Missouri Department of Insurance

Quick Navigation

  • Skip to Main Content
  • MO.gov
  • Governor Parson
  • Find an Agency
  • Online Services
Search

Toolbar Links

  • GovDelivery
  • Contact us
  • Watch Videos on Youtube
  • Follow us on Twitter
  • Like us on Facebook
  • HOME
  • CONSUMERS
  • PRODUCERS
  • OTHER LICENSEES
  • COMPANIES
  • REPORTS
  • LAWS, RULES & GUIDANCE
border image

Company Appendix Search

Reset

2019 Home Complaint Index

An index of 100 is considered average



Company Name Market Share 2019 Number of Complaints 2019 Complaint Index
ACUITY A MUTUAL INSURANCE COMPANY 0.29% 2 82
AEGIS SECURITY INSURANCE COMPANY 0.03% 2 856
AFFILIATED FM INSURANCE COMPANY 0.00% 0 0
AGRI GENERAL INSURANCE COMPANY 0.39% 0 0
AIG PROPERTY CASUALTY COMPANY 0.20% 0 0
ALLIANZ GLOBAL RISKS US INSURANCE COMPANY 0.11% 0 0
ALLIED PROPERTY & CASUALTY INSURANCE COMPANY 0.05% 0 0
ALLSTATE INDEMNITY COMPANY 0.51% 6 138
ALLSTATE INSURANCE COMPANY 0.40% 9 266
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 0.57% 10 207
ALLSTATE VEHICLE AND PROPERTY INSURANCE COMPANY 1.53% 15 115
ALPHA PROPERTY & CASUALTY INSURANCE CO 0.00% 0 0
AMCO INSURANCE COMPANY 0.41% 2 58
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 0.30% 8 318
AMERICAN CASUALTY COMPANY OF READING PENNSYLVANIA 0.00% 0 0
AMERICAN ECONOMY INSURANCE COMPANY 0.11% 0 0
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 0.29% 3 120
AMERICAN FAMILY HOME INSURANCE COMPANY 0.04% 1 335
AMERICAN FAMILY INSURANCE COMPANY 2.31% 21 107
AMERICAN FAMILY MUTUAL INSURANCE COMPANY S.I. 11.23% 128 134
AMERICAN FIRE & CASUALTY COMPANY 0.00% 0 0
AMERICAN HOME ASSURANCE COMPANY 0.12% 0 0
AMERICAN INSURANCE COMPANY THE 0.02% 0 0
AMERICAN MODERN HOME INSURANCE CO 0.07% 1 158
AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY 0.48% 8 198
AMERICAN MODERN SELECT INSURANCE COMPANY 0.30% 7 277
AMERICAN NATIONAL GENERAL INSURANCE COMPANY 0.00% 0 0
AMERICAN NATIONAL PROPERTY & CASUALTY COMPANY 0.64% 9 164
AMERICAN RELIABLE INSURANCE COMPANY 0.03% 0 0
AMERICAN SECURITY INSURANCE COMPANY 0.01% 0 0
AMERICAN STATES INSURANCE COMPANY 0.02% 1 652
AMERICAN STRATEGIC INSURANCE CORP 1.13% 6 62
AMERISURE INSURANCE COMPANY 0.00% 0 0
AMERISURE MUTUAL INSURANCE COMPANY 0.00% 0 0
AMERISURE PARTNERS INSURANCE COMPANY 0.00% 0 0
AMGUARD INSURANCE COMPANY 0.00% 0 0
AMICA MUTUAL INSURANCE COMPANY 0.27% 6 261
AMTRUST INSURANCE COMPANY 0.00% 0 0
ARCH INSURANCE COMPANY 0.00% 0 0
ARGONAUT INSURANCE COMPANY 0.00% 0 0
ARMED FORCES INSURANCE EXCHANGE 0.06% 1 201
AUTO CLUB FAMILY INSURANCE COMPANY 3.12% 44 166
AUTO OWNERS INSURANCE COMPANY 1.53% 16 123
AUTOMOBILE INS CO OF HARTFORD CT 0.08% 0 0
AXA INSURANCE COMPANY 0.03% 0 0
BANKERS STANDARD INSURANCE COMPANY 0.54% 0 0
BERKLEY INSURANCE COMPANY 0.00% 0 0
BERKLEY INSURANCE COMPANY 0.00% 0 0
BERKSHIRE HATHAWAY HOMESTATE INSURANCE COMPANY 0.01% 0 0
BERKSHIRE HATHAWAY SPECIALTY INSURANCE COMPANY 0.00% 0 0
BITCO GENERAL INSURANCE CORPORATION 0.00% 0 0
CALIFORNIA CASUALTY GENERAL INSURANCE COMPANY OF OREGON 0.06% 3 588
CAMERON MUTUAL INSURANCE COMPANY 0.56% 6 126
CENTURY-NATIONAL INSURANCE COMPANY 0.01% 1 845
CHARTER OAK FIRE INSURANCE CO THE 0.01% 0 0
CHUBB INDEMNITY INSURANCE COMPANY 0.00% 0 0
CHUBB NATIONAL INSURANCE COMPANY 0.21% 0 0
CINCINNATI INSURANCE COMPANY THE 0.61% 1 19
CITIZENS INSURANCE COMPANY OF AMERICA 0.00% 0 0
COLUMBIA MUTUAL INSURANCE COMPANY 0.06% 0 0
COLUMBIA NATIONAL INSURANCE COMPANY 0.04% 0 0
CONTINENTAL INSURANCE COMPANY THE 0.00% 0 0
COUNTRY MUTUAL INSURANCE COMPANY 1.16% 9 91
CRESTBROOK INSURANCE COMPANY 0.27% 0 0
DEPOSITORS INSURANCE COMPANY 0.01% 0 0
DORINCO REINSURANCE COMPANY 0.01% 0 0
ECONOMY PREFERRED INSURANCE COMPANY 0.00% 0 0
ECONOMY PREMIER ASSURANCE COMPANY 0.17% 0 0
ELECTRIC INSURANCE COMPANY 0.31% 2 77
EMPLOYERS MUTUAL CASUALTY COMPANY 0.03% 1 360
ENCOMPASS INDEMNITY COMPANY 0.27% 4 172
ENCOMPASS INSURANCE COMPANY OF AMERICA 0.00% 0 0
ESURANCE INSURANCE COMPANY 0.21% 3 166
ESURANCE PROPERTY & CASUALTY INSURANCE COMPANY 0.02% 0 0
EVERETT CASH MUTUAL INSURANCE CO. 0.04% 0 0
FALLS LAKE NATIONAL INSURANCE COMPANY 0.01% 0 0
FARM BUREAU TOWN & COUNTRY INS CO OF MO 5.13% 40 92
FARMERS GROUP PROPERTY AND CASUALTY INSURANCE COMPANY 0.14% 0 0
FARMERS INSURANCE EXCHANGE 4.76% 35 87
FARMERS PROPERTY AND CASUALTY INSURANCE COMPANY 0.24% 0 0
FCCI INSURANCE COMPANY 0.02% 0 0
FEDERAL INSURANCE COMPANY 0.06% 0 0
FEDERATED RURAL ELECTRIC INSURANCE EXCHANGE 0.02% 0 0
FIRE INSURANCE EXCHANGE 0.57% 7 145
FIREMANS FUND INSURANCE COMPANY 0.01% 0 0
FIRST ACCEPTANCE INSURANCE COMPANY INC 0.00% 0 0
FIRST AMERICAN PROPERTY & CASUALTY INSURANCE COMPANY 0.00% 0 0
FIRST CHICAGO INSURANCE COMPANY 0.00% 0 0
FOREMOST INSURANCE COMPANY GRAND RAPIDS MICHIGAN 1.05% 9 101
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY 0.08% 0 0
GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY 0.35% 3 100
GRANITE STATE INSURANCE COMPANY 0.03% 0 0
GREAT AMERICAN ALLIANCE INSURANCE COMPANY 0.00% 0 0
GREAT AMERICAN ASSURANCE COMPANY 0.00% 0 0
GREAT AMERICAN INSURANCE COMPANY 0.01% 0 0
GREAT AMERICAN INSURANCE COMPANY OF NEW YORK 0.01% 0 0
GREAT NORTHERN INSURANCE COMPANY 0.30% 0 0
GRINNELL MUTUAL REINSURANCE COMPANY 0.01% 2 2036
GUIDEONE INSURANCE COMPANY 0.00% 1 9999
HANOVER INSURANCE COMPANY THE 0.00% 0 0
HARTFORD ACCIDENT & INDEMNITY CO 0.00% 0 0
HARTFORD CASUALTY INSURANCE CO 0.01% 0 0
HARTFORD FIRE INSURANCE COMPANY 0.01% 0 0
HARTFORD INSURANCE COMPANY OF THE MIDWEST 0.06% 4 727
HARTFORD UNDERWRITERS INSURANCE COMPANY 0.16% 4 286
HAULERS INSURANCE COMPANY INC 0.02% 0 0
HDI GLOBAL INSURANCE COMPANY 0.02% 0 0
HOMESITE INDEMNITY COMPANY 0.41% 8 229
HOMESITE INSURANCE COMPANY OF THE MIDWEST 0.46% 3 77
HORACE MANN INSURANCE COMPANY 0.06% 1 199
HOUSING ENTERPRISE INSURANCE COMPANY INC 0.00% 0 0
HUDSON INSURANCE COMPANY 0.00% 0 0
ILLINOIS NATIONAL INSURANCE COMPANY 0.00% 0 0
IMPERIUM INSURANCE COMPANY 0.00% 0 0
INDEMNITY INSURANCE COMPANY OF NORTH AMERICA 0.15% 0 0
INDEPENDENT MUTUAL FIRE INSURANCE COMPANY 0.00% 0 0
INSURANCE COMPANY OF THE STATE OF PENNSYLVANIA 0.12% 0 0
KEMPER INDEPENDENCE INSURANCE COMPANY 0.01% 0 0
LEMONADE INSURANCE COMPANY 0.00% 0 0
LIBERTY INSURANCE CORPORATION 1.57% 16 120
LIBERTY MUTUAL FIRE INSURANCE COMPANY 0.35% 7 237
LIBERTY MUTUAL INSURANCE COMPANY 0.01% 1 929
LIBERTY MUTUAL PERSONAL INSURANCE COMPANY 0.09% 0 0
LITITZ MUTUAL INSURANCE COMPANY 0.39% 3 92
LM INSURANCE CORPORATION 0.31% 6 228
LYNDON SOUTHERN INSURANCE COMPANY 0.00% 0 0
MADISON MUTUAL INSURANCE COMPANY 0.11% 5 548
MARKEL AMERICAN INSURANCE COMPANY 0.01% 1 1140
MARKEL INSURANCE COMPANY 0.01% 0 0
MASSACHUSETTS BAY INSURANCE COMPANY 0.00% 0 0
MERASTAR INSURANCE COMPANY 0.00% 0 0
MID CENTURY INSURANCE COMPANY 0.62% 4 75
MIDWEST FAMILY MUTUAL INSURANCE COMPANY 0.00% 0 0
MILFORD CASUALTY INSURANCE COMPANY 0.00% 0 0
MUTUALAID EXCHANGE 0.27% 1 43
NATIONAL CASUALTY COMPANY 0.00% 0 0
NATIONAL SUMMIT INSURANCE COMPANY 0.02% 0 0
NATIONAL SURETY CORPORATION 0.03% 0 0
NATIONAL TRUST INSURANCE COMPANY 0.02% 0 0
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURG PA 0.01% 0 0
NATIONWIDE AFFINITY INSURANCE COMPANY OF AMERICA 2.15% 20 110
NATIONWIDE AGRIBUSINESS INSURANCE COMPANY 0.92% 0 0
NATIONWIDE INSURANCE COMPANY OF AMERICA 0.45% 9 236
NATIONWIDE MUTUAL INSURANCE COMPANY 0.15% 0 0
NEW HAMPSHIRE INSURANCE COMPANY 0.00% 2 9999
NEW HORIZONS INSURANCE COMPANY OF MISSOURI 0.23% 1 50
NORFOLK & DEDHAM MUTUAL FIRE INSURANCE COMPANY 0.01% 0 0
OAK RIVER INSURANCE COMPANY 0.00% 0 0
OHIO SECURITY INSURANCE COMPANY 0.00% 0 0
OLD RELIABLE CASUALTY COMPANY 0.07% 13 2061
PACIFIC INDEMNITY COMPANY 0.08% 0 0
PENN MILLERS INSURANCE COMPANY 0.08% 0 0
PENNSYLVANIA LUMBERMENS MUTUAL INSURANCE COMPANY 0.02% 0 0
PENNSYLVANIA NATIONAL MUTUAL CASUALTY INSURANCE COMPANY 0.00% 0 0
PHARMACISTS MUTUAL INSURANCE COMPANY 0.01% 0 0
PHOENIX INSURANCE COMPANY THE 0.01% 0 0
PRAETORIAN INSURANCE COMPANY 0.05% 1 245
PRIVILEGE UNDERWRITERS RECIPROCAL EXCHANGE 0.25% 1 47
PROGRESSIVE CASUALTY INSURANCE COMPANY 0.27% 5 216
PROPERTY & CASUALTY INSURANCE COMPANY OF HARTFORD 0.29% 2 81
QBE INSURANCE CORPORATION 0.10% 1 117
REGENT INSURANCE COMPANY 0.01% 0 0
RLI INSURANCE COMPANY 0.00% 0 0
ROOT INSURANCE COMPANY 0.00% 0 0
RSUI INDEMNITY COMPANY 0.11% 0 0
SAFECO INSURANCE COMPANY OF AMERICA 5.40% 25 54
SCOTTSDALE INDEMNITY COMPANY 0.00% 0 0
SECURA INSURANCE COMPANY 0.01% 0 0
SECURA SUPREME INSURANCE COMPANY 0.08% 0 0
SECURITY NATIONAL INSURANCE COMPANY 0.00% 0 0
SELECTIVE INSURANCE COMPANY OF AMERICA 0.12% 0 0
SELECTIVE INSURANCE COMPANY OF SOUTH CAROLINA 0.09% 0 0
SELECTIVE INSURANCE COMPANY OF THE SOUTHEAST 0.04% 0 0
SENTINEL INSURANCE COMPANY LTD 0.03% 2 870
SENTRY INSURANCE COMPANY 0.00% 0 0
SHELTER GENERAL INSURANCE COMPANY 0.01% 0 0
SHELTER MUTUAL INSURANCE COMPANY 6.58% 34 61
SOUTHERN INSURANCE COMPANY 0.00% 0 0
SPINNAKER INSURANCE COMPANY 0.07% 2 324
STANDARD FIRE INSURANCE COMPANY 0.34% 3 103
STANDARD GUARANTY INSURANCE COMPANY 0.48% 2 49
STAR INSURANCE COMPANY 0.00% 0 0
STARNET INSURANCE COMPANY 0.00% 0 0
STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY 0.17% 0 0
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 0.54% 5 110
STATE FARM FIRE AND CASUALTY COMPANY 22.83% 149 77
STILLWATER INSURANCE COMPANY 0.12% 0 0
SWISS RE CORPORATE SOLUTIONS AMERICA INSURANCE CORPORATION 0.00% 0 0
SWISS RE CORPORATE SOLUTIONS ELITE INSURANCE CORPORATION 0.01% 0 0
T.H.E. INSURANCE COMPANY 0.00% 0 0
TEACHERS INSURANCE COMPANY 0.10% 2 238
TECHNOLOGY INSURANCE COMPANY 0.00% 0 0
TOGGLE INSURANCE COMPANY 0.00% 0 0
TOWER HILL PRIME INSURANCE COMPANY 0.01% 0 0
TRADERS INSURANCE COMPANY 0.00% 0 0
TRAVELERS HOME AND MARINE INSURANCE COMPANY THE 2.25% 27 141
TRAVELERS INDEMNITY COMPANY 0.01% 1 1259
TRAVELERS INDEMNITY COMPANY OF AMERICA 0.05% 0 0
TRAVELERS INDEMNITY COMPANY OF CONNECTICUT 0.01% 0 0
TRAVELERS PERSONAL INSURANCE COMPANY 0.59% 3 60
TRAVELERS PROPERTY CASUALTY COMPANY OF AMERICA 0.00% 0 0
TRAVELERS PROPERTY CASUALTY INSURANCE COMPANY 0.09% 0 0
TRUMBULL INSURANCE COMPANY 0.34% 7 242
TWIN CITY FIRE INSURANCE COMPANY 0.06% 0 0
UNION INSURANCE COMPANY OF PROVIDENCE 0.00% 1 9999
UNITED FIRE AND CASUALTY COMPANY 0.07% 0 0
UNITED HOME INSURANCE COMPANY 0.31% 7 268
UNITED SERVICES AUTOMOBILE ASSOCIATION 1.90% 10 62
UNITRIN DIRECT PROPERTY & CASUALTY COMPANY 0.00% 0 0
UNITRIN PREFERRED INSURANCE COMPANY 0.02% 1 667
UNITRIN SAFEGUARD INSURANCE COMPANY 0.02% 0 0
USAA CASUALTY INSURANCE COMPANY 1.10% 7 75
USAA GENERAL INDEMNITY COMPANY 1.02% 10 115
VERLAN FIRE INSURANCE COMPANY 0.02% 0 0
VIGILANT INSURANCE COMPANY 0.08% 0 0
WCF SELECT INSURANCE COMPANY 0.00% 0 0
WEST BEND MUTUAL INSURANCE COMPANY 0.28% 0 0
WESTFIELD INSURANCE COMPANY 0.02% 0 0
WESTON PROPERTY & CASUALTY INSURANCE COMPANY 0.00% 0 0
WESTPORT INSURANCE CORPORATION 0.02% 0 0
Subtotal for Selection: 100.00% 850    
Total for Entire Home Market: 100.00% 850    

About the Department

  • About Us
  • About the Director
  • Contact Us
  • FAQ's
  • Industry Forms
  • Purchasing (Vendors)

Other DCI Websites

  • DCI Home
  • Finance
  • Credit Unions
  • Professional Registration
  • Office of the Public Counsel
  • Public Service Commission

Popular Links

  • File a Complaint
  • News Releases
  • Find an Insurance Agent or Agency
  • Find an Insurance Company
  • Jobs
  • Laws, Rules & Guidance

Connect With Us

  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
  • Email
  • GovDelivery

Governor
Michael L. Parson

Mo.gov State of Missouri

Director
Chlora Lindley-Myers

State of Missouri Navigation

  • Privacy Policy
  • Accessibility
  • Contact Us
  • Proposed Rules