Insurance Fraud Quiz

What is Fraud?
According to Missouri Statute §375.991 RSMo., a person commits a "fraudulent insurance act" if he or she knowingly makes a statement or written document for a claim or insurance application which that person knows to contain material false information or conceals information concerning a material fact.
What is a policy dispute?
A policy dispute can be many things. You may have a policy dispute if it is questionable that you had coverage at the time of an accident. A policy dispute could be a disagreement about how an insurance company handles your claim (Mo. Reg. 20 CSR 100). Or, a policy dispute could be if your claim is denied because of a misrepresentation that is not material to the loss covered on the policy (§376.580 RSMo).
This quiz is developed for example purposes only. The questions and answers in this quiz are not to be construed as an opinion or position taken by the Missouri Department of Insurance. If you believe that you have a claim that should be paid, you may wish to ask the Consumer Affairs Section of the Missouri Department of Insurance for assistance by calling 1-800-726-7390 or check us out on line.

Question 1:

Mrs. Peppers submitted a repair invoice for $300, when she only paid the repair shop $150. Trusty Auto Insurance Company obtained a copy of the repair bill and a copy of Mrs. Peppers check to verify the amount of the payment.

Answer 1:

Question 2:

Shawn Knight purchased a vehicle at a pawnshop. He had extensive repairs preformed on the car and also went back a second time for additional work. He took the car home after the work was completed but then called the shop owner wanting to know if the car was ready to be picked up. The shop owner thought he already came and picked up the vehicle. Since the shop owner could not find the car, he reported it stolen. Mr. Knight called back to say that his brother took the car because he thought the repair work cost too much. A few days later Mr. Knight reported the vehicle stolen from his mom's apartment. Mr. Knight would not answer the insurance company's questions in the E.U.O. (Examination Under Oath).

Answer 2:

Question 3:

Bob's home caught fire on January 1. The St. Louis fire investigator classified the fire as accidental due to a short circuit in the garage. A Cause & Origin Examination of the collapsed structure was conducted at the request of Bob's insurance company. There were positive identifiers for accelerants on both floors of the house. Also, the remains of the house were dug out to assist with the evaluation of the $300,000 claim for the contents of Bob's house. At the bottom of the basement stairs was a red plastic container containing a liquid with an odor similar to gasoline. After an interview with Bob's in-laws, it appears that half of his furniture is being kept at Bob's brother's house in Kansas City.

Answer 3:

Question 4:

Jenny filed a claim for disability. The Independence Life & Health Insurance Company said that her condition does not meet the policy definition of 'disability'. Jenny's claim was denied and then she filed a complaint with the Missouri Department of Insurance.

Answer 4:

Question 5:

Mr. Townsend submitted a claim for furniture items that were stolen from his apartment. He intended to sell them at his garage sale in a week. He told all of his friends about his garage sale and invited them to see his furniture two weeks before the garage sale. From the information available to the investigators, it appears that Mr. Townsend's apartment was broken into and that he may be the victim of random burglars.

Answer 5: