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Company Appendix Search

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2018 Home Complaint Index

An index of 100 is considered average



Company Name Market Share 2018 Number of Complaints 2018 Complaint Index
ACUITY A MUTUAL INSURANCE COMPANY 0.29% 1 39
AEGIS SECURITY INSURANCE COMPANY 0.02% 1 629
AFFILIATED FM INSURANCE COMPANY 0.00% 0 0
AGRI GENERAL INSURANCE COMPANY 0.41% 0 0
AIG PROPERTY CASUALTY COMPANY 0.19% 0 0
ALLIANZ GLOBAL RISKS US INSURANCE COMPANY 0.07% 0 0
ALLIED PROPERTY & CASUALTY INSURANCE COMPANY 0.06% 0 0
ALLSTATE INDEMNITY COMPANY 0.55% 12 246
ALLSTATE INSURANCE COMPANY 0.44% 11 280
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 0.66% 11 188
ALLSTATE VEHICLE AND PROPERTY INSURANCE COMPANY 1.31% 11 95
ALPHA PROPERTY & CASUALTY INSURANCE CO 0.00% 0 0
AMCO INSURANCE COMPANY 0.49% 6 139
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 0.28% 6 240
AMERICAN ECONOMY INSURANCE COMPANY 0.05% 0 0
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 0.30% 15 567
AMERICAN FAMILY HOME INSURANCE COMPANY 0.05% 0 0
AMERICAN FAMILY INSURANCE COMPANY 1.40% 11 89
AMERICAN FAMILY MUTUAL INSURANCE COMPANY S.I. 12.30% 146 134
AMERICAN HOME ASSURANCE COMPANY 0.26% 0 0
AMERICAN INSURANCE COMPANY THE 0.02% 0 0
AMERICAN MODERN HOME INSURANCE CO 0.11% 0 0
AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY 0.24% 2 93
AMERICAN MODERN SELECT INSURANCE COMPANY 0.43% 5 132
AMERICAN NATIONAL GENERAL INSURANCE COMPANY 0.00% 0 0
AMERICAN NATIONAL PROPERTY & CASUALTY COMPANY 0.65% 8 140
AMERICAN RELIABLE INSURANCE COMPANY 0.03% 0 0
AMERICAN SECURITY INSURANCE COMPANY 0.01% 0 0
AMERICAN SOUTHERN HOME INSURANCE COMPANY 0.00% 0 0
AMERICAN STATES INSURANCE COMPANY 0.03% 1 450
AMERICAN STRATEGIC INSURANCE CORP 0.65% 3 53
AMERISURE MUTUAL INSURANCE COMPANY 0.00% 0 0
AMERISURE PARTNERS INSURANCE COMPANY 0.00% 0 0
AMICA MUTUAL INSURANCE COMPANY 0.26% 2 88
AMTRUST INSURANCE COMPANY 0.00% 0 0
ARCH INSURANCE COMPANY 0.00% 0 0
ARGONAUT INSURANCE COMPANY 0.00% 0 0
ARMED FORCES INSURANCE EXCHANGE 0.06% 1 178
ASPEN AMERICAN INSURANCE COMPANY 0.00% 0 0
ASSOCIATED INDEMNITY CORPORATION 0.00% 0 0
AUTO CLUB FAMILY INSURANCE COMPANY 3.23% 50 175
AUTO OWNERS INSURANCE COMPANY 1.37% 9 74
AUTOMOBILE INS CO OF HARTFORD CT 0.09% 0 0
AXA INSURANCE COMPANY 0.03% 0 0
BANKERS STANDARD INSURANCE COMPANY 0.56% 1 20
BERKLEY INSURANCE COMPANY 0.00% 0 0
BERKLEY INSURANCE COMPANY 0.00% 0 0
CALIFORNIA CASUALTY GENERAL INSURANCE COMPANY OF OREGON 0.06% 3 536
CAMERON MUTUAL INSURANCE COMPANY 0.57% 7 139
CENTURY-NATIONAL INSURANCE COMPANY 0.01% 1 980
CHARTER OAK FIRE INSURANCE CO THE 0.01% 0 0
CHUBB NATIONAL INSURANCE COMPANY 0.19% 0 0
CINCINNATI INSURANCE COMPANY THE 0.57% 1 20
CITIZENS INSURANCE COMPANY OF AMERICA 0.00% 0 0
COLUMBIA MUTUAL INSURANCE COMPANY 0.09% 0 0
COLUMBIA NATIONAL INSURANCE COMPANY 0.05% 0 0
COUNTRY MUTUAL INSURANCE COMPANY 0.88% 10 129
CRESTBROOK INSURANCE COMPANY 0.21% 0 0
DEPOSITORS INSURANCE COMPANY 0.01% 0 0
DIAMOND STATE INSURANCE COMPANY 0.00% 0 0
DORINCO REINSURANCE COMPANY 0.01% 0 0
ECONOMY PREFERRED INSURANCE COMPANY 0.00% 0 0
ECONOMY PREMIER ASSURANCE COMPANY 0.09% 0 0
ELECTRIC INSURANCE COMPANY 0.37% 1 31
EMCASCO INSURANCE COMPANY 0.01% 0 0
EMPLOYERS MUTUAL CASUALTY COMPANY 0.04% 2 605
ENCOMPASS INDEMNITY COMPANY 0.27% 3 125
ENCOMPASS INSURANCE COMPANY OF AMERICA 0.01% 0 0
ESURANCE INSURANCE COMPANY 0.15% 5 390
ESURANCE PROPERTY & CASUALTY INSURANCE COMPANY 0.03% 2 815
FARM BUREAU TOWN & COUNTRY INS CO OF MO 5.12% 35 77
FARMERS INSURANCE EXCHANGE 4.82% 31 73
FCCI INSURANCE COMPANY 0.03% 0 0
FEDERAL INSURANCE COMPANY 0.06% 0 0
FEDERATED RURAL ELECTRIC INSURANCE EXCHANGE 0.02% 0 0
FIRE INSURANCE EXCHANGE 0.65% 13 227
FIREMANS FUND INSURANCE COMPANY 0.01% 0 0
FIRST ACCEPTANCE INSURANCE COMPANY INC 0.00% 0 0
FIRST AMERICAN PROPERTY & CASUALTY INSURANCE COMPANY 0.00% 0 0
FIRST CHICAGO INSURANCE COMPANY 0.00% 0 0
FIRST NATIONAL INSURANCE COMPANY OF AMERICA 0.00% 0 0
FOREMOST INSURANCE COMPANY GRAND RAPIDS MICHIGAN 1.09% 8 83
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY 0.09% 0 0
GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY 0.31% 3 109
GENERAL INSURANCE COMPANY OF AMERICA 0.00% 0 0
GRANITE STATE INSURANCE COMPANY 0.05% 0 0
GREAT AMERICAN ALLIANCE INSURANCE COMPANY 0.00% 0 0
GREAT AMERICAN ASSURANCE COMPANY 0.00% 1 6881
GREAT AMERICAN INSURANCE COMPANY 0.01% 0 0
GREAT AMERICAN INSURANCE COMPANY OF NEW YORK 0.01% 0 0
GREAT DIVIDE INSURANCE COMPANY 0.00% 0 0
GREAT NORTHERN INSURANCE COMPANY 0.31% 0 0
GRINNELL MUTUAL REINSURANCE COMPANY 0.01% 3 3751
GUIDEONE MUTUAL INSURANCE COMPANY 0.02% 1 656
GUIDEONE SPECIALTY MUTUAL INSURANCE COMPANY 0.02% 1 556
HANOVER INSURANCE COMPANY THE 0.00% 0 0
HARCO NATIONAL INSURANCE COMPANY 0.01% 0 0
HARTFORD ACCIDENT & INDEMNITY CO 0.00% 0 0
HARTFORD CASUALTY INSURANCE CO 0.01% 0 0
HARTFORD FIRE INSURANCE COMPANY 0.01% 0 0
HARTFORD INSURANCE COMPANY OF MIDWEST THE 0.09% 4 530
HARTFORD UNDERWRITERS INSURANCE COMPANY 0.19% 3 180
HAULERS INSURANCE COMPANY INC 0.02% 0 0
HDI GLOBAL INSURANCE COMPANY 0.02% 0 0
HOMESITE INDEMNITY COMPANY 0.36% 5 159
HOMESITE INSURANCE COMPANY OF THE MIDWEST 0.30% 1 38
HORACE MANN INSURANCE COMPANY 0.03% 0 0
ILLINOIS NATIONAL INSURANCE COMPANY 0.00% 0 0
IMPERIUM INSURANCE COMPANY 0.00% 0 0
INDEMNITY INSURANCE COMPANY OF NORTH AMERICA 0.17% 0 0
INDEPENDENT MUTUAL FIRE INSURANCE COMPANY 0.00% 0 0
INSURANCE COMPANY OF THE STATE OF PENNSYLVANIA 0.13% 0 0
KEMPER INDEPENDENCE INSURANCE COMPANY 0.01% 0 0
LIBERTY INSURANCE CORPORATION 1.71% 17 113
LIBERTY MUTUAL FIRE INSURANCE COMPANY 0.45% 9 227
LITITZ MUTUAL INSURANCE COMPANY 0.43% 1 26
LM INSURANCE CORPORATION 0.38% 15 452
LYNDON SOUTHERN INSURANCE COMPANY 0.00% 0 0
MADISON MUTUAL INSURANCE COMPANY 0.10% 3 327
MARKEL AMERICAN INSURANCE COMPANY 0.01% 1 1514
MARKEL INSURANCE COMPANY 0.01% 1 1477
MASSACHUSETTS BAY INSURANCE COMPANY 0.00% 0 0
MERASTAR INSURANCE COMPANY 0.00% 0 0
METROPOLITAN GROUP PROPERTY & CASUALTY INSURANCE COMPANY 0.12% 0 0
METROPOLITAN PROPERTY & CASUALTY INSURANCE COMPANY 0.24% 1 47
MID CENTURY INSURANCE COMPANY 0.73% 4 62
MIDWEST FAMILY MUTUAL INSURANCE COMPANY 0.00% 0 0
MILFORD CASUALTY INSURANCE COMPANY 0.00% 0 0
MITSUI SUMITOMO INSURANCE USA INC 0.00% 0 0
MUTUALAID EXCHANGE 0.16% 2 138
NATIONAL CASUALTY COMPANY 0.00% 0 0
NATIONAL LLOYDS INSURANCE COMPANY 0.04% 2 564
NATIONAL SURETY CORPORATION 0.03% 0 0
NATIONAL TRUST INSURANCE COMPANY 0.02% 0 0
NATIONAL UNION FIRE INSURANCE COMPANY OF PITTSBURG PA 0.00% 0 0
NATIONWIDE AFFINITY INSURANCE COMPANY OF AMERICA 2.39% 18 85
NATIONWIDE AGRIBUSINESS INSURANCE COMPANY 0.91% 1 12
NATIONWIDE INSURANCE COMPANY OF AMERICA 0.49% 9 207
NATIONWIDE MUTUAL INSURANCE COMPANY 0.09% 0 0
NEW HAMPSHIRE INSURANCE COMPANY 0.00% 2 9999
NEW HORIZONS INSURANCE COMPANY OF MISSOURI 0.22% 0 0
NORFOLK & DEDHAM MUTUAL FIRE INSURANCE COMPANY 0.00% 0 0
OAK RIVER INSURANCE COMPANY 0.01% 1 1316
OLD RELIABLE CASUALTY COMPANY 0.08% 16 2176
OWNERS INSURANCE COMPANY 0.00% 1 9999
PACIFIC INDEMNITY COMPANY 0.08% 0 0
PENN MILLERS INSURANCE COMPANY 0.07% 0 0
PENNSYLVANIA NATIONAL MUTUAL CASUALTY INSURANCE COMPANY 0.00% 0 0
PHARMACISTS MUTUAL INSURANCE COMPANY 0.02% 0 0
PHOENIX INSURANCE COMPANY THE 0.01% 0 0
PRAETORIAN INSURANCE COMPANY 0.05% 1 229
PRIVILEGE UNDERWRITERS RECIPROCAL EXCHANGE 0.24% 1 48
PROGRESSIVE CASUALTY INSURANCE COMPANY 0.28% 4 164
PROPERTY & CASUALTY INSURANCE COMPANY OF HARTFORD 0.33% 2 68
QBE INSURANCE CORPORATION 0.09% 1 130
RLI INSURANCE COMPANY 0.00% 0 0
RSUI INDEMNITY COMPANY 0.11% 0 0
SAFECO INSURANCE COMPANY OF AMERICA 5.59% 26 53
SAFETY SPECIALTY INSURANCE COMPANY 0.00% 0 0
SCOTTSDALE INDEMNITY COMPANY 0.00% 0 0
SECURA INSURANCE A MUTUAL COMPANY 0.01% 0 0
SECURA SUPREME INSURANCE COMPANY 0.08% 0 0
SECURITY NATIONAL INSURANCE COMPANY 0.00% 0 0
SELECTIVE INSURANCE COMPANY OF AMERICA 0.18% 0 0
SELECTIVE INSURANCE COMPANY OF SOUTH CAROLINA 0.14% 0 0
SELECTIVE INSURANCE COMPANY OF THE SOUTHEAST 0.07% 1 165
SENTINEL INSURANCE COMPANY LTD 0.04% 2 559
SHELTER GENERAL INSURANCE COMPANY 0.01% 0 0
SHELTER MUTUAL INSURANCE COMPANY 6.75% 36 60
SOMPO AMERICA INSURANCE COMPANY 0.03% 0 0
SOUTHERN INSURANCE COMPANY 0.00% 0 0
SOUTHERN PIONEER PROPERTY AND CASUALTY INSURANCE COMPANY 0.00% 0 0
SPINNAKER INSURANCE COMPANY 0.02% 1 593
STANDARD FIRE INSURANCE COMPANY 0.41% 3 83
STANDARD GUARANTY INSURANCE COMPANY 0.52% 2 44
STAR INSURANCE COMPANY 0.00% 0 0
STARNET INSURANCE COMPANY 0.00% 0 0
STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY 0.21% 4 211
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 0.34% 3 100
STATE FARM FIRE AND CASUALTY COMPANY 23.14% 163 80
STATE NATIONAL INSURANCE COMPANY INC 0.00% 0 0
STILLWATER INSURANCE COMPANY 0.13% 1 85
SUPERIOR SPECIALTY INSURANCE COMPANY 0.00% 0 0
T H E INSURANCE COMPANY 0.00% 0 0
TEACHERS INSURANCE COMPANY 0.12% 2 194
TECHNOLOGY INSURANCE COMPANY 0.00% 0 0
TOWER HILL PRIME INSURANCE COMPANY 0.00% 0 0
TRADERS INSURANCE COMPANY 0.00% 0 0
TRAVELERS HOME AND MARINE INSURANCE COMPANY THE 2.39% 33 156
TRAVELERS INDEMNITY COMPANY 0.01% 1 1126
TRAVELERS INDEMNITY COMPANY OF AMERICA 0.06% 0 0
TRAVELERS INDEMNITY COMPANY OF CONNECTICUT 0.00% 0 0
TRAVELERS PERSONAL INSURANCE COMPANY 0.16% 0 0
TRAVELERS PROPERTY CASUALTY COMPANY OF AMERICA 0.00% 0 0
TRAVELERS PROPERTY CASUALTY INSURANCE COMPANY 0.09% 0 0
TRUMBULL INSURANCE COMPANY 0.36% 5 159
TWIN CITY FIRE INSURANCE COMPANY 0.07% 1 155
UNION INSURANCE COMPANY OF PROVIDENCE 0.01% 2 2111
UNITED FIRE AND CASUALTY COMPANY 0.08% 0 0
UNITED HOME INSURANCE COMPANY 0.32% 5 178
UNITED SERVICES AUTOMOBILE ASSOCIATION 1.85% 7 43
UNITRIN DIRECT PROPERTY & CASUALTY COMPANY 0.00% 0 0
UNITRIN PREFERRED INSURANCE COMPANY 0.03% 1 432
UNITRIN SAFEGUARD INSURANCE COMPANY 0.00% 0 0
USAA CASUALTY INSURANCE COMPANY 1.06% 5 53
USAA GENERAL INDEMNITY COMPANY 0.94% 9 109
VERLAN FIRE INSURANCE COMPANY 0.01% 0 0
VIGILANT INSURANCE COMPANY 0.08% 0 0
WEST BEND MUTUAL INSURANCE COMPANY 0.26% 0 0
WESTFIELD INSURANCE COMPANY 0.02% 0 0
WESTON SPECIALTY INSURANCE COMPANY 0.00% 0 0
WESTPORT INSURANCE CORPORATION 0.03% 0 0
Subtotal for Selection: 100.00% 883    
Total for Entire Home Market: 100.00% 883    

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Governor
Michael L. Parson

Mo.gov State of Missouri

Director
Chlora Lindley-Myers

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