Missouri Department of Insurance

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2019 HMO Complaint Index

An index of 100 is considered average



Company Name Market Share 2019 Number of Complaints 2019 Complaint Index
AETNA BETTER HEALTH OF MISSOURI LLC 1.09% 0 0
AETNA HEALTH INC 2.53% 0 0
CIGNA HEALTHCARE OF ST LOUIS INC 0.74% 0 0
COVENTRY HEALTH CARE OF KANSAS INC 0.00% 1 9999
COVENTRY HEALTH CARE OF MISSOURI INC 0.00% 1 9999
GOOD HEALTH HMO INC 60.23% 29 79
HMO MISSOURI INC 19.66% 30 250
HUMANA HEALTH PLAN INC 0.21% 0 0
MISSOURI CARE INCORPORATED 10.04% 0 0
UNITEDHEALTHCARE OF THE MIDWEST INC 5.50% 0 0
Subtotal for Selection: 100.00% 61    
Total for Entire HMO Market: 100.00% 61    

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Governor
Michael L. Parson

Mo.gov State of Missouri

Director
Chlora Lindley-Myers

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