JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Accident & Health

Group Long Term Care

Market_Share Number of Insureds Direct Premium Written Direct Premium Earned Dividends Paid Direct Losses Paid Direct Losses Incurred Loss Ratio
Company Total 20.88% 10,181 $6,742,945.00 $6,700,451.00 $0.00 $1,959,960.00 $1,959,960.00 29.25%
Missouri Total 100.00% 54,947 $32,298,781 $30,255,587 $1,034 $11,895,294 $13,591,952 44.92%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Life

Group Ordinary Annuities

Market_Share Number of Insureds Direct Premium and Annuities Dividends Paid Direct Claims and Benefits Paid Life Insurance in Force Benefits Ratio
Company Total 1.12% 1 $4,235,108 $0 $29,133,075 $0 687.89%
Missouri Total 100.00% 303,214 $377,742,889 $3,527,400 $354,147,826 $0 93.75%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Life

Group Other Considerations

Market_Share Number of Insureds Direct Premium and Annuities Dividends Paid Direct Claims and Benefits Paid Life Insurance in Force Benefits Ratio
Company Total 20.66% 1 $188,596,051 $157,151 $0 $0 0.00%
Missouri Total 100.00% 420,886 $912,689,265 $167,935 $983,015,495 $0 107.71%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Life

Group Whole Life

Market_Share Number of Insureds Direct Premium and Annuities Dividends Paid Direct Claims and Benefits Paid Life Insurance in Force Benefits Ratio
Company Total 0.00% 1 $3,446 $0 $86,537,035 $248 2,511,231.43%
Missouri Total 100.00% 363,615 $73,423,631 $827,390 $214,052,894 $23,182,354 291.53%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Accident & Health

Individual Disability Income

Market_Share Number of Insureds Direct Premium Written Direct Premium Earned Dividends Paid Direct Losses Paid Direct Losses Incurred Loss Ratio
Company Total 0.08% 99 $83,513.00 $82,994.00 $94.00 $957,946.00 $957,946.00 1,154.24%
Missouri Total 100.00% 134,110 $101,661,837 $101,823,091 $5,730,793 $59,575,581 $67,168,757 65.97%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Accident & Health

Individual Long Term Care

Market_Share Number of Insureds Direct Premium Written Direct Premium Earned Dividends Paid Direct Losses Paid Direct Losses Incurred Loss Ratio
Company Total 11.06% 12,738 $22,572,555.00 $22,632,515.00 $0.00 $6,063,778.00 $12,365,585.00 54.64%
Missouri Total 100.00% 125,959 $204,002,042 $194,597,847 $189,422 $118,750,667 $159,793,788 82.11%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Life

Individual Ordinary Annuities

Market_Share Number of Insureds Direct Premium and Annuities Dividends Paid Direct Claims and Benefits Paid Life Insurance in Force Benefits Ratio
Company Total 4.72% 3,130 $61,796,378 $0 $15,819,401 $0 25.60%
Missouri Total 100.00% 269,495 $1,309,778,605 $31,444,836 $1,144,776,801 $0 87.40%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Life

Individual Whole Life

Market_Share Number of Insureds Direct Premium and Annuities Dividends Paid Direct Claims and Benefits Paid Life Insurance in Force Benefits Ratio
Company Total 8.00% 36,044 $60,667,260 $9,464,702 $93,742,162 $7,594,647 154.52%
Missouri Total 100.00% 1,854,368 $758,780,042 $303,342,750 $816,381,521 $62,001,156 107.59%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Accident & Health

Total Accident & Health

Market_Share Number of Insureds Direct Premium Written Direct Premium Earned Dividends Paid Direct Losses Paid Direct Losses Incurred Loss Ratio
Company Total 0.39% 23,018 $29,399,013.00 $29,415,960.00 $94.00 $8,981,684.00 $15,283,491.00 51.96%
Missouri Total 100.00% 11,102,660 $7,586,272,242 $7,567,880,063 $6,265,933 $5,759,414,503 $5,811,825,025 76.80%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Accident & Health

Total Group Accident & Health

Market_Share Number of Insureds Direct Premium Written Direct Premium Earned Dividends Paid Direct Losses Paid Direct Losses Incurred Loss Ratio
Company Total 0.13% 10,181 $6,742,945.00 $6,700,451.00 $0.00 $1,959,960.00 $1,959,960.00 29.25%
Missouri Total 100.00% 8,926,271 $5,277,397,178 $5,271,709,298 $335,774 $4,103,463,028 $4,123,830,018 78.23%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Life

Total Group Life

Market_Share Number of Insureds Direct Premium and Annuities Dividends Paid Direct Claims and Benefits Paid Life Insurance in Force Benefits Ratio
Company Total 7.24% 3 $192,834,605 $157,151 $115,670,110 $248 59.98%
Missouri Total 100.00% 4,089,623 $2,661,864,262 $5,616,733 $2,903,676,683 $200,158,688 109.08%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Accident & Health

Total Individual Accident & Health

Market_Share Number of Insureds Direct Premium Written Direct Premium Earned Dividends Paid Direct Losses Paid Direct Losses Incurred Loss Ratio
Company Total 0.98% 12,837 $22,656,068.00 $22,715,509.00 $94.00 $7,021,724.00 $13,323,531.00 58.65%
Missouri Total 100.00% 2,176,389 $2,308,875,064 $2,296,170,765 $5,930,159 $1,655,951,475 $1,687,995,007 73.51%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Life

Total Individual Life

Market_Share Number of Insureds Direct Premium and Annuities Dividends Paid Direct Claims and Benefits Paid Life Insurance in Force Benefits Ratio
Company Total 1.87% 39,174 $122,463,638 $9,464,702 $109,561,563 $7,594,647 89.46%
Missouri Total 100.00% 3,836,296 $6,554,947,153 $353,015,946 $4,898,710,040 $304,109,681 74.73%



JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

2010 Supplemental Data for

Life

Total Life

Market_Share Number of Insureds Direct Premium and Annuities Dividends Paid Direct Claims and Benefits Paid Life Insurance in Force Benefits Ratio
Company Total 3.42% 39,177 $315,298,243 $9,621,853 $225,231,673 $7,594,895 71.43%
Missouri Total 100.00% 7,925,919 $9,216,811,415 $358,632,679 $7,802,386,723 $504,268,369 84.65%



Additional complaint data is available for this company for the following year(s):