Topics for Consumers

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Don't understand your insurance policy? Do you think you have been treated unfairly by your insurance company, agent, broker or agency? The department welcomes any questions or complaints you may have.

In 2012, the Department of Insurance helped consumers receive over $10.6 million in claims payments from their insurance companies. Our team handled 3851 formal complaints, 9,240 Written Inquiries and assisted another 22,411 consumers over the telephone.

The topics below offer consumer tips and frequently asked questions on many different types of insurance. You can also email us or call the Insurance Consumer Hotline at 800-726-7390.

Auto

Annuities

Agent / agency search

Autism

Consumer complaints

Crop insurance

FAQ

Glossary of terms (alphabetical) (categorized)

Health (including federal health care reform)

HMOs

Homeowners

Insurance company search

Life insurance

Long-term care

Market notices

Motor vehicle extended service contracts

Publications

Receiverships

Renters

Seniors

Severe weather

Small business

Teens

Workers' compensation