About Us
Office of the Director
John M. Huff, Director
Jim McAdams, Deputy Director
The director’s office includes the department director, deputy director and general counsel, enforcement counsel, public information staff, legislative coordinator and support staff. The director’s office is responsible for policy decisions, regulation, legislation and communications. The director’s office also includes the Receivership and Legal sections. When a judge orders an insurance company into receivership, the director is responsible for either rehabilitating the company or liquidating it. The Legal Section represents the department director in circuit court and administrative procedings.
Insurance Consumer Affairs Division
Matt Barton, Director
- Helps consumers resolve complaints and inquiries
- Provides information on insurance policy questions
- Investigates insurance agents, public adjusters and bail bond agents suspected of violations
- Provides insurance education and outreach activities to Missouri consumers
Insurance Company Regulation Division
Fred Heese, Director
- Monitors and analyzes the financial condition of insurance companies licensed in Missouri to ensure they can pay claims
- Certifies and collects premium taxes due the state
Insurance Market Regulation Division
Angela Nelson, Director
- Reviews insurance policies, rates, products and marketing strategies for compliance with Missouri law
Performs market conduct examinations to ensure fair treatment of policyholders and compliance with Missouri law, and monitors the marketplace
Administration Division
Grady Martin, Director
- Protects consumers by licensing insurance agents, bail bond agents and public adjusters
- Provides administrative support to all divisions of DIFP, including accounting, human resources, budget and information technology