Consumer Complaint IndexDownload entire 2012 Consumer Complaint Report
The DIFP complaint index measures how many complaints the department received for a consecutive three-year period relative to the amount of product-specific premium a Missouri licensed company experienced that same period. For instance, if a company issues both homeowners and automobile insurance policies, the data would be segmented into a homeowner complaint index and an automobile complaint index.
The higher the index number, the worse the complaint record:
2011 Medicare Supplement Insurance Complaint Index
An index of 100 is considered average
|Company Name||Average Annual
|Number of Complaints
|1||MONUMENTAL LIFE INSURANCE COMPANY||$498,235||0.08%||0||0|
|Subtotal for Selection:||$498,235||0.08%||0|
|Total for Entire Market:||$588,908,361||100.00%||183|
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