Company search

JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

Company Details for:

JOHN HANCOCK LIFE INSURANCE COMPANY (USA)

Address

PO BOX 111, B-5-4
BOSTON MA, 02117

Phone

4169260100
Market Share
Link to Supplemental Data Page
Accident & Health
YearLine Market
Share
Num of
Insureds
Direct
Prem
Written
Direct
Prem
Earned
Div.
Paid
Direct
Losses
Paid
Direct
Losses
Incurr
Loss
Ratio
2012 Total Accident & Health 0.37% 22,864 $29,377,719 $29,827,305 $91 $12,970,723 $21,277,81871.34%
2012 Total Individual Accident & Health 0.94% 12,880 $22,464,124 $22,910,850 $91 $9,536,265 $15,776,86468.86%
2012 Individual Long Term Care 10.90% 12,777 $22,372,674 $22,818,739 $0 $9,471,565 $15,712,16468.86%
2012 Individual Disability Income 0.09% 103 $91,450 $92,111 $91 $64,700 $64,70070.24%
2012 Total Group Accident & Health 0.12% 9,984 $6,913,595 $6,916,455 $0 $3,434,458 $5,500,95479.53%
2012 Group Long Term Care 19.87% 9,984 $6,913,595 $6,916,455 $0 $3,434,458 $5,500,95479.53%
2011 Total Accident & Health 0.39% 23,091 $30,070,637 $29,255,341 $109 $9,712,150 $17,182,77858.73%
2011 Total Individual Accident & Health 1.04% 13,006 $23,279,923 $22,449,020 $109 $7,033,857 $12,973,26757.79%
2011 Individual Long Term Care 11.17% 12,914 $23,183,407 $22,351,930 $0 $6,965,210 $12,904,62057.73%
2011 Individual Disability Income 0.09% 92 $96,516 $97,090 $109 $68,647 $68,64770.70%
2011 Total Group Accident & Health 0.12% 10,085 $6,790,714 $6,806,321 $0 $2,678,293 $4,209,51161.85%
2011 Group Long Term Care 19.82% 10,085 $6,790,714 $6,806,321 $0 $2,678,293 $4,209,51161.85%
Life
YearLine Market
Share
Num of
Insureds
Direct
Prem &
Annuities
Divs
Paid
Direct
Claims &
Benefits Pd.
Life
Ins
in Force
Benefits
Ratio
2012 Total Life 2.88% 32,765 $319,642,835 $7,415,148 $482,731,936 $7,293,617153.34%
2012 Total Individual Life 1.30% 32,729 $92,295,804 $7,414,128 $272,205,144 $7,292,548302.96%
2012 Individual Whole Life 9.33% 31,853 $74,610,501 $7,414,128 $221,785,978 $7,292,548307.20%
2012 Individual Ordinary Annuities 1.16% 875 $17,431,869 $0 $50,363,175 $0288.91%
2012 Individual Deposit-Type Funds 0.22% 1 $253,434 $0 $0 $00.00%
0.00% 0 $0 $0 $0 $0N/A
2012 Total Group Life 5.66% 36 $227,347,031 $1,020 $210,526,792 $1,069N/A
2012 Group Whole Life 0.01% 1 $4,067 $984 $0 $1,069N/A
2012 Group Ordinary Annuities 0.04% 2 $560,583 $36 $210,526,792 $0N/A
0.00% 0 $0 $0 $0 $0N/A
2011 Total Life 3.71% 35,632 $376,412,416 $8,749,377 $383,100,077 $7,360,188N/A
2011 Total Individual Life 1.56% 35,595 $113,852,908 $8,534,479 $155,384,366 $7,359,064N/A
2011 Individual Whole Life 9.55% 33,594 $75,071,964 $8,534,479 $135,333,804 $7,359,064N/A
2011 Individual Ordinary Annuities 3.23% 2,000 $38,586,868 $0 $20,050,562 $0N/A
2011 Individual Deposit-Type Funds 0.13% 1 $194,076 $0 $0 $0N/A
2011 Total Group Life 9.24% 37 $262,559,508 $214,898 $227,715,711 $1,124N/A
2011 Group Whole Life 0.01% 3 $4,068 $1,123 $193,986,710 $1,124N/A
2011 Group Ordinary Annuities 3.27% 29 $14,509,160 $213,775 $33,729,001 $0N/A
0.00% 0 $0 $0 $0 $0N/A
Enforcements
The department has not taken enforcement action against this company in the past three years.
Link to Enforcements Page
Complaint Index
Link to Complaint Index Page
YearLineMarket
Share
Number of
Complaints
Complaint
Index
2012 Health 0.40% 11 101
2012 Life and annuities 1.36% 11 75
2012 Long-term care insurance 12.34% 11 41
2011 Life and annuities 2.13% 9 38
2011 Long-term care insurance 12.08% 5 21
2011 Health 0.40% 5 40
Company Changes
Effective Date: 01/01/2002
Comments: The Manufacturers Life Insurance Co. of North America, Bloomfield Hill, MI, merged with Manufacturers Life Insurance Co. (USA).
Effective Date: 12/31/2009
Comments: John Hancock Variable Life Insurance Co. and John Hancock Life Insurance Co. merged with and into John Hancock Life Insurance Co. (USA).
Market Conduct
This company does not have any market conduct exams or investigations.
Financial Exams
This company does not have any financial exams.