Company Details
Company Name:
JOHN HANCOCK LIFE INSURANCE COMPANY (USA)License Status:
ActiveNAIC Number:
65838Company Address:
200 Berkeley Street Boston, MA 02116
Mailing Address:
200 Berkeley Street Boston, MA 02116
Description:
Life and Health (Ch 376 & 377, RSMo)License Number:
A419827Date Admitted:
1985-04-04Market Share
| Year | Line | Market Share | Direct Premium Written | Direct Premium Earned | Dividends Paid | Direct Losses Paid | Direct Losses Incurred | In Force | Loss Ratio |
|---|---|---|---|---|---|---|---|---|---|
| 2025 | Total Accident & Health | 0.17% | $28,385,323 | $28,722,652 | $0 | $36,388,363 | $39,063,058 | $0 | 107.35% |
| 2025 | Total Individual Accident & Health | 0.24% | $20,124,779 | $20,459,762 | $0 | $28,101,003 | $31,306,951 | $0 | 111.41% |
| 2025 | Individual Long Term Care | 10.9% | $20,122,793 | $20,459,762 | $0 | $28,101,003 | $31,306,951 | $0 | 111.41% |
| 2025 | Individual Disability Income | 0% | $1,986 | $0 | $0 | $0 | $0 | $0 | 0% |
| 2025 | Total Group Accident & Health | 0.1% | $8,260,544 | $8,262,890 | $0 | $8,287,360 | $7,756,107 | $0 | 93.59% |
| 2025 | Group Long Term Care | 21.15% | $8,260,544 | $8,262,890 | $0 | $8,287,360 | $7,756,107 | $0 | 93.59% |
| 2025 | Total Life & Annuities | 0.49% | $82,223,352 | $0 | $1,748,007 | $537,360,634 | $0 | $10,535,718,889 | 0% |
| 2025 | Total Individual Life | 2.02% | $81,407,533 | $0 | $1,748,007 | $56,265,291 | $0 | $8,345,652,420 | 0% |
| 2025 | Individual Whole Life | 0.21% | $1,948,155 | $0 | $1,488,533 | $11,045,121 | $0 | $206,700,314 | 0% |
| 2025 | Individual Term Life | 1.01% | $6,138,927 | $0 | $31,217 | $3,650,396 | $0 | $2,788,084,526 | 0% |
| 2025 | Individual Indexed Life | 11.81% | $29,410,614 | $0 | $0 | $587,712 | $0 | $1,350,648,401 | 0% |
| 2025 | Individual Universal Life | 0.16% | $638,323 | $0 | $0 | $714,275 | $0 | $167,171,558 | 0% |
| 2025 | Individual Universal Life With Secondary Guarantees | 6.12% | $15,319,755 | $0 | $0 | $17,142,603 | $0 | $1,762,644,923 | 0% |
| 2025 | Individual Variable Life | 0.33% | $180,844 | $0 | $228,257 | $1,352,773 | $0 | $24,577,102 | 0% |
| 2025 | Individual Variable Universal Life | 11.46% | $27,770,915 | $0 | $0 | $21,772,411 | $0 | $2,045,825,596 | 0% |
| 2025 | Total Individual Annuities | 0.01% | $806,233 | $0 | $0 | $176,956,400 | $0 | $299,596,168 | 0% |
| 2025 | Individual Fixed Annuities | 0% | $0 | $0 | $0 | $3,245,358 | $0 | $6,008,336 | 0% |
| 2025 | Individual Variable Annuities With Guarantees | 0.04% | $806,233 | $0 | $0 | $167,953,847 | $0 | $293,587,832 | 0% |
| 2025 | Individual Life Contingencies | 0% | $0 | $0 | $0 | $5,677,882 | $0 | $0 | 0% |
| 2025 | Other Individual Annuities | 0% | $0 | $0 | $0 | $79,313 | $0 | $0 | 0% |
| 2025 | Total Individual Life & Annuities | 0.6% | $82,213,766 | $0 | $1,748,007 | $233,221,691 | $0 | $8,645,248,588 | 0% |
| 2025 | Total Group Life | 0% | $9,586 | $0 | $0 | $0 | $0 | $0 | 0% |
| 2025 | Group Whole Life | 0.02% | $9,586 | $0 | $0 | $0 | $0 | $0 | 0% |
| 2025 | Total Group Annuities | 0% | $0 | $0 | $0 | $304,138,943 | $0 | $1,890,470,301 | 0% |
| 2025 | Group Fixed Annuities | 0% | $0 | $0 | $0 | $3,115,583 | $0 | $101,071 | 0% |
| 2025 | Group Variable Annuities Without Guarantees | 0% | $0 | $0 | $0 | $290,460,228 | $0 | $1,890,369,230 | 0% |
| 2025 | Group Life Contingencies | 0% | $0 | $0 | $0 | $9,490,632 | $0 | $0 | 0% |
| 2025 | Other Group Annuities | 0% | $0 | $0 | $0 | $1,072,500 | $0 | $0 | 0% |
| 2025 | Total Group Life & Annuities | 0% | $9,586 | $0 | $0 | $304,138,943 | $0 | $1,890,470,301 | 0% |
| 2024 | Total Accident & Health | 0.18% | $28,225,760 | $0 | $0 | $34,428,799 | $0 | $0 | 0% |
| 2024 | Total Individual Accident & Health | 0.41% | $28,225,760 | $0 | $0 | $34,428,799 | $0 | $0 | 0% |
| 2024 | Individual Long Term Care | 14.58% | $28,207,895 | $0 | $0 | $34,259,224 | $0 | $0 | 0% |
| 2024 | Individual Disability Income | 0.01% | $17,865 | $0 | $0 | $169,575 | $0 | $0 | 0% |
| 2024 | Total Life & Annuities | 0.45% | $72,233,199 | $0 | $1,693,560 | $724,055,989 | $0 | $8,360,440,277 | 0% |
| 2024 | Total Individual Life | 1.64% | $71,861,659 | $0 | $1,693,560 | $144,987,707 | $0 | $8,052,685,574 | 0% |
| 2024 | Individual Whole Life | 0.4% | $3,657,986 | $0 | $1,454,617 | $12,532,754 | $0 | $216,634,527 | 0% |
| 2024 | Individual Term Life | 1.09% | $6,530,869 | $0 | $24,785 | $23,394,715 | $0 | $2,933,249,676 | 0% |
| 2024 | Individual Indexed Life | 10.97% | $25,237,132 | $0 | $0 | $2,557,593 | $0 | $1,263,679,179 | 0% |
| 2024 | Individual Universal Life | 0.31% | $743,778 | $0 | $0 | $1,486,976 | $0 | $170,347,926 | 0% |
| 2024 | Individual Universal Life With Secondary Guarantees | 7.24% | $17,850,672 | $0 | $0 | $35,687,421 | $0 | $1,810,758,797 | 0% |
| 2024 | Individual Variable Life | 0.69% | $188,365 | $0 | $214,158 | $1,867,657 | $0 | $24,999,767 | 0% |
| 2024 | Individual Variable Universal Life | 4.89% | $17,652,857 | $0 | $0 | $67,460,591 | $0 | $0 | 0% |
| 2024 | Individual Credit Life | 0% | $0 | $0 | $0 | $0 | $0 | $1,633,015,702 | 0% |
| 2024 | Total Individual Annuities | 0% | $145,492 | $0 | $0 | $176,741,801 | $0 | $307,639,162 | 0% |
| 2024 | Individual Fixed Annuities | 0% | $0 | $0 | $0 | $6,114,608 | $0 | $0 | 0% |
| 2024 | Individual Variable Annuities With Guarantees | 0.01% | $145,492 | $0 | $0 | $165,079,986 | $0 | $307,639,162 | 0% |
| 2024 | Individual Life Contingencies | 0% | $0 | $0 | $0 | $5,436,866 | $0 | $0 | 0% |
| 2024 | Other Individual Annuities | 0% | $0 | $0 | $0 | $110,341 | $0 | $0 | 0% |
| 2024 | Total Individual Life & Annuities | 0.57% | $72,007,151 | $0 | $1,693,560 | $321,729,508 | $0 | $8,360,324,736 | 0% |
| 2024 | Total Group Life | 0% | $11,064 | $0 | $0 | $1,372 | $0 | $0 | 0% |
| 2024 | Group Whole Life | 0.02% | $11,064 | $0 | $0 | $1,372 | $0 | $0 | 0% |
| 2024 | Total Group Annuities | 0.01% | $214,984 | $0 | $0 | $402,325,109 | $0 | $115,541 | 0% |
| 2024 | Group Fixed Annuities | 0.12% | $214,984 | $0 | $0 | $2,423,898 | $0 | $115,541 | 0% |
| 2024 | Group Variable Annuities Without Guarantees | 0% | $0 | $0 | $0 | $387,403,412 | $0 | $0 | 0% |
| 2024 | Group Life Contingencies | 0% | $0 | $0 | $0 | $11,257,814 | $0 | $0 | 0% |
| 2024 | Other Group Annuities | 0% | $0 | $0 | $0 | $1,239,985 | $0 | $0 | 0% |
| 2024 | Total Group Life & Annuities | 0.01% | $226,048 | $0 | $0 | $402,326,481 | $0 | $115,541 | 0% |
| 2023 | Total Accident & Health | 0.2% | $30,129,980 | $30,381,852 | $0 | $30,843,624 | $35,137,659 | $0 | 113.92% |
| 2023 | Total Individual Accident & Health | 0.43% | $22,123,413 | $22,336,226 | $0 | $24,207,156 | $28,399,341 | $0 | 117.32% |
| 2023 | Individual Long Term Care | 11.21% | $22,098,462 | $22,311,275 | $0 | $24,194,544 | $28,386,729 | $0 | 117.33% |
| 2023 | Individual Disability Income | 0.02% | $24,951 | $24,951 | $0 | $12,612 | $12,612 | $0 | 100% |
| 2023 | Total Group Accident & Health | 0.08% | $8,006,567 | $8,045,626 | $0 | $6,636,468 | $6,738,318 | $0 | 101.53% |
| 2023 | Group Long Term Care | 20.96% | $8,006,567 | $8,045,626 | $0 | $6,636,468 | $6,738,318 | $0 | 101.53% |
| 2023 | Total Life | 2.1% | $285,246,055 | $0 | $1,971,265 | $579,330,614 | $0 | $8,012,306 | 0% |
| 2023 | Total Individual Life | 0.67% | $67,181,732 | $0 | $1,971,265 | $238,720,818 | $0 | $8,009,504 | 0% |
| 2023 | Individual Whole Life | 0.35% | $3,093,188 | $0 | $1,772,868 | $18,464,135 | $0 | $239,291 | 0% |
| 2023 | Individual Term Life | 1.09% | $6,465,048 | $0 | $25,000 | $2,484,637 | $0 | $2,910,685 | 0% |
| 2023 | Individual Universal Life | 7.52% | $42,988,989 | $0 | $0 | $52,008,675 | $0 | $3,160,767 | 0% |
| 2023 | Individual Variable Life | 14.08% | $14,465,851 | $0 | $173,397 | $16,012,759 | $0 | $1,698,761 | 0% |
| 2023 | Individual Ordinary Annuities | 0% | $0 | $0 | $0 | $17,668,535 | $0 | $0 | 0% |
| 2023 | Individual Variable Annuities | 0.01% | $168,656 | $0 | $0 | $132,082,077 | $0 | $0 | 0% |
| 2023 | Total Group Life | 6.2% | $218,064,323 | $0 | $0 | $340,609,796 | $0 | $2,802 | 0% |
| 2023 | Group Whole Life | 0.02% | $11,402 | $0 | $0 | $0 | $0 | $2,802 | 0% |
| 2023 | Group Ordinary Annuities | 0.02% | $214,984 | $0 | $0 | $15,776,846 | $0 | $0 | 0% |
| 2023 | Group Other Considerations | 24.53% | $217,837,937 | $0 | $0 | $324,832,950 | $0 | $0 | 0% |
| 2022 | Total Accident & Health | 0.24% | $31,015,473 | $31,112,011 | $0 | $25,827,572 | $41,040,207 | $0 | 158.9% |
| 2022 | Total Individual Accident & Health | 0.47% | $22,839,206 | $22,983,866 | $0 | $19,168,034 | $27,902,289 | $0 | 145.57% |
| 2022 | Individual Long Term Care | 11.43% | $22,814,704 | $22,959,013 | $0 | $19,155,422 | $27,897,189 | $0 | 145.64% |
| 2022 | Individual Disability Income | 0.02% | $24,502 | $24,853 | $0 | $12,612 | $5,100 | $0 | 40.44% |
| 2022 | Total Group Accident & Health | 0.1% | $8,176,267 | $8,128,145 | $0 | $6,659,538 | $13,137,918 | $0 | 197.28% |
| 2022 | Group Long Term Care | 22.71% | $8,176,267 | $8,128,145 | $0 | $6,659,538 | $13,137,918 | $0 | 197.28% |
| 2022 | Total Life | 1.96% | $282,005,707 | $0 | $2,166,515 | $554,117,784 | $0 | $2,147,483,647 | 0% |
| 2022 | Total Individual Life | 0.68% | $66,647,753 | $0 | $2,141,248 | $246,439,413 | $0 | $2,147,483,647 | 0% |
| 2022 | Individual Universal Life | 8.5% | $66,356,089 | $0 | $2,141,248 | $104,181,527 | $0 | $2,147,483,647 | 0% |
| 2022 | Individual Ordinary Annuities | 0% | $0 | $0 | $0 | $16,178,859 | $0 | $0 | 0% |
| 2022 | Individual Variable Annuities | 0.01% | $291,664 | $0 | $0 | $126,079,027 | $0 | $0 | 0% |
| 2022 | Total Group Life | 4.79% | $215,357,954 | $0 | $25,267 | $307,678,371 | $0 | $2,805,798 | 0% |
| 2022 | Group Graded Death Benefits | -1.53% | $-63,427 | $0 | $355 | $-2,370,961 | $0 | $2,805,798 | 0% |
| 2022 | Group Ordinary Annuities | 0% | $0 | $0 | $24,912 | $17,321,869 | $0 | $0 | 0% |
| 2022 | Group Other Considerations | 19.37% | $215,421,381 | $0 | $0 | $292,727,463 | $0 | $0 | 0% |
| 2021 | Total Accident & Health | 0.26% | $31,506,014 | $31,126,681 | $0 | $23,593,028 | $26,519,632 | $0 | 112.4% |
| 2021 | Total Individual Accident & Health | 0.51% | $23,129,855 | $22,750,522 | $0 | $17,697,357 | $19,890,957 | $0 | 112.4% |
| 2021 | Individual Long Term Care | 11.13% | $23,099,708 | $22,721,067 | $0 | $17,697,357 | $19,873,260 | $0 | 112.3% |
| 2021 | Individual Disability Income | 0.03% | $30,147 | $29,455 | $0 | $0 | $17,697 | $0 | 0% |
| 2021 | Total Group Accident & Health | 0.11% | $8,376,159 | $8,376,159 | $0 | $5,895,671 | $6,628,675 | $0 | 112.43% |
| 2021 | Group Long Term Care | 21.52% | $8,376,159 | $8,376,159 | $0 | $5,895,671 | $6,628,675 | $0 | 112.43% |
| 2021 | Total Life | 2.45% | $300,195,437 | $0 | $3,086,013 | $803,558,183 | $0 | $798,034,759 | 0% |
| 2021 | Total Individual Life | 0.77% | $60,832,649 | $0 | $3,068,540 | $315,852,717 | $0 | $795,247,554 | 0% |
| 2021 | Individual Universal Life | 7.6% | $60,520,511 | $0 | $3,068,540 | $69,128,881 | $0 | $795,247,554 | 0% |
| 2021 | Individual Ordinary Annuities | 0% | $0 | $0 | $0 | $21,652,881 | $0 | $0 | 0% |
| 2021 | Individual Variable Annuities | 0.01% | $312,138 | $0 | $0 | $225,070,955 | $0 | $0 | 0% |
| 2021 | Total Group Life | 5.44% | $239,362,788 | $0 | $17,473 | $487,705,466 | $0 | $2,787,205 | 0% |
| 2021 | Group Graded Death Benefits | 0.12% | $5,317 | $0 | $268 | $-1,029,638 | $0 | $2,787,205 | 0% |
| 2021 | Group Ordinary Annuities | 0% | $0 | $0 | $17,205 | $16,941,684 | $0 | $0 | 0% |
| 2021 | Group Other Considerations | 20.86% | $239,357,471 | $0 | $0 | $471,793,420 | $0 | $0 | 0% |
Complaint Index
| Year | Line | Market Share | Number of Complaints | Complaint Index |
|---|---|---|---|---|
| 2025 | Health | 0% | 20 | 0 |
| 2025 | Life and Annuities | 0% | 5 | 0 |
| 2025 | Long-Term Care Insurance | 0% | 20 | 0 |
| 2024 | Health | 0% | 16 | 0 |
| 2024 | Life and Annuities | 0.58% | 3 | 76 |
| 2024 | Long-Term Care Insurance | 0% | 16 | 0 |
| 2023 | Health | 0.29% | 21 | 334 |
| 2023 | Life and Annuities | 0.59% | 4 | 91 |
| 2023 | Long-Term Care Insurance | 12.75% | 21 | 101 |
| 2022 | Health | 0.37% | 16 | 198 |
| 2022 | Life and Annuities | 0.62% | 3 | 67 |
| 2022 | Long-Term Care Insurance | 12.7% | 16 | 82 |
| 2021 | Health | 0.36% | 23 | 256 |
| 2021 | Life and Annuities | 0.67% | 2 | 39 |
| 2021 | Long-Term Care Insurance | 12.34% | 23 | 110 |
Company Changes
Date:
2002-01-01Comments:
The Manufacturers Life Insurance Co. of North America, Bloomfield Hill, MI, merged with Manufacturers Life Insurance Co. (USA).
Date:
2009-12-31Comments:
John Hancock Variable Life Insurance Co. and John Hancock Life Insurance Co. merged with and into John Hancock Life Insurance Co. (USA).Market Regulation Actions
This company does not have any market regulation actions.
Financial Exams
This company does not have any financial exams.