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Company Appendix Search

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2020 Home Complaint Index

An index of 100 is considered average



Company Name Market Share 2020 Number of Complaints 2020 Complaint Index
ACUITY A MUTUAL INSURANCE COMPANY 0.30% 3 128
AEGIS SECURITY INSURANCE COMPANY 0.04% 2 653
AFFILIATED FM INSURANCE COMPANY 0.00% 0 0
AIG PROPERTY CASUALTY COMPANY 0.21% 0 0
ALLIANZ GLOBAL RISKS US INSURANCE COMPANY 0.16% 0 0
ALLIED PROPERTY & CASUALTY INSURANCE COMPANY 0.03% 0 0
ALLSTATE INDEMNITY COMPANY 0.49% 5 131
ALLSTATE INSURANCE COMPANY 0.36% 5 175
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 0.50% 7 178
ALLSTATE VEHICLE AND PROPERTY INSURANCE COMPANY 1.78% 20 142
ALPHA PROPERTY & CASUALTY INSURANCE CO 0.00% 0 0
AMCO INSURANCE COMPANY 0.33% 1 38
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 0.31% 12 485
AMERICAN CASUALTY COMPANY OF READING PENNSYLVANIA 0.00% 0 0
AMERICAN ECONOMY INSURANCE COMPANY 0.50% 1 25
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 0.16% 3 231
AMERICAN FAMILY HOME INSURANCE COMPANY 0.02% 1 643
AMERICAN FAMILY INSURANCE COMPANY 3.11% 27 110
AMERICAN FAMILY MUTUAL INSURANCE COMPANY S.I. 10.47% 84 102
AMERICAN FIRE & CASUALTY COMPANY 0.01% 0 0
AMERICAN HOME ASSURANCE COMPANY 0.14% 0 0
AMERICAN INSURANCE COMPANY THE 0.02% 0 0
AMERICAN MODERN HOME INSURANCE CO 0.07% 1 189
AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY 0.71% 15 269
AMERICAN MODERN SELECT INSURANCE COMPANY 0.16% 5 391
AMERICAN NATIONAL GENERAL INSURANCE COMPANY 0.00% 0 0
AMERICAN NATIONAL PROPERTY & CASUALTY COMPANY 0.62% 6 122
AMERICAN RELIABLE INSURANCE COMPANY 0.03% 0 0
AMERICAN SECURITY INSURANCE COMPANY 0.01% 0 0
AMERICAN STATES INSURANCE COMPANY 0.01% 1 1113
AMERICAN STRATEGIC INSURANCE CORP 1.59% 10 80
AMERISURE INSURANCE COMPANY 0.00% 0 0
AMERISURE MUTUAL INSURANCE COMPANY 0.00% 0 0
AMERISURE PARTNERS INSURANCE COMPANY 0.00% 0 0
AMGUARD INSURANCE COMPANY 0.01% 0 0
AMICA MUTUAL INSURANCE COMPANY 0.28% 4 183
AMTRUST INSURANCE COMPANY 0.00% 0 0
ARCH INSURANCE COMPANY 0.00% 0 0
ARGONAUT INSURANCE COMPANY 0.00% 0 0
ARMED FORCES INSURANCE EXCHANGE 0.05% 2 470
AUSTIN MUTUAL INSURANCE COMPANY 0.01% 0 0
AUTO CLUB FAMILY INSURANCE COMPANY 2.99% 43 183
AUTO OWNERS INSURANCE COMPANY 1.63% 20 156
AUTOMOBILE INS CO OF HARTFORD CT 0.07% 0 0
AXA INSURANCE COMPANY 0.02% 0 0
BANKERS STANDARD INSURANCE COMPANY 0.51% 0 0
BERKLEY INSURANCE COMPANY 0.00% 0 0
BERKLEY INSURANCE COMPANY 0.00% 0 0
BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPANY 0.02% 0 0
BERKSHIRE HATHAWAY SPECIALTY INSURANCE COMPANY 0.00% 0 0
BITCO GENERAL INSURANCE CORPORATION 0.00% 0 0
CALIFORNIA CASUALTY GENERAL INSURANCE COMPANY OF OREGON 0.06% 1 215
CAMERON MUTUAL INSURANCE COMPANY 0.55% 3 69
CENTURY-NATIONAL INSURANCE COMPANY 0.02% 1 707
CHARTER OAK FIRE INSURANCE CO THE 0.01% 0 0
CHUBB INDEMNITY INSURANCE COMPANY 0.00% 0 0
CHUBB NATIONAL INSURANCE COMPANY 0.23% 0 0
CINCINNATI CASUALTY COMPANY THE 0.01% 0 0
CINCINNATI INSURANCE COMPANY THE 0.64% 0 0
CITIZENS INSURANCE COMPANY OF AMERICA 0.00% 0 0
COLONY SPECIALTY INSURANCE COMPANY 0.00% 0 0
COLUMBIA MUTUAL INSURANCE COMPANY 0.03% 0 0
COLUMBIA NATIONAL INSURANCE COMPANY 0.02% 0 0
CONTINENTAL INSURANCE COMPANY THE 0.00% 0 0
COUNTRY MUTUAL INSURANCE COMPANY 0.86% 7 103
CRESTBROOK INSURANCE COMPANY 0.42% 0 0
DEPOSITORS INSURANCE COMPANY 0.00% 0 0
DORINCO REINSURANCE COMPANY 0.00% 0 0
ECONOMY PREFERRED INSURANCE COMPANY 0.00% 0 0
ECONOMY PREMIER ASSURANCE COMPANY 0.07% 0 0
ELECTRIC INSURANCE COMPANY 0.25% 2 102
EMPLOYERS MUTUAL CASUALTY COMPANY 0.01% 0 0
ENCOMPASS INDEMNITY COMPANY 0.29% 3 131
ENCOMPASS INSURANCE COMPANY OF AMERICA 0.00% 0 0
ESURANCE INSURANCE COMPANY 0.16% 5 405
ESURANCE PROPERTY & CASUALTY INSURANCE COMPANY 0.02% 0 0
EVERETT CASH MUTUAL INSURANCE CO. 0.10% 0 0
EXECUTIVE RISK INDEMNITY INC 0.00% 0 0
FALLS LAKE NATIONAL INSURANCE COMPANY 0.01% 0 0
FARM BUREAU TOWN & COUNTRY INS CO OF MO 5.20% 37 90
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 0.15% 1 85
FARMERS INSURANCE EXCHANGE 4.68% 29 79
FARMERS PROPERTY AND CASUALTY INSURANCE COMPANY 0.24% 2 105
FCCI INSURANCE COMPANY 0.01% 0 0
FEDERAL INSURANCE COMPANY 0.06% 0 0
FEDERATED RURAL ELECTRIC INSURANCE EXCHANGE 0.02% 0 0
FIRE INSURANCE EXCHANGE 0.51% 8 201
FIREMANS FUND INSURANCE COMPANY 0.04% 0 0
FIRST ACCEPTANCE INSURANCE COMPANY INC 0.00% 0 0
FIRST AMERICAN PROPERTY & CASUALTY INSURANCE COMPANY 0.00% 0 0
FIRST CHICAGO INSURANCE COMPANY 0.00% 0 0
FOREMOST INSURANCE COMPANY GRAND RAPIDS MICHIGAN 1.05% 8 97
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY 0.07% 0 0
GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY 0.40% 3 95
GENERAL SECURITY NATIONAL INSURANCE COMPANY 0.00% 0 0
GENERAL SECURITY NATIONAL INSURANCE COMPANY 0.00% 0 0
GENERAL SECURITY NATIONAL INSURANCE COMPANY 0.00% 0 0
GRANITE STATE INSURANCE COMPANY 0.02% 0 0
GREAT AMERICAN ALLIANCE INSURANCE COMPANY 0.00% 0 0
GREAT AMERICAN ASSURANCE COMPANY 0.00% 1 6907
GREAT AMERICAN INSURANCE COMPANY 0.01% 0 0
GREAT AMERICAN INSURANCE COMPANY OF NEW YORK 0.00% 0 0
GREAT NORTHERN INSURANCE COMPANY 0.29% 0 0
GRINNELL MUTUAL REINSURANCE COMPANY 0.01% 0 0
HANOVER INSURANCE COMPANY THE 0.00% 0 0
HARTFORD ACCIDENT & INDEMNITY CO 0.00% 0 0
HARTFORD CASUALTY INSURANCE CO 0.01% 0 0
HARTFORD FIRE INSURANCE COMPANY 0.01% 0 0
HARTFORD INSURANCE COMPANY OF THE MIDWEST 0.06% 4 791
HARTFORD UNDERWRITERS INSURANCE COMPANY 0.14% 2 177
HAULERS INSURANCE COMPANY INC 0.02% 0 0
HOMESITE INDEMNITY COMPANY 0.29% 9 400
HOMESITE INSURANCE COMPANY OF THE MIDWEST 0.62% 6 123
HORACE MANN INSURANCE COMPANY 0.05% 1 268
HOUSING ENTERPRISE INSURANCE COMPANY INC 0.00% 0 0
HUDSON INSURANCE COMPANY 0.00% 0 0
ILLINOIS NATIONAL INSURANCE COMPANY 0.00% 0 0
IMPERIUM INSURANCE COMPANY 0.00% 0 0
INDEMNITY INSURANCE COMPANY OF NORTH AMERICA 0.14% 1 90
INDEPENDENT MUTUAL FIRE INSURANCE COMPANY 0.00% 0 0
INSURANCE COMPANY OF THE STATE OF PENNSYLVANIA 0.12% 0 0
KEMPER INDEPENDENCE INSURANCE COMPANY 0.01% 0 0
LEMONADE INSURANCE COMPANY 0.02% 0 0
LIBERTY INSURANCE CORPORATION 0.99% 17 218
LIBERTY MUTUAL FIRE INSURANCE COMPANY 0.27% 6 284
LIBERTY MUTUAL INSURANCE COMPANY 0.04% 1 318
LIBERTY MUTUAL PERSONAL INSURANCE COMPANY 0.58% 3 65
LITITZ MUTUAL INSURANCE COMPANY 0.35% 2 73
LM INSURANCE CORPORATION 0.24% 1 52
LYNDON SOUTHERN INSURANCE COMPANY 0.00% 0 0
MADISON MUTUAL INSURANCE COMPANY 0.10% 3 363
MARKEL AMERICAN INSURANCE COMPANY 0.01% 0 0
MARKEL INSURANCE COMPANY 0.01% 0 0
MASSACHUSETTS BAY INSURANCE COMPANY 0.00% 0 0
MERASTAR INSURANCE COMPANY 0.00% 0 0
MID CENTURY INSURANCE COMPANY 0.54% 4 93
MIDWEST FAMILY MUTUAL INSURANCE COMPANY 0.01% 0 0
MILFORD CASUALTY INSURANCE COMPANY 0.00% 0 0
MUTUALAID EXCHANGE 0.16% 1 82
NATIONAL CASUALTY COMPANY 0.01% 0 0
NATIONAL SUMMIT INSURANCE COMPANY 0.01% 0 0
NATIONAL SURETY CORPORATION 0.03% 0 0
NATIONAL TRUST INSURANCE COMPANY 0.02% 0 0
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURG PA 0.02% 0 0
NATIONWIDE AFFINITY INSURANCE COMPANY OF AMERICA 1.89% 13 87
NATIONWIDE AGRIBUSINESS INSURANCE COMPANY 0.91% 0 0
NATIONWIDE INSURANCE COMPANY OF AMERICA 0.38% 5 166
NATIONWIDE MUTUAL INSURANCE COMPANY 0.42% 1 30
NEW HAMPSHIRE INSURANCE COMPANY 0.00% 0 0
NEW HORIZONS INSURANCE COMPANY OF MISSOURI 0.23% 1 55
NORFOLK & DEDHAM MUTUAL FIRE INSURANCE COMPANY 0.02% 0 0
OAK RIVER INSURANCE COMPANY 0.01% 0 0
OHIO CASUALTY INSURANCE COMPANY 0.01% 0 0
OHIO SECURITY INSURANCE COMPANY 0.02% 1 696
OLD RELIABLE CASUALTY COMPANY 0.07% 8 1517
PACIFIC INDEMNITY COMPANY 0.08% 0 0
PENN MILLERS INSURANCE COMPANY 0.12% 0 0
PENNSYLVANIA LUMBERMENS MUTUAL INSURANCE COMPANY 0.06% 0 0
PHARMACISTS MUTUAL INSURANCE COMPANY 0.01% 0 0
PHILADELPHIA INDEMNITY INSURANCE COMPANY 0.00% 0 0
PHOENIX INSURANCE COMPANY THE 0.01% 0 0
PRAETORIAN INSURANCE COMPANY 0.04% 1 282
PRIVILEGE UNDERWRITERS RECIPROCAL EXCHANGE 0.28% 0 0
PRODUCERS AGRICULTURE INSURANCE COMPANY 0.04% 0 0
PROGRESSIVE CASUALTY INSURANCE COMPANY 0.26% 6 290
PROPERTY & CASUALTY INSURANCE COMPANY OF HARTFORD 0.26% 2 99
QBE INSURANCE CORPORATION 0.06% 1 216
RLI INSURANCE COMPANY 0.00% 0 0
ROOT INSURANCE COMPANY 0.00% 1 3515
RSUI INDEMNITY COMPANY 0.11% 0 0
SAFECO INSURANCE COMPANY OF AMERICA 5.00% 24 61
SCOTTSDALE INDEMNITY COMPANY 0.00% 0 0
SECURA INSURANCE COMPANY 0.01% 0 0
SECURA SUPREME INSURANCE COMPANY 0.09% 1 147
SECURITY NATIONAL INSURANCE COMPANY 0.00% 0 0
SELECTIVE INSURANCE COMPANY OF AMERICA 0.06% 0 0
SELECTIVE INSURANCE COMPANY OF SOUTH CAROLINA 0.05% 0 0
SELECTIVE INSURANCE COMPANY OF THE SOUTHEAST 0.02% 0 0
SENTINEL INSURANCE COMPANY LTD 0.02% 0 0
SHELTER GENERAL INSURANCE COMPANY 0.01% 0 0
SHELTER MUTUAL INSURANCE COMPANY 6.57% 33 64
SOUTHERN INSURANCE COMPANY 0.00% 0 0
SPINNAKER INSURANCE COMPANY 0.18% 2 145
STANDARD FIRE INSURANCE COMPANY 0.29% 2 87
STANDARD GUARANTY INSURANCE COMPANY 0.48% 1 27
STAR INSURANCE COMPANY 0.00% 0 0
STARNET INSURANCE COMPANY 0.00% 0 0
STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY 0.13% 0 0
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 0.72% 7 124
STATE FARM FIRE AND CASUALTY COMPANY 23.01% 157 87
STILLWATER INSURANCE COMPANY 0.11% 0 0
SWISS RE CORPORATE SOLUTIONS AMERICA INSURANCE CORPORATION 0.00% 0 0
SWISS RE CORPORATE SOLUTIONS ELITE INSURANCE CORPORATION 0.01% 0 0
T.H.E. INSURANCE COMPANY 0.00% 0 0
TEACHERS INSURANCE COMPANY 0.08% 1 154
TECHNOLOGY INSURANCE COMPANY 0.00% 0 0
TOGGLE INSURANCE COMPANY 0.01% 1 2022
TOWER HILL PRIME INSURANCE COMPANY 0.01% 0 0
TRADERS INSURANCE COMPANY 0.00% 0 0
TRAVELERS HOME AND MARINE INSURANCE COMPANY THE 1.92% 17 112
TRAVELERS INDEMNITY COMPANY 0.01% 0 0
TRAVELERS INDEMNITY COMPANY OF AMERICA 0.05% 0 0
TRAVELERS INDEMNITY COMPANY OF CONNECTICUT 0.01% 0 0
TRAVELERS PERSONAL INSURANCE COMPANY 1.27% 10 100
TRAVELERS PROPERTY CASUALTY COMPANY OF AMERICA 0.00% 0 0
TRAVELERS PROPERTY CASUALTY INSURANCE COMPANY 0.08% 0 0
TRUMBULL INSURANCE COMPANY 0.34% 5 189
TWIN CITY FIRE INSURANCE COMPANY 0.05% 0 0
UNITED FIRE AND CASUALTY COMPANY 0.06% 1 197
UNITED HOME INSURANCE COMPANY 0.30% 4 169
UNITED SERVICES AUTOMOBILE ASSOCIATION 1.97% 13 84
UNITRIN DIRECT PROPERTY & CASUALTY COMPANY 0.00% 0 0
UNITRIN PREFERRED INSURANCE COMPANY 0.01% 1 1408
UNITRIN SAFEGUARD INSURANCE COMPANY 0.04% 0 0
USAA CASUALTY INSURANCE COMPANY 1.17% 7 76
USAA GENERAL INDEMNITY COMPANY 1.10% 11 127
VERLAN FIRE INSURANCE COMPANY 0.02% 0 0
VIGILANT INSURANCE COMPANY 0.07% 0 0
WCF SELECT INSURANCE COMPANY 0.00% 0 0
WEST AMERICAN INSURANCE COMPANY 0.00% 0 0
WEST AMERICAN INSURANCE COMPANY 0.00% 0 0
WEST BEND MUTUAL INSURANCE COMPANY 0.22% 0 0
WESTFIELD INSURANCE COMPANY 0.02% 0 0
WESTPORT INSURANCE CORPORATION 0.02% 0 0
XL SPECIALTY INSURANCE COMPANY 0.00% 0 0
Subtotal for Selection: 100.00% 788    
Total for Entire Home Market: 100.00% 788    

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