
63312
Company Address:
191 Rosa Parks St.
Cincinnati, OH 45202
Phone Number:
5133619000
Mailing Address:
PO Box 5420
Cincinnati, OH 45201
Description:
Life and Health (Ch 376 & 377, RSMo)
License Number:
A424127
Date Admitted:
1982-05-18

Market Share

Year Line Market Share Direct Premium Written Direct Premium Earned Dividends Paid Direct Losses Paid Direct Losses Incurred In Force Loss Ratio
2025 Total Accident & Health 0% $152,372 $165,727 $0 $163,135 $160,673 $0 98.49%
2025 Total Individual Accident & Health 0% $151,885 $165,259 $0 $162,470 $159,884 $0 98.41%
2025 Individual Medicare Supplement 0.01% $31,978 $31,977 $0 $37,798 $36,575 $0 96.76%
2025 Individual Long Term Care 0.06% $119,866 $133,241 $0 $124,631 $123,268 $0 98.91%
2025 Individual Limited Benefit 0% $41 $41 $0 $41 $41 $0 100%
2025 Total Group Accident & Health 0% $487 $468 $0 $665 $789 $0 118.65%
2025 Group Long Term Care 0% $487 $468 $0 $665 $789 $0 118.65%
2025 Total Life & Annuities 2.42% $410,027,753 $0 $0 $341,635,264 $0 $43,519 0%
2025 Total Individual Life 0.01% $286,109 $0 $0 $287,445 $0 $41,365 0%
2025 Individual Whole Life 0.01% $81,426 $0 $0 $75,357 $0 $601 0%
2025 Individual Term Life 0.03% $158,283 $0 $0 $201,000 $0 $33,287 0%
2025 Individual Universal Life 0.01% $46,400 $0 $0 $11,088 $0 $7,477 0%
2025 Total Individual Annuities 4.23% $409,739,702 $0 $0 $340,003,960 $0 $0 0%
2025 Individual Fixed Annuities 6.32% $188,461,685 $0 $0 $103,628,235 $0 $0 0%
2025 Individual Indexed Annuities 6.43% $221,278,017 $0 $0 $235,931,970 $0 $0 0%
2025 Individual Life Contingencies 0% $0 $0 $0 $443,755 $0 $0 0%
2025 Other Individual Annuities 0% $0 $0 $0 $0 $0 $0 0%
2025 Total Individual Life & Annuities 2.99% $410,025,811 $0 $0 $340,291,405 $0 $41,365 0%
2025 Total Group Life 0% $0 $0 $0 $8,354 $0 $2,154 0%
2025 Group Whole Life 0% $0 $0 $0 $8,354 $0 $2,154 0%
2025 Total Group Annuities 0% $1,942 $0 $0 $1,335,505 $0 $0 0%
2025 Group Fixed Annuities 0% $2,000 $0 $0 $484,762 $0 $0 0%
2025 Group Life Contingencies 0% $-58 $0 $0 $850,743 $0 $0 0%
2025 Total Group Life & Annuities 0% $1,942 $0 $0 $1,343,859 $0 $2,154 0%
2024 Total Accident & Health 0% $158,655 $176,375 $0 $163,558 $181,956 $0 111.25%
2024 Total Individual Accident & Health 0% $158,655 $176,375 $0 $163,558 $181,956 $0 111.25%
2024 Individual Medicare Supplement 0.01% $50,212 $51,109 $0 $49,975 $49,501 $0 99.05%
2024 Individual Long Term Care 0.06% $108,402 $125,225 $0 $113,583 $132,455 $0 116.62%
2024 Individual Limited Benefit 0% $41 $41 $0 $0 $0 $0 0%
2024 Total Group Accident & Health 0% $0 $0 $0 $0 $0 $0 0%
2024 Group Long Term Care 0% $0 $0 $0 $0 $0 $0 0%
2024 Total Life & Annuities 2.9% $463,789,009 $0 $0 $408,102,634 $0 $44,240 0%
2024 Total Individual Life 0.01% $262,727 $0 $0 $308,742 $0 $44,142 0%
2024 Individual Whole Life 0% $43,712 $0 $0 $30,887 $0 $696 0%
2024 Individual Term Life 0.03% $168,956 $0 $0 $238,100 $0 $35,752 0%
2024 Individual Universal Life 0.02% $50,059 $0 $0 $39,755 $0 $7,694 0%
2024 Total Individual Annuities 5.56% $463,639,942 $0 $0 $406,518,848 $0 $0 0%
2024 Individual Fixed Annuities 7.97% $210,759,273 $0 $0 $109,172,355 $0 $0 0%
2024 Individual Indexed Annuities 7.49% $252,880,669 $0 $0 $297,055,901 $0 $0 0%
2024 Individual Life Contingencies 0% $0 $0 $0 $290,592 $0 $0 0%
2024 Total Individual Life & Annuities 3.65% $463,902,669 $0 $0 $406,827,590 $0 $44,142 0%
2024 Total Group Life 0% $0 $0 $0 $0 $0 $98 0%
2024 Group Whole Life 0% $0 $0 $0 $0 $0 $98 0%
2024 Total Group Annuities -0.01% $-113,660 $0 $0 $1,275,044 $0 $0 0%
2024 Group Fixed Annuities 0% $2,300 $0 $0 $216,087 $0 $0 0%
2024 Group Life Contingencies -0.01% $-115,960 $0 $0 $1,058,957 $0 $0 0%
2024 Other Group Annuities 0% $0 $0 $0 $0 $0 $0 0%
2024 Total Group Life & Annuities 0% $-113,660 $0 $0 $1,275,044 $0 $98 0%
2023 Total Accident & Health 0% $166,178 $179,747 $0 $97,067 $87,314 $0 89.95%
2023 Total Individual Accident & Health 0% $166,178 $179,747 $0 $97,067 $87,314 $0 89.95%
2023 Individual Medicare Supplement 0.01% $63,085 $62,439 $0 $31,872 $29,817 $0 93.55%
2023 Individual Long Term Care 0.05% $103,052 $117,267 $0 $65,195 $57,504 $0 88.2%
2023 Individual Limited Benefit 0% $41 $41 $0 $0 $-7 $0 0%
2023 Total Life 3.53% $478,020,727 $0 $0 $343,175,234 $0 $47,089 0%
2023 Total Individual Life 4.76% $478,018,927 $0 $0 $341,889,228 $0 $46,992 0%
2023 Individual Whole Life 0.01% $48,823 $0 $0 $10,000 $0 $748 0%
2023 Individual Term Life 0.03% $187,495 $0 $0 $447,300 $0 $38,443 0%
2023 Individual Universal Life 0.01% $49,894 $0 $0 $15,024 $0 $7,801 0%
2023 Individual Ordinary Annuities 10.2% $272,949,735 $0 $0 $45,323,235 $0 $0 0%
2023 Individual Equity Indexed Annuities 9.13% $204,449,091 $0 $0 $293,812,898 $0 $0 0%
2023 Individual Deposit-Type Funds 0.03% $333,889 $0 $0 $2,280,771 $0 $0 0%
2023 Total Group Life 0% $1,800 $0 $0 $1,286,006 $0 $97 0%
2023 Group Whole Life 0% $0 $0 $0 $863 $0 $97 0%
2023 Group Ordinary Annuities 0% $1,800 $0 $0 $1,285,143 $0 $0 0%
2023 Group Deposit-Type Funds 0% $0 $0 $0 $0 $0 $0 0%
2022 Total Accident & Health 0% $176,184 $168,636 $0 $122,293 $266,962 $0 218.3%
2022 Total Individual Accident & Health 0% $174,864 $167,316 $0 $122,293 $266,813 $0 218.18%
2022 Individual Medicare Supplement 0.01% $64,023 $64,158 $0 $41,909 $41,399 $0 98.78%
2022 Individual Long Term Care 0.06% $110,800 $103,117 $0 $80,384 $225,413 $0 280.42%
2022 Individual Limited Benefit 0% $41 $41 $0 $0 $1 $0 0%
2022 Total Group Accident & Health 0% $1,320 $1,320 $0 $0 $149 $0 0%
2022 Group Long Term Care 0% $0 $0 $0 $0 $0 $0 0%
2022 Group Specified Disease 0% $1,320 $1,320 $0 $0 $149 $0 0%
2022 Total Life 2.1% $300,714,437 $0 $0 $262,387,287 $0 $65,997 0%
2022 Total Individual Life 3.05% $300,720,407 $0 $0 $260,958,725 $0 $65,902 0%
2022 Individual Whole Life 0% $42,231 $0 $0 $10,621 $0 $642 0%
2022 Individual Term Life 0.03% $216,023 $0 $0 $428,400 $0 $58,217 0%
2022 Individual Universal Life 0.01% $53,617 $0 $0 $108,631 $0 $7,043 0%
2022 Individual Ordinary Annuities 2.84% $66,670,988 $0 $0 $21,363,318 $0 $0 0%
2022 Individual Equity Indexed Annuities 12.08% $233,737,548 $0 $0 $237,245,482 $0 $0 0%
2022 Individual Deposit-Type Funds 0% $0 $0 $0 $1,802,273 $0 $0 0%
2022 Total Group Life 0% $-5,970 $0 $0 $1,428,562 $0 $95 0%
2022 Group Whole Life 0% $0 $0 $0 $6,318 $0 $95 0%
2022 Group Ordinary Annuities 0% $-5,970 $0 $0 $1,422,244 $0 $0 0%
2021 Total Accident & Health 0% $170,782 $168,986 $0 $132,298 $75,607 $0 57.15%
2021 Total Individual Accident & Health 0% $169,462 $167,666 $0 $132,298 $75,687 $0 57.21%
2021 Individual Medicare Supplement 0.01% $76,644 $77,302 $0 $50,608 $49,685 $0 98.18%
2021 Individual Long Term Care 0.04% $92,777 $90,323 $0 $81,690 $26,001 $0 31.83%
2021 Individual Limited Benefit 0% $41 $41 $0 $0 $1 $0 0%
2021 Total Group Accident & Health 0% $1,320 $1,320 $0 $0 $-80 $0 0%
2021 Group Long Term Care 0% $1,320 $1,320 $0 $0 $-80 $0 0%
2021 Total Life 2.22% $272,580,834 $0 $0 $177,747,393 $0 $93,296 0%
2021 Total Individual Life 3.45% $271,178,126 $0 $0 $176,615,164 $0 $93,196 0%
2021 Individual Whole Life 0% $42,319 $0 $0 $36,119 $0 $649 0%
2021 Individual Term Life 0.04% $263,924 $0 $0 $1,618,860 $0 $85,179 0%
2021 Individual Universal Life 0.01% $60,036 $0 $0 $189,487 $0 $7,368 0%
2021 Individual Ordinary Annuities 7.89% $122,794,516 $0 $0 $12,877,187 $0 $0 0%
2021 Individual Equity Indexed Annuities 10.85% $147,947,948 $0 $0 $160,354,587 $0 $0 0%
2021 Individual Deposit-Type Funds 0.08% $69,383 $0 $0 $1,538,924 $0 $0 0%
2021 Total Group Life 0.03% $1,402,708 $0 $0 $1,132,229 $0 $100 0%
2021 Group Whole Life 0% $0 $0 $0 $14,863 $0 $100 0%
2021 Group Ordinary Annuities 0.1% $1,402,708 $0 $0 $1,117,366 $0 $0 0%

Complaint Index

Link to Consumer Complaint Index Page
Year Line Market Share Number of Complaints Complaint Index
2025 Health 0% 0 0
2025 Life and Annuities 0% 1 0
2024 Health 0% 0 0
2024 Life and Annuities 2.63% 0 0
2023 Health 0% 1 2865
2023 Life and Annuities 2.65% 0 0
2023 Long-Term Care Insurance 0.04% 1 1446
2023 Medicare Supplement Insurance 0.01% 0 0
2022 Health 0% 1 2119
2022 Life and Annuities 2.56% 0 0
2022 Long-Term Care Insurance 0.04% 1 1596
2022 Medicare Supplement Insurance 0.01% 0 0
2021 Health 0% 1 1766
2021 Life and Annuities 2.51% 0 0
2021 Long-Term Care Insurance 0.04% 1 1539
2021 Medicare Supplement Insurance 0.01% 0 0

Company Changes

Date:
2016-09-06
Comments:
Effective 09/06/16 this company added A3 authority.

Market Regulation Actions

This company does not have any market regulation actions.

Financial Exams

This company does not have any financial exams.