Missouri Department of Insurance

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2017 HMO Complaint Index

An index of 100 is considered average



Company Name Market Share 2017 Number of Complaints 2017 Complaint Index
AETNA BETTER HEALTH OF MISSOURI LLC 7.45% 0 0
AETNA HEALTH INC 1.74% 0 0
CIGNA HEALTHCARE OF ST LOUIS INC 0.89% 0 0
COVENTRY HEALTH CARE OF KANSAS INC 0.64% 6 1591
COVENTRY HEALTH CARE OF MISSOURI INC 3.14% 6 324
COX HEALTH SYSTEMS HMO INC 0.19% 0 0
GOOD HEALTH HMO INC 56.10% 18 54
HARMONY HEALTH PLAN INC 0.11% 0 0
HMO MISSOURI INC 21.91% 25 193
HUMANA HEALTH PLAN INC 0.65% 2 518
MISSOURI CARE INCORPORATED 5.63% 0 0
UNITEDHEALTHCARE OF THE MIDWEST INC 1.54% 2 219
Subtotal for Selection: 100.00% 59    
Total for Entire HMO Market: 100.00% 59    

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Governor
Michael L. Parson

Mo.gov State of Missouri

Director
Chlora Lindley-Myers

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