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Company Appendix Search

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2017 Auto Complaint Index

An index of 100 is considered average



Company Name Market Share 2017 Number of Complaints 2017 Complaint Index
1ST AUTO & CASUALTY INSURANCE COMPANY 0.11% 3 120
21ST CENTURY CENTENNIAL INSURANCE COMPANY 0.14% 5 160
21ST CENTURY NORTH AMERICA INSURANCE COMPANY 0.03% 3 465
ACUITY A MUTUAL INSURANCE COMPANY 0.15% 5 152
AIG PROPERTY CASUALTY COMPANY 0.05% 0 0
ALLIED PROPERTY & CASUALTY INSURANCE COMPANY 1.27% 13 47
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY 2.37% 47 91
ALLSTATE INDEMNITY COMPANY 0.10% 7 311
ALLSTATE INSURANCE COMPANY 0.37% 10 123
ALLSTATE PROPERTY AND CASUALTY INSURANCE COMPANY 0.32% 7 100
ALPHA PROPERTY & CASUALTY INSURANCE CO 0.06% 3 234
AMCO INSURANCE COMPANY 1.48% 14 43
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA 0.02% 0 0
AMERICAN FAMILY CONNECT PROPERTY AND CASUALTY INSURANCE COMPANY 0.13% 13 469
AMERICAN FAMILY INSURANCE COMPANY 1.21% 22 83
AMERICAN FAMILY MUTUAL INSURANCE COMPANY S.I. 10.49% 153 67
AMERICAN MODERN HOME INSURANCE CO 0.02% 1 272
AMERICAN MODERN PROPERTY AND CASUALTY INSURANCE COMPANY 0.00% 0 0
AMERICAN MODERN SELECT INSURANCE COMPANY 0.00% 0 0
AMERICAN NATIONAL GENERAL INSURANCE COMPANY 0.00% 0 0
AMERICAN NATIONAL PROPERTY & CASUALTY COMPANY 0.50% 15 137
AMERICAN RELIABLE INSURANCE COMPANY 0.01% 0 0
AMERICAN STANDARD INSURANCE COMPANY OF WISCONSIN 0.72% 14 88
AMICA MUTUAL INSURANCE COMPANY 0.12% 2 74
ASSURANCEAMERICA INSURANCE COMPANY 0.12% 13 482
AUTO CLUB FAMILY INSURANCE COMPANY 0.00% 3 9999
AUTO OWNERS INSURANCE COMPANY 0.16% 3 86
AUTOMOBILE CLUB INTER-INSURANCE EXCHANGE 3.84% 97 115
BANKERS STANDARD INSURANCE COMPANY 0.11% 1 43
BENCHMARK INSURANCE COMPANY 0.02% 5 1311
BRISTOL WEST INSURANCE COMPANY 0.41% 27 303
CALIFORNIA CASUALTY GENERAL INSURANCE COMPANY OF OREGON 0.08% 2 113
CAMERON MUTUAL INSURANCE COMPANY 0.34% 5 68
CAMERON NATIONAL INSURANCE COMPANY 0.21% 2 43
CENTURY-NATIONAL INSURANCE COMPANY 0.00% 0 0
CHUBB NATIONAL INSURANCE COMPANY 0.05% 1 101
CINCINNATI INSURANCE COMPANY THE 0.23% 2 40
CITIZENS INSURANCE COMPANY OF AMERICA 0.00% 0 0
COLUMBIA MUTUAL INSURANCE COMPANY 0.27% 2 34
CONSUMERS INSURANCE USA INC 0.04% 0 0
CORNERSTONE NATIONAL INSURANCE COMPANY 0.21% 9 192
COUNTRY CASUALTY INSURANCE COMPANY 0.02% 1 281
COUNTRY MUTUAL INSURANCE COMPANY 0.14% 5 162
COUNTRY PREFERRED INSURANCE COMPANY 0.46% 11 109
CRESTBROOK INSURANCE COMPANY 0.06% 1 74
DAIRYLAND INSURANCE COMPANY 0.05% 3 291
DEPOSITORS INSURANCE COMPANY 0.00% 0 0
DIRECT GENERAL INSURANCE COMPANY 0.03% 6 903
ECONOMY PREFERRED INSURANCE COMPANY 0.00% 0 0
ECONOMY PREMIER ASSURANCE COMPANY 0.02% 0 0
ELECTRIC INSURANCE COMPANY 0.25% 3 56
EMPLOYERS MUTUAL CASUALTY COMPANY 0.02% 0 0
ENCOMPASS INDEMNITY COMPANY 0.15% 4 122
ENCOMPASS INSURANCE COMPANY OF AMERICA 0.00% 0 0
EQUITY INSURANCE COMPANY 0.12% 14 517
ESSENTIA INSURANCE COMPANY 0.09% 0 0
ESURANCE INSURANCE COMPANY 0.04% 1 108
ESURANCE PROPERTY & CASUALTY INSURANCE COMPANY 0.88% 29 150
FARM BUREAU TOWN & COUNTRY INS CO OF MO 2.07% 24 53
FARMERS ALLIANCE MUTUAL INSURANCE COMPANY 0.00% 0 0
FARMERS INSURANCE COMPANY INC 4.86% 73 69
FARMERS MUTUAL HAIL INSURANCE COMPANY OF IOWA 0.00% 0 0
FEDERAL INSURANCE COMPANY 0.01% 0 0
FINANCIAL INDEMNITY COMPANY 0.00% 0 0
FIREMANS FUND INSURANCE COMPANY 0.01% 1 344
FIRST ACCEPTANCE INSURANCE COMPANY INC 0.09% 50 2557
FIRST CHICAGO INSURANCE COMPANY 0.03% 6 932
FIRST COLONIAL INSURANCE COMPANY 0.00% 0 0
FIRST LIBERTY INSURANCE CORP THE 0.02% 0 0
FOREMOST INSURANCE COMPANY GRAND RAPIDS MICHIGAN 0.14% 3 95
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY 0.00% 0 0
GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY 0.39% 3 35
GEICO CASUALTY COMPANY 4.47% 120 123
GEICO GENERAL INSURANCE COMPANY 0.82% 18 100
GEICO INDEMNITY COMPANY 0.35% 10 131
GOVERNMENT EMPLOYEES INSURANCE CO 0.33% 7 97
GREAT NORTHERN INSURANCE COMPANY 0.03% 0 0
GRINNELL MUTUAL REINSURANCE COMPANY 0.10% 2 94
GRINNELL SELECT INSURANCE COMPANY 0.34% 3 40
GUIDEONE AMERICA INSURANCE COMPANY 0.02% 0 0
GUIDEONE ELITE INSURANCE COMPANY 0.04% 2 205
GUIDEONE MUTUAL INSURANCE COMPANY 0.04% 0 0
HANOVER INSURANCE COMPANY THE 0.00% 0 0
HARTFORD ACCIDENT & INDEMNITY CO 0.00% 0 0
HARTFORD CASUALTY INSURANCE CO 0.01% 1 516
HARTFORD FIRE INSURANCE COMPANY 0.00% 0 0
HARTFORD INSURANCE COMPANY OF MIDWEST THE 0.01% 0 0
HARTFORD UNDERWRITERS INSURANCE COMPANY 0.14% 4 126
HAULERS INSURANCE COMPANY INC 0.09% 2 101
HORACE MANN INSURANCE COMPANY 0.06% 5 389
HORACE MANN PROPERTY & CASUALTY INSURANCE COMPANY 0.03% 1 149
INFINITY INSURANCE COMPANY 0.00% 0 0
INSUREMAX INSURANCE COMPANY 0.00% 1 9999
INTEGON NATIONAL INSURANCE COMPANY 0.00% 0 0
IRONSHORE INDEMNITY INC 0.01% 0 0
KEMPER INDEPENDENCE INSURANCE COMPANY 0.00% 1 1050
LIBERTY INSURANCE CORPORATION 0.00% 0 0
LIBERTY MUTUAL FIRE INSURANCE COMPANY 0.30% 9 136
LM GENERAL INSURANCE COMPANY 1.24% 52 192
LM INSURANCE CORPORATION 0.06% 2 159
LYNDON SOUTHERN INSURANCE COMPANY 0.01% 0 0
MADISON MUTUAL INSURANCE COMPANY 0.06% 0 0
MARKEL AMERICAN INSURANCE COMPANY 0.00% 1 982
MASSACHUSETTS BAY INSURANCE COMPANY 0.00% 1 9999
MERASTAR INSURANCE COMPANY 0.00% 0 0
MERIDIAN SECURITY INSURANCE COMPANY 0.18% 3 74
METROPOLITAN CASUALTY INSURANCE COMPANY 0.00% 0 0
METROPOLITAN DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY 0.01% 0 0
METROPOLITAN GENERAL INSURANCE COMPANY 0.00% 0 0
METROPOLITAN GROUP PROPERTY & CASUALTY INSURANCE COMPANY 0.20% 8 186
METROPOLITAN PROPERTY & CASUALTY INSURANCE COMPANY 0.09% 4 197
MIC GENERAL INSURANCE CORPORATION 0.00% 0 0
MID CENTURY INSURANCE COMPANY 0.00% 2 9999
MIDWEST FAMILY MUTUAL INSURANCE COMPANY 0.00% 0 0
MIDWESTERN INDEMNITY COMPANY THE 0.00% 1 9999
NATIONAL GENERAL ASSURANCE COMPANY 0.00% 0 0
NATIONAL GENERAL INSURANCE COMPANY 0.08% 11 626
NATIONAL GENERAL INSURANCE ONLINE INC 0.04% 7 790
NATIONAL INTERSTATE INSURANCE COMPANY 0.00% 0 0
NATIONAL SURETY CORPORATION 0.01% 0 0
NATIONWIDE AFFINITY INSURANCE COMPANY OF AMERICA 0.09% 4 206
NATIONWIDE AGRIBUSINESS INSURANCE COMPANY 0.00% 0 0
NATIONWIDE INSURANCE COMPANY OF AMERICA 0.60% 18 137
NATIONWIDE MUTUAL INSURANCE COMPANY 0.00% 1 3254
NEW HORIZONS INSURANCE COMPANY OF MISSOURI 0.00% 0 0
NEW SOUTH INSURANCE COMPANY 0.00% 0 0
OMNI INDEMNITY COMPANY 0.03% 9 1291
OWNERS INSURANCE COMPANY 0.42% 7 77
PACIFIC INDEMNITY COMPANY 0.01% 0 0
PACIFIC SPECIALTY INSURANCE COMPANY 0.00% 0 0
PERMANENT GENERAL ASSURANCE CORPORATION 0.23% 21 423
PHARMACISTS MUTUAL INSURANCE COMPANY 0.01% 1 449
PHILADELPHIA INDEMNITY INSURANCE COMPANY 0.03% 0 0
PRIVILEGE UNDERWRITERS RECIPROCAL EXCHANGE 0.07% 0 0
PROGRESSIVE ADVANCED INSURANCE COMPANY 3.42% 89 119
PROGRESSIVE ADVANCED INSURANCE COMPANY 3.42% 89 119
PROGRESSIVE CASUALTY INSURANCE COMPANY 3.65% 66 83
PROGRESSIVE DIRECT INSURANCE COMPANY 0.31% 16 232
PROGRESSIVE MAX INSURANCE COMPANY 0.31% 6 89
PROGRESSIVE NORTHWESTERN INSURANCE COMPANY 0.41% 21 232
PROGRESSIVE PREFERRED INSURANCE COMPANY 0.39% 9 105
PROPERTY & CASUALTY INSURANCE COMPANY OF HARTFORD 0.13% 4 140
RESPONSE INSURANCE COMPANY 0.01% 0 0
RIVERPORT INSURANCE COMPANY 0.01% 0 0
RLI INSURANCE COMPANY 0.00% 0 0
SAFE AUTO INSURANCE COMPANY 0.25% 23 414
SAFECO INSURANCE COMPANY OF AMERICA 0.00% 4 9999
SAFECO INSURANCE COMPANY OF ILLINOIS 4.69% 94 91
SAGAMORE INSURANCE COMPANY 0.00% 1 1021
SECURA INSURANCE A MUTUAL COMPANY 0.00% 2 9999
SECURA SUPREME INSURANCE COMPANY 0.05% 0 0
SENTINEL INSURANCE COMPANY LTD 0.02% 1 218
SENTRY SELECT INSURANCE COMPANY 0.00% 0 0
SHELTER GENERAL INSURANCE COMPANY 0.01% 0 0
SHELTER MUTUAL INSURANCE COMPANY 5.00% 57 52
STANDARD FIRE INSURANCE COMPANY 1.52% 17 51
STANDARD GUARANTY INSURANCE COMPANY 0.00% 0 0
STATE AUTO PROPERTY & CASUALTY INSURANCE COMPANY 0.02% 1 194
STATE AUTOMOBILE MUTUAL INSURANCE COMPANY 0.06% 1 76
STATE FARM FIRE AND CASUALTY COMPANY 1.82% 56 140
STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY 21.63% 257 54
STATE NATIONAL INSURANCE COMPANY INC 0.23% 0 0
STILLWATER INSURANCE COMPANY 0.01% 0 0
TEACHERS INSURANCE COMPANY 0.04% 2 211
TITAN INDEMNITY COMPANY 0.00% 0 0
TRADERS INSURANCE COMPANY 0.53% 82 709
TRAVELERS HOME AND MARINE INSURANCE COMPANY THE 0.37% 10 122
TRAVELERS PROPERTY CASUALTY INSURANCE COMPANY 0.02% 0 0
TREXIS INSURANCE CORPORATION 0.21% 29 645
TREXIS ONE INSURANCE CORPORATION 0.14% 18 578
TRITON INSURANCE COMPANY 0.00% 0 0
TRIUMPHE CASUALTY COMPANY 0.00% 0 0
TRUMBULL INSURANCE COMPANY 0.22% 4 81
TWIN CITY FIRE INSURANCE COMPANY 0.64% 17 122
UNITED FIRE AND CASUALTY COMPANY 0.03% 1 131
UNITED HOME INSURANCE COMPANY 0.17% 4 109
UNITED SERVICES AUTOMOBILE ASSOCIATION 1.29% 30 106
UNITRIN DIRECT PROPERTY & CASUALTY COMPANY 0.01% 0 0
UNITRIN PREFERRED INSURANCE COMPANY 0.02% 1 280
USAA CASUALTY INSURANCE COMPANY 0.97% 21 99
USAA GENERAL INDEMNITY COMPANY 0.95% 24 116
VICTORIA AUTOMOBILE INSURANCE COMPANY 0.13% 7 254
VICTORIA FIRE & CASUALTY COMPANY 0.00% 0 0
VIGILANT INSURANCE COMPANY 0.01% 0 0
VIKING INSURANCE COMPANY OF WISCONSIN 0.28% 8 129
WESTERN GENERAL INSURANCE COMPANY INC 0.00% 0 0
YOSEMITE INSURANCE COMPANY 0.00% 0 0
YOUNG AMERICA INSURANCE COMPANY 0.13% 42 1440
Subtotal for Selection: 100.00% 2200    
Total for Entire Auto Market: 100.00% 2200    

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